SUMMARY

Property Manager with vast experience in real estate management. Strengths include sales skills, critical thinking and ability to communicate with individuals at all levels. SKILLS

MS Office proficient

Customer service-oriented

Strong communication skills,

Attentive to detail

Ability to Multi-task

Able to resolve conflict- resolution

Ability to Organize and prioritize,

Management duties experience

Outstanding communication skills

Team-Oriented

Commission sales

Recruiting and Interviewing

Results-oriented

Training and Development

Compelling Leadership Skills

Maintaining occupancy levels

Highly professional

Lead follow up

Client management

Leading meetings

Policy enforcement

Relationship building and rapport

Training and mentoring

Fair housing mandates

Performance preparation

Exemplary communication skills

Knowledge of leasing and market

conditions

EXPERIENCE

Assistant Property Manager

Chevy Chase, MD

Lerner Corporation/ May 2018 to Current

Showed units to potential tenants and answered questions about life in community. Conducted tours of vacancies with prospective tenants. Handled all security deposit refunds.

Maintained thorough, accurate and compliant records for internal and regulatory audits. Coordinated general maintenance and repairs to keep facilities operational and attractive. Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.

Implemented business strategies to maximize tenant satisfaction and reduce vacancies. Increased occupancy from 89.6% to 96.6% through follow up calls and implementing changes to fit residents requests within policy.

Leasing Consultant

Rockville, MD

Lerner Corporation/ May 2017 to May 2018

Encouraged prospective tenants to fill out applications after property tours. Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues. Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems. Marketed property to prospective tenants by giving tours and pointing out key features. Detailed application requirements and answered questions from prospective tenants. F

CALA DORIS

SHRELLE

FACIANE

703-***-****

adhvdg@r.postjobfree.com

m

Sterling, VA 20166

Coordinated and followed up on maintenance requests for residents. Prepared lease paperwork and obtained signatures and first payments from new residents. Conducted background checks on applicants.

EDUCATION AND TRAINING

High School Diploma: Business and Management

Briar Woods High School 2010

Ashburn, V A, USA

Cosmetology training Business and Management

Associate of Arts: Fashion Merchanising

FIDM 2013

Georgetown, DC, USA

Minor in Business

Coursework in Business Administration

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