Accounting/Billing/Collections

Jessica Prashad

**-** *** ****** ****** Village, NY 11427

718-***-**** ***************@*****.***

Education

LIU Post, Brookville, NY

MBA in Business Administration, GPA 3.6 December 2015

St. John’s University, Queens, NY

B.S in Business Management January 2013

Honors: Epsilon Sigma Chapter of Sigma Iota Epsilon

Related Experience

GE Healthcare, Melville, NY

Regional/Operational Support Specialist (01/17 –06/2020)

Generated Quotations for DOS and FE’s

Drove down SR closure by pulling open SR Reports and reviewing Aged SRs (14 days+)

Reviewed Billable Service Requests for accuracy to eliminate/prevent billing errors and discrepancies

Held weekly rigor with DOS’s to drive Metrics such as: Open/Aged SRs and Long ETTR, SRs with Contractual issues

Processed/ Tracked part orders (Hackensack Meridian Hospital)

Physical Inventory (Mount Sinai Hospital)

Dispatched Service Calls for Northwell Hospital

Engage in Collections for Northwell Account – by attending Weekly Northwell Calls. Help out with Billing disputes - process Credit/Rebills and help resolve PO related issues

Submit Emptoris Reports Quarterly to meet Deadline – Ensuring pools are being decremented correctly and systemically set up to ensure that GE and customer are both in compliance with the contract

Update RSS notes daily for assigned areas: NY South, Nassau, and Mass/RI – Keep RSS tool up to date so that leadership can see potential revenue that will impact the Quarter

Work with DOS and SSP weekly to clean up pending invoice list – ensure that revenue is being recognized in a timely manner and make sure invoices are going to the correct customer for accurate billing/payment

Partner with HSAM to review any revenue leakage by informing them of gaps in inventory. Notify sales of systems that are not covered under contract during SR evaluation. Convert Systems to contract to grow the business and make a customer satisfactory business.

Client Receivables Success Manager (03/16 – 01/17)

Act as liaison between DOS and Collectors to communicate customer billing related issues

Pull monthly aging data and developed spreadsheets to keep track of clean-up progress

Manage a portfolio of Hospital accounts for the entire New York Region (including Manhattan, Long Island, Lower Hudson, North New Jersey, Queens/Brooklyn/Staten Island)

Submit forms for iCenter Registration

Request CRM access for new hires and deactivate former employees

Generate quotations for service upon request of DOS and Field Engineers

Created broadband connectivity pivot report on excel spreadsheets

Pull Open SR reports to identify billing opportunities

Nemo Tile Company, Jamaica, NY 05/2010 – 03-16

Bookkeeper/Accounts Receivable/ Accounts Payable (06/2013 – 03/16)

Printed and distributed receiving reports on inventory to specified locations

Scanned and matched delivery receipts to sales tickets

Invoiced sales tickets upon delivery on merchandise

Keyed off invoices with payment received from customers.

Faxed Statements

Printed open order reports and investigated pending orders.

Collection Calls (reviewed customers credit terms and made sure accounts were up to date on payments)

Prepared daily cash deposits on M&T’s online banking system

Created daily cash reports for credit card, cash sale, and checks

Reconciled Cash receipts

Prepared monthly accruals for operating expenses on Microsoft Excel Spreadsheet

Kept track of customer accounts to ensure customer accounts were up to date with payments.

Assist with credit applications

Accounts Payable (04/2013 – 05/2013)

Matched purchase order and delivery receipts to invoices

Cost Out Bills for Freight

Created a purchase book for all approved invoices.

Disbursement - Paid invoices based on prearranged payment terms

Created Checks

Maintains payroll information by collecting, calculating, and entering data

Process employee Time & Attendance

Process accurately employee pay

Distribute checks on site employees.

Management Internship (09/2012-12/2012)

Rotated in departments (shadowed managers) in the following areas:

Warehouse - shadowed the warehouse manager and learned his daily responsibilities including shipping and receiving.

Accounting - calculated and updated inventory in the computer for import shipments.

Human Resources – looked at and familiarized with different forms and policies.

Sales – wrote sales orders for customers.

Purchasing – create purchase orders for vendors.

Cashier/Receptionist (05/2012 – 09/2012)

Received and processed cash, checks, and credit card payments.

Computed and recorded all transactions in cash drawer program.

Balance cash drawer beginning and ending of shift

Answered/directed phone calls to respective parties.

Opened and sorted mail.

Accounts Receivable (05/2010-09/2010)

Kept track of customer accounts to ensure customer accounts were up to date with payments.

Printed open order reports and investigated pending orders.

Faxed statements/invoices to customers.

Scanned purchase orders and exempt certificates into the computer system and filed accordingly.

Matched invoices with delivery copies and billed customers.

Keyed off invoices with payment received from customers.

Skills

Computer: Proficient in MS Word, MS Excel, MS Note and PowerPoint, OBIEE, Siebel CRM,

Mac & PC

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