SUMMARY

Over **+ years of IT experience which includes 8+ years of extensive experience as a Salesforce Developer implementing enterprise solutions.

Experience in using Salesforce.com Creating Roles, Profiles, Page Layouts, Workflow Alerts, Actions, Approval Processes, Triggers, Sharing Rules and Apex classes to meet the client’s requirement and functionality.

Proficient in working with Eclipse IDE and Force.com Plug-in for writing business logic in Apex programming language.

Experienced in creating Custom Page layouts based on record types design and implementation.

Expertise in performing large and small scale data migration using Migration Tool and Data Loader.

Expertise in Force.com technology stack: APEX, Visual Force, SOQL and SOSL.

Hands on experience creating profiles and implementation of Role Hierarchies for system security design.

Extensive experience in developing Java based solutions for web centric development.

Expertise in design and development of multi-tiered web based applications using Java technologies: HTML, DHTML, CSS, XML, JavaScript, and J2EE.

Experience in implementing design pattern methodologies.

Experienced in SQL, Microsoft SQL Server and Oracle.

Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.

Highly dedicated, quick starter, solution driven pattern programmer, Strong in Object Oriented Analysis and Design, Excellent at solving complex problems under strict deadlines.

Developed solutions on the Force.com platform, strong understanding of Apttus Contract Lifecycle Management (CLM) and Apttus Configure Price Quote (CPQ).

Implemented Quote-to-Cash solution using APTTUS CPQ. Good understanding of the Apttus CPQ.

Configuring the product/rules/attributes in the Apttus CPQ tool.

Working on Apttus Intelligent Workflow Approvals and Standard Salesforce Workflow Approvals.

Hands-on experience of setting up the products, bundles, pricing, constraints, rules, attribute, attribute rules, etc.

Worked on Apttus" X-Author for contracts (X author for word).

Configured templates and clauses within Apttus Contract Management Tool.

TECHNOLOGIES

SFDC Technologies

Standard objects, Workflow & Approvals, Apex Language, Apex Classes/Controllers, Apex Triggers, VisualForce Pages, Data Loader, Offline Edition, Integration, migration, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, S-Control

Java Technologies

J2EE, EJB, JDBC, Servlets, JSP, JNDI, Struts, Ant, Maven, RMI, Web Services, AJAX, JUnit, JMeter

RDBMS

Oracle, SQL Server, MYSql

Tools &Technologies

Mercury Test Director, Visio, MS project

Operating Systems

Linux, Unix, Windows 9x / XP / 2000 NT / Vista

Programming Languages

Java 5.0, XML, HTML, DHTML, Javascript, PHP, C#, ASP.NET, ASP

EDUCATION DETAIL

Bachelor of Computer Applications

Madras University, Chennai, India.

Master of Computer Applications

Bharathidasan University, Trichy, India.

Diploma in Computer Professional in Software Engineering [ACCP]

APTECH Computer Education, Chennai, India

Salesforce Certified Administration (SCA)

Credential ID 19829102

Salesforce Certified Platform Developer I

Credential ID 19840204

Salesforce Certified Sales Cloud Consultant

Credential ID 19875494

Salesforce Certified Platform Developer II

Credential ID 21423290

Salesforce Certified CPQ Specialist

Credential ID 21481658

Quote To Cash Badge Certified & Apttus CPQ Trained in 2018

PROFESSIONAL EXPERIENCE

Client : Arris / CommScope

Role : Salesforce Developer / Lead – BSA

Location : Sunnyvale, CA

Duration : Mar’2019 to Present

Project #2 – B2C Consumer Call Center Implementation Jul’19 – Present

Role and Responsibilities:

Analysis of the requirements and work with the team to come up with Solution/Design specifications for Sales Cloud and Service Cloud.

Analyze, design, build, configure and document technical components of the Salesforce platform and integrated 3rd party applications.

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Cases, Opportunities, Reports and Dashboards.

Participate in Architecture, code and solution design reviews with IT and Business teams.

Work with team to Design and develop a software package using SalesForce CRM and other enterprise technologies Web Service APIs like REST, SOAP.

Develop Codes and Flow charts to translate business needs to solution and implementation.

Implemented and maintained Salesforce Service Cloud and Sales Cloud. Built custom solutions with Apex and VisualForce, which support most critical processes and workflows.

Created workflow and Assignment Rules and Approval processes, Create Triggers and Apex Classes.

Experienced in working on Azure DevOps /Agile operations process and tools area (Code review, unit test automation, Build & Release automation Environment, Incident and Change Management) including various tools.

Created dashboards in VSTS for CI/CD pipelines, Work items and bugs.

DevOps Workflow representing all stages starting from SCM Commit Build, Integration Build Which Compiles Code, Junit Test cases and Code Coverage, Build and Bundle, Publish with Lead Approvals and Deployment of Artifacts.

Document the Detailed design, Pseudo logic and add code comments for better understandability.

Unit testing, Integration Testing and deployment.

Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.

Assist in deployments, release management and go-live validation, offer Post Production and Warranty Support.

Project #1 – Customer Setup & Management Mar’19 –Jun’ 19

Role and Responsibilities:

As part of Initiation & planning phase, Identification of Features, Analysis and detailed Requirements elicitation of the identified features is performed.

Build Proof of concept to validate design as part of Innovate and Planning Iteration.

Gather Feedback from Stakeholders on the proposed solution and Implemented it.

Designed, and developed the Custom objects, Record Types, Formula fields, validation rules, Page layouts, workflow rules, tasks, emails and alerts to track customer related tasks and activities.

· Implemented Quote-to-Cash solution using APTTUS CPQ. Good understanding of the Apttus CPQ.

· Implemented Quote-to-Cash solution using APTTUS CPQ. Good understanding of the Apttus CPQ.

Working on new requirements and helping provide solutions for the same.

Providing peer support to team members with configuration tasks.

Working closely with Solution Architects to do POC (Proof of concept) required for the design phase of the project.

Implementing and configuring changes to CPQ as per the requirement.

Create workflow, Assignment Rules and Approval processes, Create Triggers.

Developed VisualForce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

Implement Software using Agile and Waterfall methodology and implementation best practices.

Maintain and monitor all the related applications in all the environments that is development, staging and production.

Unit testing and integration testing of the enhanced modules.

Fixing all the bugs that may arise in production.

Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.

Assist in deployments, release management and go-live validation, offer Post Production and Warranty Support.

Client : Xylem Inc

Role : Salesforce Developer / Lead – BSA

Location : Rye Brook, NY

Duration : Jun’2018 to Feb 2019

Role and Responsibilities:

Analysis of the requirements and work with the team to come up with Solution/Design specifications for Marketing, Sales Clouds and Service Cloud.

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.

Analyze, design, build, configure and document technical components of the Salesforce platform and integrated 3rd party applications.

Work with team to Design and develop a software package using Salesforce CRM and other enterprise technologies Web Service APIs like REST, SOAP.

Implemented and maintained Salesforce Service Cloud and Sales Cloud. Built custom solutions with Apex and VisualForce, which support most critical processes and workflows.

Worked On Manage Territories – Territory Type & Territory Models and explaining to Business Team.

Worked on Lightning Experience, Lightning Component, Lightning connect and Lightning Design System.

Worked on creating Lightning Component, Lightning Controllers, Lightning Helper Class, Lightning Style.

Implement Software using Agile and Waterfall methodology and implementation best practices.

Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.

Assist in deployments, release management and go-live validation, offer Post Production and Warranty Support.

Client : Autodesk

Role : Salesforce Developer

Location : San Rafael, CA

Duration : Sep’2014 to May’ 2018

Project #8 - Channel Framework FY19 Sep’17 – May’ 18

Role and Responsibilities:

Analysis of the requirements and work with the team to come up with Solution/Design specifications for Marketing, Sales and Channel Business processes (Lead-To-Oppty-To-Order, Order Management, Subscription, Renewals, Sales Programs, Partner Locator, Specialization).

Analyze, design, build, configure and document technical components of the Salesforce platform and integrated 3rd party applications.

Participate in Architecture, code and solution design reviews with IT and Business teams.

Work with team to Design and develop a software package using SalesForce CRM and other enterprise technologies (Portal, Siebel, SAP, Tibco, Web Service APIs like REST, SOAP).

Implemented and maintained Salesforce Service Cloud and Sales Cloud. Built custom solutions with Apex and VisualForce, which support most critical processes and workflows.

Implement Software using Agile and Waterfall methodology and implementation best practices.

Worked on Communities is our next generation portal that combines the power of the Force.com platform, Site.com branding, and Chatter collaboration. With Communities, you can streamline key business processes and socialize them to the internal and external users you choose. Additionally, you can engage with external users on any record.

Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.

Assist in deployments, release management and go-live validation, offer Post Production and Warranty Support.

Project #7 - NextGen Feb’17 – Aug’17

Role and Responsibilities:

Work on Lightning Experience, Lightning Component, Lightning connect and Lightning Design System.

Work on create Lightning Component, Lightning Controllers, Lightning Helper Class, Lightning Style.

Designed the form to engaged with customer to become a partner for submitting the lead and opportunity to get referrals.

Analysis of the requirements and work with the team to come up with Solution/Design specifications for Sales and Channel Business processes (Lead-To-Oppty-To-Order, Order Management, Subscription, Renewal).

Salesforce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, with an emphasis on Service Cloud solutions.

Worked on Apttus X-Author Implementation on generating the documents and send for DocuSign For E-Signature.

Implemented and maintained Salesforce Service Cloud and Sales Cloud. Built custom solutions with Apex and Visual Force, which support most critical processes and workflows.

Project #6 - Channel Framework FY17 Jul’16 – Jan’17

Role and Responsibilities:

Analysis of the requirements and work with the team to come up with Solution/Design specifications for Marketing, Sales and Channel Business processes (Lead-To-Oppty-To-Order, Order Management, Subscription, Renewals, Sales Programs, Specialization).

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.

Worked on applying LPI – Program discounts in Front End & Back End functionality.

Work with team to Design and develop a software package using SalesForce CRM and other enterprise technologies (Portal, SAP, Tibco, Web Service APIs like REST, SOAP).

Developed VisualForce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

Work with team to Identify Test Scenarios, create test scripts and flag defects in a defect tracking system, work with business and team to get prioritized for fixes

Perform defects fixes and help retest.

Project #5 – DDWS Apr’16 – Jun’16

Role and Responsibilities:

Work with team to Design and develop a software package using SalesForce CRM and other enterprise technologies (Portal, Siebel, SAP, Tibco, Apache, Splunk, Web Service APIs like REST, SOAP).

Implemented and maintained Salesforce Service Cloud and Sales Cloud. Built custom solutions with Apex and VisualForce, which support most critical processes and workflows.

Implement Software using Agile and Waterfall methodology and implementation best practices.

Worked on Drupal e-commerce site to develop Get license, Get Pricing, Get Order Details, Get Renewals, Place Order, Get My Price, Get Invoice.

Worked On Desktop Model to processing the payment for monthly, Annual for Recurring.

Worked On Maintenance Model to processing the payment for Annual Renewables.

Developed Apex Classes and Triggers to implemented the functionality.

Project #4 – CPR Nov’15 – Mar’16

Role and Responsibilities:

Analysis of the requirements and work with the team to come up with Solution/Design specifications.

Work with team to Design and develop a software package using SalesForce CRM and other enterprise technologies (Portal, Siebel, SAP, Tibco, Tenrox, Concur, Ariba, Web Service APIs like REST, SOAP).

Implement Software using Agile and Waterfall methodology and implementation best practices.

Worked in CPR - Consulting Projects Re- engineering project which is a complete re-engineering of the Autodesk consulting services projects.

Gathering requirements from the business users in workshops and design solutions to the current issues.

Working on automation of external systems like Concur which is for Travel & Expenses, Ariba which is for 3rd party PR’s & PO’s and Tenrox which is for timesheets entry.

Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.

Project #3 - SALMA (Contract Lifecycle Management) Jun’15 – Oct’15

Role and Responsibilities:

Analyze, design, build, configure and document technical components of the Salesforce platform and integrated 3rd party applications.

Participate in Architecture, code and solution design reviews with IT and Business teams.

Develop, and support integrations between Salesforce cloud application and multiple on-premises and off-site cloud based applications.

Work with IT Business Systems Analysts & Business Subject Matter Experts to develop solutions on the Salesforce platform to meet business requirements.

Involved in Developing Apttus Approval Process and worked on X-Author tool for Contracts.

Performed the build activities to deliver a solution from the design stage to a functional application.

Developed complex workflow rules, time based work flows, Approval process for effective business requirements.

Analysis of the requirements and work with the team to come up with Solution/Design specifications for Sales and Channel Business processes (Sales Programs, NDA, Service Contracts, Web Service APIs like REST, SOAP).

Function in and Agile work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet goals successfully.

Worked on Apttus Contract Lifecycle Management (CLM) Implementation on NDA.

Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements.

Migrated the developed components from Sandboxes to Production and taking care of Test Classes.

Worked with team to Design and develop a software package using SalesForce CRM and other enterprise technologies (Apttus-X-Author).

Template Administration of X-Author contracts for contract lifecycle Management with Salesforce and MS word.

Worked on Apttus X-Author Implementation on generating the documents and send for DocuSign For E-Signature.

Worked on creating the templates and mapping with related languages to generate the document.

Onboarding the Apttus Platform Users, Apttus Users and Apttus Legal Administrations users in SFDC.

Support and training new end users and business users of the salesforce.com application.

Implemented all Salesforce coding best practices to achieve the governor limits issues all the time.

Project #2 – MAP Dec’14 – May’15

Role and Responsibilities:

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities.

Work with team to Design and develop a software package using SalesForce CRM and other enterprise technologies (Siebel, Aprimo, Redshift, Tibco, Marketo, APIs,).

Worked on Custom object to develop and pull data from Marketo to sync in SFDC.

Worked on marketo to develop the custom page for Sync field from Marketo to SFDC.

Performed Unit testing on all the application in Siebel, Aprimo, Redshift, Marketo and SFDC.

Implement Software using Agile and implementation best practices.

Create workflow, Assignment Rules and Approval processes, Create Triggers.

Developed VisualForce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

Project #1 - BIC TO Market Sep’14 – Nov’14

Role and Responsibilities:

Worked on various salesforce.com Custom objects and standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.

Analysis of the requirements and work with the team to come up with Solution/Design specifications for Marketing and Sales.

Created Custom Object for Offering Manager, Offering Coordinator, and Features Library.

Created BIC Term & Conditions Page in Visualforce.

Development experience with the SFDC toolkit (e.g. Visual force, Apex, Force.com, S-controls, Triggers, Chatter, Apex Data Loader, Apex Explorer, etc.)

Implement Software using Agile and Waterfall methodology and implementation best practices.

Develop Codes and Flow charts to translate business needs to solution and implementation.

Document the Detailed design, Pseudo logic and add code comments for better understandability.

Worked on Software applications using Ms. Sql server, Oracle, HTML, SQL * Plus and other tools.

Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.

Client : Calix / Truglobal Inc., CA

Role : Salesforce Developer

Duration : Sep’2011– Sep’2014

Role and Responsibilities:

Performed the role of Salesforce.com Developer in the organization.

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.

Designed, and developed the Custom objects, Record Types, Formula fields, validation rules, Page layouts, workflow rules, tasks, emails and alerts to track customer related tasks and activities.

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Provided ongoing Salesforce.com maintenance and administration services. Including periodic data cleansing, custom objects, workflows and campaign management.

Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.

Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.

Developed Apex Classes, Controllers and Apex Triggers as per the requirements.

Good experience in Salesforce.com Development environment (S-Controls, Apex API).

Developed VisualForce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

Worked on Triggers to various types of business requirements.

Worked on Analytical Snapshots.

Developed several custom Reports, Custom Report Types to better assist managers and also report folders to provide report accessibility to appropriate personnel.

Environment: Force.com IDE, Custom objects, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow & Approvals, Analytical Snapshots, Apex Classes, Triggers and Visualforce Pages.

Client : JT Tools

Role : Software Engineer

Duration : Jan’2010– Aug’2011

Description: In this project was to create a eCommerce Portal for eBay Reseller, utilized Open source software.

Responsibilities:

Part of the team which was responsible for designing and developing the application in n-tier fashion as per MVC architecture standards

Responsible for developing the Registration, Shopping Cart and Shipping Modules of the application

Utilize the various J2ee Design patterns to develop the Business modules based on the required functionality

Responsible for developing the application level flow by utilizing PHP and Sql

Used java Script for front end Validations

Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies

Participated in the Go live activities and provided ongoing Post Production support and resolving issues in a timely manner.

Client : Providers Web

Role : Software Engineer

Duration : Feb’2009 – Dec’2009

Description: Providers-Web brings the most innovative e-Learning material out in the market for students or colleagues for Professional Certification at a self-pace or blended learning. The site provides different learning materials like 3d max, ACAD, Inventor etc. The products are classified in industry base and software base.

Responsibilities:

Involved in entire project lifecycle from analysis, design, development, unit testing and deployment.

Involved in the UI designing using CSS, HTML, DHTML

Designed and implemented MVC framework using html, bean, tag libraries while coding JSP pages and MySql as the database

Unit tested all the business logic and ensured the application works as expected as per the design specifications.

Rendered videos in the portal using cuber, jquery, xml, flash and other tools.

Extensively used Eclipse for application development

Extensively Performance tested the application for peak usages.

Participated in the Go live activities and provided ongoing Post Production support and resolving issues in a timely manner.

Environment: Apache Tomcat 5.5, Eclipse 3.0, MySQL, MySQL Query Analyzer, MySQL Administrator, Java 5 SDK, XML, html, cuber, flash and JSP.

Client : In-house Projects

Role : Software Engineer

Duration : Aug’2008 – Jan’2009

Description: Involved in multiple initiatives for various clients of SAS Technostructure.

Responsibilities:

Involved in entire project lifecycle from analysis, design, development, unit testing and deployment.

Created UI Pages and Server Side objects using Core Java, Javascript and JSP.

Involved in developing Stored Procedure and Functions using PL/SQL.

Extensively used PL/SQL Developer.

Involved in Unit and System Integration Test activities.

Participated in Go live activities and provided ongoing Post Production support and resolving issues in a timely manner.

Environment: Java, J2EE, JSP, Eclipse, Oracle 9i, PL/SQL Developer, Java, PL/SQL, Javascript.

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