Edith Dugan

Veteran's preference qualifications

Maysville, KY 41056

adhwb1@r.postjobfree.com

606-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Independent Service Provider

Amtrak-Alliance Property Services - Maysville, KY

July 2020 to Present

Opening and closing the train station, assisting departing and embarking passengers with train status and luggage, keeping good lines of communication open with the home office, and upkeep of station grounds, office, and property.

Personal Care Attendant

Private Individual - Maysville, KY

November 2019 to July 2020

Completed general housekeeping work to help client, including preparing healthy meals and keeping personal areas neat. Ambulated individual with safe and effective strategies around home, public and medical locations.Transported client to locations such as medical appointments and group meetings to maintain social connections and meet medical needs. Facilitated games and other activities to engage clients and provide mental stimulation or entertainment. Crisis Intervention Specialist

Comprehend - Maysville, KY

March 2012 to May 2013

Responsible for processing new patients for intake and discharge. Collaborating with other staff members to identify the issues patients are facing. Provided daily care and support to patients by providing medications and other treatments. Observed and documented patient behavior, facilitated smooth discharge by encouraging and reassuring clients through transition. Mental Health Associate or

Bluegrass personal care home - Lexington, KY

December 2010 to March 2011

Responsible for delivering individualized counseling sessions to clients working through issues with schizophrenia. Spearheaded group counseling sessions to help clients deal with their disorder and their integration back into society. Performed deescalation to resolve crisis. Observed patient behaviors and keep meticulous records, reporting any concerns or changes in behavior. Education

Bachelor's in Psychology

Morehead State University - Morehead, KY

March 2004 to July 2008

Skills

• Case Management

• Organizational Skills

• Documentation (5 years)

• Customer Service Skills

• Medical Te

• Billing

• Data Entry

• Microsoft Excel (3 years)

• Time Management

• Customer Service

• Excel

• Filing

• Microsoft Office

• Marketing

• Outlook

• APA and MLA writing (4 years)

• Phone etiquette (7 years)

• drivers license (10+ years)

• Heavy Lifting (2 years)

• Communications

• Merchandising

• Individual / Group Counseling

• Group Therapy

• Crisis Intervention

• Behavioral Therapy

• Medication Administration

• Behavioral Health

• Social Work

• Motivational Interviewing

• Cognitive Behavioral Therapy

• Intake Experience

• Crisis Management

• Applied Behavior Analysis

• Mental Health Counseling

• PTSD Care

• Program Development

• Presentation Skills

• Addiction Counseling

• Meeting Facilitation

• Curriculum Development

• Child & Family Counseling

• Research

• Administrative Experience

• Management

• Conflict Management

• Supervising Experience

Certifications and Licenses

Driver's License

First Aid Certification

Assessments

Verbal Communication — Highly Proficient

August 2020

Speaking clearly, correctly, and concisely.

Full results: Highly Proficient

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