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Employee Relations Manager

Location:
Upper Marlboro, MD
Salary:
$95,000 - $110,000
Posted:
November 16, 2020

Contact this candidate

Resume:

RESUME

Gwen Tharpe

Upper Marlboro, Maryland ****2

Home Phone: 301-***-****

E-mail: adhvvu@r.postjobfree.com

OBJECTIVE: To obtain a challenging position that will utilize my managerial skills as a Senior Human Resources Director/Manager and an expert Benefits Manager in the field of Human Resources Management.

Core Competencies

• 15+ years of Human Resources management and Benefits administration

• 10 years’ experience in employment, training, and compensation

• 7+ plus years Employee and Labor Relations, staffing and recruitment

• Outstanding experience in employee relations, and policy development

• Excellent program and project management skills with attention to details

• Solid experience with and understanding of employment/HR laws and practices

• Ability to manage multiple tasks effectively in a fast-paced work environment

• Strong written and verbal communications skills

• Self-starter, problem solver and a decisive decision maker

• Government Contracting experience with SCA and DBA understanding rules and regulations

• Solid experience recruiting candidates with active DOD Secret and Top clearances

• Proficiency in Microsoft Office Suite, (Word, Excel, Outlook, Power Point)

• Deltek GCS Premier

• Home Land Security E-verify

• U.S. Citizen

PROFESSIONAL EXPERIENCE

Corporate Business Consultant

Upper Marlboro, MD

(2016 – Present)

Senior HR Consultant

Serves as a consultant to managers and directors in all areas of HR including compliance with HR related laws and regulations, EEO and Affirmative Action Plans. Responsible for strategic human resource planning to provide the customer with the best talent available and to position the organization as an employer of choice by being aware of policies, practices and trends within the industry. Works with Director of Training to analyze and assess training needs, create/design training curriculum and facilitate training courses.

Counsel Managers and Directors on performance management, professional development and succession planning on an ongoing basis or as needed. Develops progressive and proactive compensation and benefits programs to provide motivation, incentives and rewards for effective performance. Manages/maintains job descriptions in accordance with all applicable laws and regulations, and company policies. Analyzes trends and reports on various HR metrics (vacancy, turnover, retention, trends, training and development and overall employee engagements). Conduct Corporate Company Assessments/Audits of HR processes. Research, develop, revise or write policies that impact the HR arena. Builds effective relationships with Company leadership, functional and departments. Implement procedures that reflect and support company core values that meets or exceeds the Company’s expectations. Provide professional Human Resource Management in the areas of policies and procedure that covers functional areas such as benefits administration, employee’s relations, recruitment and retention.

1 of 4

Dynamic Concepts, Inc.

Washington, DC

(2010 -2016)

Corporate HR Manager

Managed and directed all aspects of the Corporate Human Resources functions and developed plans to execute HR policies and programs in all functional areas to include new hire orientation, compensation, benefits, employee relations, affirmative action, legal compliance, performance management, and policy development. Provided advice to executive management to ensure HR policies and practices were consistent with the business goals and the growth of the company. Provided counsel to all levels of management and employees on HR issues, including interpretations and application of policies and procedures for corporate office as well all three Subsidiaries’ of the company.

Interpreted appropriate labor laws and policies; advised executive management accordingly for regulations on compliances for, ERISA, FLSA, FMLA, COBRA, HIPPA, OSHA, ADA, EEO-1, Vets – 4212, Equal Pay Act, Title VII and OFCCP compliances. In addition to managing and administering the company’s 401(K) plan to include end-of-year required compliances such as the filing of the 5500’s. Designed, planned, and implemented employee benefit programs, policies, and procedures. Analyzed existing benefits policies and prevailing practices to establish a competitive benefits program. Negotiated contract renewals with the company insurance brokers. Recommended benefits plan and changes to the President/CEO for final approval. Managed and processed worker’s compensation claims, and OSHA reporting of injury/illness. Responsible for being the liaison between insurance vendors and employees and advised employees on eligibility, coverage, and other benefits matters. Maintained employees confidential HIPPA files for all benefits records and documents.

The HR Source, LLC.

(2004 – 2010)

HR Consulting Projects: Human Resources Generalist/Consultant - Managed the function of Human Resources employment by directing the recruitment, and retention of all new hires. Managed the interviewing process for all levels of open staff positions. Evaluated candidates through preliminary screening and behavioral interviews. Managed the offer letters and new hire packets to all new hires. Identified solutions to Human Resources problems and concerns, Trained other HR team members on the daily functions of the organization employment process. Managed the new hire orientation program and new hires in-house training for the research and professional staff. Handled the utmost confidential, information, dealing with all levels of management and staff personal employee relations concerns and issues, provided advice to executive management to ensure HR policies and practices were consistent with the business goals and the growth of the company. (Not-for-profit Research Organization- Located in

Alexandria, VA)

Human Resources Generalist/Consultant: Provided counseling and training in applying company policies and resolving employee relations matters. Advise and interpret knowledge of existing federal and state laws and regulations affecting human resources management and benefits. Reconcile benefits invoices from all insurance vendors with the accounting department to insure payments accordingly. Interpret appropriate laws and policies and advise executive management accordingly such as ERISA, FMLA, COBRA, HIPPA, OSHA, ADA, EEO-1, OFCCP compliance in addition to managing benefits administration for the open enrollment on a project for an international company. Performed updates to the payroll system for all appropriate personnel, benefit information, and ensured proper management for all compensation related updates. Reviewed/audit time-sheets for leave taken and supervisory approval. Administer and transmitted bi-monthly payroll information. (International Technology Government Contractor – Located in Maryland)

2 of 4

MILVET’S Systems Technology, Inc.,

Lanham, MD

(2001- 2004)

Director Manager/ Human Resources – Reported to President/CEO. Performed leadership, development, and implementation for executive management at the corporate level, which included the company’s human resources program for 387 plus employees located across five states. Managed and direct all aspect of the Corporate Human Resources functions and develop plans to execute HR policies and programs in all functional areas to include new hire orientation, compensation, benefits, employee relations, affirmative action, legal compliance, performance management, policy development safety and health etc. Provide advice to executive management to ensure HR policies and practices are consistent with the business goals and the growth of the company.

Provided counsel to all levels of management and employees on HR issues, including interpretations and application of policies and procedures. Administered critical support, counsel, and advice to executive management. With a “hands-on” for all levels of the organization on issues that included employee relations, performance management, compensation, benefits, staffing, organizational development, legal compliance, and policy development.

Handle sensitive and confidential information as well as situations that required diplomacy, poise, and tact. Provided assistance to executive management in the decision in annual review preparation and administration of the company wage and salary program. Communicate changes to policies and procedures to ensure proper compliances are adhered and followed. Responsible for conducting all exit interviews for the corporate office and branch offices.

ENCORE Management Corporation

Silver Spring, MD

(1995 – 2001)

Sr. Staffing Specialist/Human Resources Manager – Reported to President/CEO. Managed, recruited, and staffed contract employees. Maintained a high level of Excellency of trained employees. Conducted day-to-day operations for this fast pace environment, which required multi-tasks such as: Negotiating prices, terms, schedules and provisions of task orders for contract employees. Managed company’s task orders and acquisition contracts consistent with end-user requirements and company policies and practices. Interacted with clients on a day-to-day basic responding to task order quotes and satisfying awarded task orders for contract services.

Managed and developed avenues aimed at reducing costs and increasing bottom line profit. Recruited and hired some of the most highly educated contract employees to provide professional services to clients such as the State Department, U.S. Customs, Navy Jag, Department of Justice, and National Endowment for the Humanities etc. Managed the disciplinary action for replacing all contract employees.

Managed a (HRIS) database of contract employees that held “secret” and “top Secret” clearances under the Department of Defense Investigated Services. Interacted with special agents that were conducting special background investigation for all employees that were applying for Department of Defense security clearances. Interacted with the President of the Company on a weekly basis of the status of the Staffing Division. Managed and prepared payroll documentation for over 100 employees on a bi-weekly basis.

3 of 4

Business and HR Consultant, LLC

Human Resources Consultant

(1994 – 1995)

• Human Resources/Consultant Design and Administered Human resources policies and procedures.

• Provided expertise in the areas of staffing, employee relations, compensation and benefits administration.

• Provided training to senior staff where appropriate on labor laws.

• Collected and analyzed human resources data, provided recommendations to Executive management. Provided a variety of standards concepts, practices, and procedures that covered candidates outsourcing, behavioral interviewing, and compensation packages.

• As an independent consultant, I negotiated on behalf of my clients with benefit plan providers, vendors, auditors, and consultants for services, premiums, and plan administration.

• Recommended changes to management in employee benefits administrative services as it related to personnel management.

EDUCATION:

University of Maryland/University College

Bachelor’s Degree in Business Studies

Minor: Law and Public Policy

CERTIFICATIONS:

Modern Human Resources Management/

Recruitment and Selection Process

Fundamentals of Business Law

Fundamentals of Operations Management

BAR Pro Bono Program

Washington, DC

Best Practices in Employment Law:

A Four-Part Training Series

CERTIFICATES

Contract Services Association of America

Human Resources and Labor Laws

Contract Services Association of America

Service Contract Act Training Program

DELTEK

Reston, Virginia

Impromptu for GCS Premier

4 of 4



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