Deanna McArdle

412-***-**** adhv7y@r.postjobfree.com linkedin.com/in/deanna-mcardle

PROFESSIONAL SUMMARY

Project Manager with 5+ years of experience managing customer project deliverables from inception to completion. A demonstrated history of working in a fast-paced environment that requires meeting project deadlines, decision making, ability to prioritize workload, and quickly adapt to change in responsibilities.

SKILLS

Project Management

Communication

Task Management

Microsoft Office

Budgeting

Leadership

Problem Solving

Decision Making

Training

Organizational Skills

Salesforce

SharePoint

PROFESSIONAL EXPERIENCE

Comcast Cable Corporation Pittsburgh, PA

Fiber Project Manager (May 2015 – Present)

Manage customer orders from presale to post sale to ensure service level agreement timelines are met

Developed and streamlined new processes to improve survey turnaround time by 30%

Prepare project status reports to address and quickly resolve project issues

Facilitate weekly construction calls to obtain project updates for 150+ jobs

Prioritize and delegate workload to team members

Trained and mentored 5+ new employees

Interface with internal groups and business partners regarding, sales, project details, budget, estimates and timelines

Participated in the implementation of Eureka reporting system and took on the role as system administrator

Lumos Networks Canonsburg, PA

Project Manager (September 2014 - February 2015)

Led weekly conference calls to provide project updates to customers and upper management

Created and managed project opportunities in Salesforce

Updated internal tracking systems for status and completion purposes

Tracked project deliverables through Metasolv software

Communicated with internal and external customers weekly, to drive successful project completion

Identified and resolved project issues

Crown Castle Canonsburg, PA

Project Coordinator (January 2013 - August 2014)

Supported 5 project managers with telecom projects in the PA, WV, and OH markets

Created budgets, order requisitions, sales orders, and purchase orders in JD Edwards

Updated multiple tracking systems to ensure project timelines were met

Developed and maintained accurate and complete trackers for projects

Communicated with contractors to get schedules, close outs, and other project deliverables

Planned team-building events

American Tire Distributors Clinton, PA

Accounts Payable / Receivable Coordinator (November 2011 - January 2013)

Managed 200+ customer billing accounts through Oracle database

Reconciled customer accounts through research and corrected misapplied/unapplied payments

Reduced number of customers with delinquent accounts

Contacted customers to collect past due payments or to set up payment plans

Created weekly past due account reports for management

Enterprise Rent-A-Car Pittsburgh, PA

Recruiting Coordinator (October 2010 - October 2011)

Recruited candidates through, online websites, job fairs, cold calling, social media, and employee referrals.

Identified staffing needs and created job requisitions accordingly

Screened applicants to obtain information on work history, training, education, and job experience

Arranged interviews with appropriate hiring managers for 20+ rental locations

Provided interview feedback to candidates

Conducted reference and background checks

EDUCATION:

Bachelor of Science in Technical Management & Business Information Systems, DeVry University, March 2013

VOLUNTEER EXPERIENCE:

Big Brothers Big Sisters of Greater Pittsburgh

September 2014-2018

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