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Customer Care Front Office

Location:
Qibla, Kuwait City, Kuwait
Posted:
November 16, 2020

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Resume:

HUSAINA NASIR

Ibn Khaldoun Street, Email Id : adhvzg@r.postjobfree.com

Block No.3, Hawally Kuwait Contact No : +965-********

+965-********

CAREER OBJECTIVE

To pursue a challenging career in the field of Admin, Sales Consultant or Customer Care Executive with constant

learning & contribution to an organization, which provides challenging work environment and allows

me to grow professionally and as an individual

EXPERIENCE

1)Resource Drive, HR Consultancy – Pune, India (November 2015 – December 2017)

Worked as a HR Recruiter & Admin.

Key Role handled was taking interviews for candidates suitable for vacancies in the company.

Planning annual manpower with proper resources of the organization to increase the welfare.

Working efficiently with candidates & company policies.

Mainly involved in the hiring process for the efficiency of the company.

Maintaining cordial relations with external recruitment & manpower agencies for fulfilling the hiring process for the best resources to get acquired.

Maintaining Excel Sheets and database

2)Uniglobe Odyssey Tours & Travels – Pune, India (December 2017 – June 2019)

Worked as a Travel Consultant and Customer Care Representative

Key Role was creating packages, working on different itineraries land & cruise

Working on GDS – Amadeus & Galileo for issuing tickets, refunds, reissue, and cancellations.

Maintaining Excel sheets with database of clients and suppliers

3)Travelcation, Kuwait (September 2019 – Present)

Worked as a Travel Consultant and Customer Care Representative in front office.

Key Role was creating packages, working on different itineraries land & cruise

Monitoring emails & database. Maintaining cliental database

Working on GDS – Amadeus & Galileo for issuing tickets, refunds, reissue, and cancellations.

Handling clients and suppliers for better client satisfaction.

EDUCATION

2013 - 2016

B.B.A - BACHELOR OF BUSINESS ADMINISTRATION – IN HUMAN RESOURCE (H.R), uNIVERSITY OF PUNE

2017

IATA / UFTAA FOUNDATION, MONTREAL - CANADA

SKILLS

Excellent Command over Microsoft Office Tools (Excel, Word, PowerPoint)

Good Geographical Knowledge

Hard working with complete cooperation and multi-tasking.

GDS Knowledge – Galileo & Amadeus

Good knowledge with Photoshop, HTML as well.

Possess good verbal and written communication skills.

Ability to plan, organize, prioritize my work and meet deadlines.

PERSONAL PROFILE

Date Of Birth

:

29th August 1995

Nationality

:

Indian

Marital Status

:

Married

Languages Spoken

:

English, Hindi and Basic Arabic

Hobbies

:

Travelling, Movies & Music

Visa Status

: Visa 22 – Family Visa

HUSAINA NASIR



Contact this candidate