Madeline Hynes

Account Coordinator

CONTACT

732-***-****

adhux4@r.postjobfree.com

www.linkedin.com/in/made

line-hynes

*** ********* *****,

Freehold, NJ 07728

KEY SKILLS

EDUCATION

EXPERIENCE

Bachelor of Arts in Economics and Statistics

Rutgers University, 2014-2018

Account Coordinator (Renaissance Pharmaceuticals, March 2019 - Present)

● Manage accounts worth $10 million in annual sales

● Successfully oversee all projects for current engagement by monitoring commitments concerning quality, cost, effort, and schedule.

● Troubleshoot product delivery challenges and collaborate with colleagues as necessary to address them

● Conduct quarterly business reviews providing insights to performance drivers and issues with recommendations and next steps for improvements and execution.

Business Analyst (United States Postal Service, July 2018 - March 2019)

● Responsible for price change management of major commercial business accounts (e.g., Amazon, UPS, and FedEx).

● Identifies key findings through the analysis of mailer performance data

(e.g., revenue, volume, and preparation errors).

● Liaise with mailers on a day-to-day basis to identify and define requirements, scope and objectives for business needs. Marketing Summer Intern (United States Postal Service, May 2017-August 2017)

● Analyzed and interpreted data, formulated reports and made recommendations based upon research findings.

● Took on customer insights and various other projects to improve customer satisfaction.

Product Technical Services Intern (Renaissance Pharmaceuticals, May 2016 - September 2016)

● Used technical knowledge and industry expertise to review existing manufacturing production records and plan cost-effective production processes within a business.

● Work constructively and effectively to assist the manager in the departmental administration, which include editing batch records and creating spreadsheets to organize records.

● Microsoft Office (Outlook,

Project, Word, Excel,

PowerPoint, and Access)

● Effective verbal and

written communication

skills

● SAS

● R

● SQL

● Account Management

● Project Management

● Customer Experience

Contact this candidate