Office Customer
Resume:
RODERICK REDDICK
****-** ******** *** *******, ON, M4S 3A4
adhvog@r.postjobfree.com
SUMMARY
Professional, action-oriented, results-driven, and dedicated individual who is highly skilled in teamwork, communication and organization. Seeking full-time employment in a company that provides opportunities for growth and development.
EDUCATION —
EXPERIENCE
Centennial College
Visual Arts Program, Certificate Received
Timothy Eaton Business and Technical Institute
Ontario Secondary School Diploma (OSSD) Received
May 2016 – March 2020
Warehouse Associate • Canadian National Institute for the Blind (CNIB) Head Office
Preparing and completing warehouse orders for delivery or pickup according to schedule
Performed various Mail Center activities (sorting, delivery, pickup, etc.)
Performed warehouse inventory controls and keep high quality standards to ensure audit compliance
Ensured a clean and safe working environment and optimize space utilization
Effectively worked in a team environment
Managed high work volumes and meet strict deadlines
Taking personal ownership of customer issues to ensure that they are resolved at the first point of contact.
Strengthening Customer experience by ensuring that our customers’ needs are met.
Training of new and existing staff
July 2014 – March 2017 (on-call)
Mail Room Associate • Canadian Tire Head Office
Received, sorted and directed all incoming mail for corporate office
Processed and shipped all outgoing mail using appropriate postage, guaranteeing safe and timely delivery of confidential legal and financial documents
Managed multiple tasks and frequently changing requirements while handling customer inquiries and complaints
January 2012 – September 2013
Mail Room Associate • Corus Entertainment
Accessed FedEx, UPS and Purolator packages through online site
Sorted and monitored all incoming/outgoing Canada post mail
Accurately completed all shipping duties including preparing and weighing packages, obtaining shipping rates and affixing shipping labels
Operated pump-trucks to unload skids from deliveries
Completed inventory of paper supply and distributed paper to seven floors within office building
Responsible for incoming courier packages and assuring timely delivery of cheques to upper management and VPs
Voluntarily conducted weekly mail room re-organization to ensure orderliness
KEY SKILLS
Excellent interpersonal, decision-making, and problem-solving skills
Strong administrative and organizational abilities
Ability to communicate effectively at all levels and adapt readily to the demands of the job
Competent in dealings with Purolator, FedEx, UPS and Canada Post
Excellent communication skills, both written and verbal
Self-motivator with developed time and self-management skills
Analytical and consulting skills to provide input, guidance, and/or recommendations to business partners
Comprehensive working knowledge of mail room operational processes, policies, products and procedures.
Demonstrated personal leadership skills
Capable of working both independently and collaboratively as a team member
REFERENCES
AVAILABLE UPON REQUEST
Contact this candidate