Front Office Contact Details

CURRICULUM VITAE

Keegan Pather

PERSONAL DETAILS CONTACT DETAILS

ID Number 930********** Cell phone Number +27-78-197-**** Nationality South African Email address adhve9@r.postjobfree.com Gender Male Transport Own Vehicle

Languages English,

Afrikaans

Address 71 Rohm Road

Goodwood Estate

Cape Town

7460

License Yes, Code B Passport Yes

EDUCATION

Tertiary

Institution: International College of Hotel Management tuition through Varsity College Qualification: Vocational Graduate Diploma in International Hotel Management Duration: January 2013 – December 2013

Institution: International College of Hotel Management tuition through Varsity College Qualification: Advanced Diploma in Hotel Management Duration: January 2011 – December 2012

SKILLS SET

Skill Set: Computer literate (Microsoft Office, Pastel, Opera, Apex and Marsha, Jarat Booking System)

Managerial Skills

Staff Management, Training & Discipline

WORK EXPERIENCE

Company Name: Jarat Tours

Current Position: Reservations Manager (Cape Town & Johannesburg) Period of Employment: November 2019 - Current

Key Responsibilities: Preparing Confirmations

Preparing Quotations

Preparation & Issuing of Invoice

Staff Discipline

Payment Management

Managing VIP’s & Special Requests

Staff Training & Discipline

Implementation of SOP’s

Training Manuals

Revenue Optimisation

Profiling – Client / Agent

Company Name: Amandla Accounting Solutions

Position Held: General Office Assistant

Period of Employment: May 2019 – October 2019

Key Duties: Data Capturing

Answering of Call

Diary Management

Running of errands

General Office Assistance

Reason for leaving: Fixed Term

Company Name: Protea by Marriott Hilton

Position Held: Reservations Manager

Period of Employment: February 2018 – May 2019

Key Duties: Preparing Individual & Group Arrival / Departures Direct Billing / Routing

Group / Individual Quotes & Invoices

Following up of reservations

Room Allocations

Managing PM Accounts / O Status / Debtors

Staff Discipline & Training

MOD Shifts

Guest Services Management & Duties

Profiling

Reason for leaving: Personal Reasons

Company Name: Amandla Accounting Solutions

Position Held: General Office Assistant

Period of employment: September 2017 – January 2018 Key Duties: Data Capturing

Answering of Call

Diary Management

Running of errands

General Office Assistance

Reason for leaving: Fixed Term

Company Name: Manhattan Suites & Conferencing Cape Town Position Held: Front Office Manager

Period of employment: September 2016 – August 2017 Key Duties: Preparing Individual & Group Arrival / Departures Direct Billing & Routing

Reservation & OTA Management

Conference Quotations & Invoicing

Room Allocations

Managing PM & Debtors Accounts

Commissions

Staff Training & Discipline

MOD / Acting Gm Shifts

Reason for leaving: Relocation to Pietermaritzburg Company Name: The Westin, Cape Town

Position Held: Finance Assistant

Period of Employment: June 2016 – September 2016

Key Duties: Cash Flow

Guest Ledger

Revenue Management

General Cashiering

Income Auditing

Debtors

Chargebacks

Leave Recon

Reason for leaving: Better offer from another company Company Name: The Westin, Cape Town

Position Held: Front Office Administrator

Period of Employment: August 2015- February 2016

Key Duties: Front of house duties

Managing client rewards program.

Daily to monthly SPG updates, report (Loyalty Program) Debtor, Creditor & Direct Bill Management

Group prep and allocation daily

Commission Management

Invoices and account queries

General Front Office staff training & discipline

Guest complaint / resolution / special request management Front Office petty cash / float management

Reservation assistance when required

Reason for leaving: Resigned due to personal reasons Company Name: Dolphin Beach Hotel, Cape Town

Position Held: Assistant Front Office Manager

Period of employment: May 2015 – July 2015

Key Duties: Individual & Group Check Ins

Room Allocations

Guest complaint / resolution / special request management Preparing Individual & Group Arrival / Departures

General Front Office Management Duties.

Processed payments and reconciled internal accounting records Made reservations and dealt with booking enquiries. General Front Office staff training & discipline

O-status and recovering of debtor’s payments

Reason for leaving: Fixed Term Contract

Company Name: Garden Centre Holiday Apartments, Cape Town Position Held: Assistant to General Manager / Reservations Agent Period of employment: October 2014 to April 2015

Key Duties: Reservations Management (Online and Direct) Daily arrival & departure management

Dealing with guest queries & requests.

Payments for bookings

Staff Controls

Stock Take & Controls

Reason for leaving: Fixed Term Contract, Transferred to another branch REFERENCES

Name of reference: Jill Singer

Name of Company: Singer Group

Job Title: Owner/ Director

Contact Details: +27-21-424-**** / +27-82-650-**** Name of reference: Henda Ooshuizen

Name of Company: The Westin

Job Title: Assistant Director of Finance

Contact Details: +27-21-412-**** / +27-82-457-**** Name of reference: Muneera Dadi

Name of Company: Manhattan Suites & Conferencing

Job Title: General Manager

Contact Details: +27-21-555-**** / +27-82-086-****

Contact this candidate