Lead Associate
Resume:
Mesa, Az *****
*************@*****.***
JALIFFE MARQUEZ, JORGE LUIS
SKILLS & ABILITIES
Approachable
Bilingual
Adaptable
Professional
Responsible
Excellent customer interaction skills
Welcomes Feedback
EXPERIENCE
ASU ENROLLMENT ADVISOR, PEARSON
Navigate student during enrollment process
Proper advisement for programs of interest
Follow up to make sure tasks are completed by deadline
Manage student file
Check/ Balance dashboard reports
Ensure students are set up for success
LEAD ASSOCIATE OPERATIONS SPECIALIST, CHASE
Coach Bankers/Tellers
Opening/Closing safety procedure
Train new associates
Knowledge Check Employees
Audit preparation
Maintain customer experience
LEAD COUNTER/ ACTING MANAGER, PANDA EXPRESS
Weekly schedule/ Performance reviews
Ensured associates follow up cash handling procedures.
Keeping up with customer satisfaction and company goals.
Perform weekly inventory/order
Multi-task with kitchen and dining area for appropriate work flow
Keep lobby area clean and restocked with supplies needed.
EDUCATION
MESA HIGH SCHOOL
Standard Diploma
Service Learning Seal Recognition
MESA COMMUNITY COLLEGE / SCOTTSDALE COMMUNITY COLLEGE
Currently attending classes
Working on Marketing Associate’s degree
REFERENCES
DAIRY QUEEN MANAGER DAVID LEDWITH 509-***-****
JPMORGAN CHASE LEAD TELLER LYNN WRIGHT 480-***-****
JPMORGAN BANKER ASHLEY BUSTAMANTE 480-***-****
PANDA EXPRESS ANDREA MAO 480-***-****
Contact this candidate