Administrative Assistant Manager
Resume:
Ramona Keys
Palm Harbor, FL
********@***.***
Administrative Assistant
Summary of Qualifications:
Excellent communications and interpersonal skills, works well independently or in a team environment
Proven proficiency in learning new processes, technologies with exceptional multi-tasking skills
Highly organized professional
Key Skills:
Excellent communication skills
Exceptional organizational skills
Multi tasking
Works independently
MS, Excel, Outlook, CRM & EMR
Professional Experience:
Clegg Insurance Group/Phillips, Hayden & Labbee, LLP/Janus HR Clearwater, FL
Receptionist/Administrative Assistant
01/2020 – 03/2020
Assisted three companies housed in the same office, which includes an Insurance Agency, a Law firm and a small start up Payroll Company.
Answered all incoming calls, between 40 & 50 incoming calls per day and route the calls properly to various departments and multi offices
Greeted all clients and visitors in a professional manner
Multi-tasked for each department
Distributed incoming mail and sent out legal documents for closings
Ordered supplies for all three departments and other offices
Organized the office and break room
Assisted with copying, emailing, scanning and the USPS stamp program
Suncoast Hospice/Empath Health
Palm Harbor, FL
Care Team Assistant
03/2019 to 07/2019
Assisted the Care Team Manager, Nurses, Social Workers, Volunteer Coordinator, Home Health Aides and Spiritual Care Coordinator.
Received calls from patients/caregivers for medicine refills, appointment times, medical equipment and questions and concerns they had.
Ordered medical equipment and oxygen as prescribed.
Maintained the Daily Line-Up Tracker, which is the daily schedule for the RN’s, Social Workers, Home Health Aides and Spiritual Care Coordinator.
Scheduled daily appointments for the Home Health Aides.
Worked in different Hospice locations, filling in for other CTA’s when needed.
This was a very rewarding position helping those in need of assistant during such a difficult time. They truly appreciated the empathy shown to them and the concern for their loved ones.
Frank Winston Crum Insurance Clearwater, FL
Administrative Assistant
08/2006 to 11/2018
Supported the Claims Department, Loss Control, Underwriting and the Accounting Department with various administrative tasks, as well as assistant to the COO and the Vice President of Claims.
Responsible for alerting third party administrators of changes for new and terminating clients.
Worked independently on assignments including communication with defense counsel and clients as well as the Accounting Department.
Created a tracking log for Loss Control for new assignments for consultants and vendors including sending letters of recommendations and tracking responses to these recommendations
Education: St. Petersburg College Clearwater, FL
Business Administration
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