Sales Representative Customer Care
Resume:
UMMUKULTUM ALI MUHAMAD
Business Bay, Dubai
***********.****@*****.***
My expertise lies as an outgoing person, with a high standard of work ethic to help businesses improve their quality through excellent customer care, sales experience and working as a team. As the role of Sales Representative, I would be an asset to your business.
Working previously with customers and in the customer service industry has provided the learning opportunity to learn and develop skills to help benefit the business as a whole. Being fluent in both English and Arabic has given me the opportunity to provide optimal service to customers and management.
I have been acknowledged as an extremely hard worker, goal-focused expert always ready to go above-and-beyond to achieve objectives. The following is just a small selection of my qualifications and highlights:
• High School Graduate
• Customer service and Sales Representative for Hotel and Theme park facilities
• Fluent in English and Arabic
My interest in providing excellent customer service, and my passion for what I do will be of great value to your business and its customers. I look forward to meeting with you to discuss the opportunity to work and build your business from the floor up and my passion for ensuring high quality consumer care. Until then, thank you for your kind consideration.
Ummukultum Ali Muhamad
UMMUKULTUM ALI MUHAMAD
SALES REPRESENTATIVE
EDUCATION
FLUENT IN ENGLISH and ARABIC
LAMU GIRLS HIGH SCHOOL
2004 - 2007
PROFESSIONAL EXPERIENCE
LEGOLAND DUBAI PARK AND RESORT – CUSTOMER SERVICE
2016 – Present
My main role consisted of customer care and satisfaction. I am responsible for cash collection and ensuring balance sheets are correct, monitoring customers, accident prevention and operation of rides. Other roles consisted of: Caution customers regarding unsafe practices and safety hazards; enforces and adheres to theme park rules and regulations. Follows emergency action plan and procedures established in the event of an emergency. Inspect machines for cleanliness and complete general maintenance before public use.
TROPICAL VILLAGE HOTEL – SECURITY GUARD
2012 – 2013
My role involved securing the premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers. Maintains organization's stability and reputation by complying with legal requirements
TROPICAL VILLAGE HOTEL – SALES REPRESENTATIVE
2011 – 2012
Whilst employed under Tropical Village, I assisted in processing and replenishing merchandise and monitoring floor stock, provided expert customer services, reported to management and worked at the cashier.
SKILLS
An energetic and self-directed young woman who is ready to work in a professionally managed organization, where I can utilize my experience and other general skills in a dynamic and stable workplace for its progression and prosperity.
Highly focused, hard working with exceptional customer care and well established sales representative skills fluent in both English and Arabic languages.
I am a results-driven individual with very specific focus on improving the atmosphere of my place of work through face to face interaction and high quality service. Through successive years in my career I have developed extensive interpersonal skills and self-management whilst working well as a team. My vision is to ensure people receive the best possible service whilst exercising.
CONTACT
PHONE:
EMAIL:
***********.****@*****.***
HOBBIES
Gym
Cooking
Reading
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