DFFH
GUGURWKJJKN
GUNA MURUGESAN
Email ID: adhuv3@r.postjobfree.com
Mobile No: +91-994**-****
Skype ID: +91-994**-****
PRESENT ADDRESS
Guna.M
RC Pavthra Apartment,
A1, Kamakodi Street,
Ram Nagar, Ambattur,
Chennai - 600053
PERMANENT ADDRESS
Guna.M
S/o Murugesan.U
244, Kudi Street,
Kaduvetti(po),Thottiam(Tk),
Trichy (Dt) - 621207
PERSONAL PROFILE
Name : Guna.M
Gender : Male
Date of Birth : 13-06-1993
Father’s Name : U.Murugesan
Nationality : Indian
Marital Status : Unmarried
Mother Tongue : Tamil
Languages known : Tamil, English
Hobbies : Surfing Net and
Playing cricket
Passport No : N8680381
Date of issue : 31/05/2016
Date of Expiry : 30/05/2026
OBJECTIVE
With 4 years of experience in Export documentation and Pricing department with diverse experience in performing daily Export and shipping activities. Looking for a challenging position as shipping or export specialist to develop my skills and proficiency in a renowned organization. PROFESSIONAL EXPERIENCE
COMPANY : MSC SERVICE CENTER INDIA PVT.LTD
DESIGNATION : SENIOR EXECUTIVE
DEPARTMENT : EXPORT DOCUMENTATION
DURATION : 18th NOVEMBER 2017 TO TILL NOW.
RESPONSIBILITIES HANDLED:
Performed bill of lading audits per vessel/voyage with a high focus on quality and accuracy of documents issued.
Executed all shipper requested changes to bills of lading as well as manifest corrector requests.
Process amendments, rolling of bookings if any subsequent g changes in bookings, ensuring any changes to transport are notified immediately.
Performed express/telex releases for customers as requested.
Process booking orders received from the customers in accordance with agency and shipping line terms and condition.
Provided issue resolution to both internal and external customers on a daily basis. Assisted with bill of lading and manifest discrepancies as needed.
Contacting region office in case of any missing information or queries.
Follow the Standard Operating Procedure and ensure no deviations are induced in the process.
Performs periodic internal audits to evaluate compliance levels and implements improvements when gaps dictate.
Cross trained in multiple region process.
Trains new and existing employees, develops and improves the department’s orientation process.
Handling the activities in the basis of FIFO Priority.
Ensure the created Bill of ladings complies with all rules and regulations defined in the customer / country specifications.
Handling match code creation for new customers.
Keep track of queries raised by users to region office and work on the resolved queries with in that TAT basis.
Deliver a positive customer experience for all customers and to ensure a smooth execution of the end to end shipment lifecycle by working closely with internal teams.
Insured system data quality and accuracy.
Knowledge of US Custom Regulatory requirements for Ocean products.
Created SOP for Ecuador as per Agency guidelines.
Compile/report agreed weekly/monthly performance metrics and highlight issues on an ongoing basis.
COMPANY : UNITED ARAB SHIPPING COMPANY.
DESIGNATION : PROJECT TRAINEE
DEPARTMENT : CORPORATE SALES & MARKETING
DURATION : 21st NOVEMBER 2016 TO 23rd AUGUST 2017. RESPONSIBILITIES HANDLED:
Filing Rate Agreements (CRA) for the customers including many key clients like SABIC, Kuehne Nagel, DHL, DSV and much more.
Consolidating the rate sheet and create Upload sheet for CRA filing in TRUST.
Creating a New CRA in TRUST for Sales Requirement.
Communicate the filed rates to the customers along with the surcharges instruction.
Audit the work done by the team to maintain team accuracy.
To give the rate difference from market rate and TMU rates to the pricing and yield manager to finalize the rate to the customers.
Assisting the TL in preparing weekly report and also maintained error report and keep on updating the team about new updates.
Responsible for allocation of work to the team members.
Update the rates for CRA before the SLA.
COMPANY : ESSJAY ERICSSON INDIA PVT LTD.
DESIGNATION : GRADUATE APPRENTICE TRAINEE.
DEPARTMENT : FIBER OPTIC COMMUNICATION.
DURATION : 5th OCTOBER 2015 TO 4th OCTOBER 2016.
RESPONSIBILITIES HANDLED:
Taking care of Fiber routes for about 800kms of intercity fibers and 90kms of intracity fibers.
Performing optical fiber splicing and OTDR.
OTDR testing and LSPM testing.
Route survey of new OFC routes POI, Backbone and NLD.
Supervision of trenching, HDD, duct laying, fiber optic blowing.
Coordinating with the NOC team for closure of the Trouble Ticket (TT).
Handling the Splicing Team for fiber faults in critical situations.
Coordinating with the field Team for making the site up.
Vendor management for timely completion of quality work.
Performing regular alarm monitoring and fault rectification.
Identifying and maintaining the critical spares.
Leading fiber team efficiently.
ACCOMPLISHMENTS
Received award for the best employees of the year - 2019 for supported more than 5 countries (Chile, Argentina, Ecuador, Germany, Saudi Arabia and Israel) Export documentation with 100% accuracy.
Received Rising Star Award in Customer rate filling for the month of February 2017
Achieved weekly performer award twice in a month of January and February 2017 in Customer rate filling
SKILLS SET
Comprehensive knowledge of procedures and documentation related to importing and exporting.
Strong writing and communicative skills.
Proficient in Microsoft Office 365.
Accurate typing skills and/or data entry skills.
Strong decision making skills and ability to back up difficult decisions.
Excellent knowledge in logistic and supply chain activities ACADEMIC DETAILS
COURSE
NAME OF THE
INSTITUTION
YEAR OF
STUDY
PERCENTAGE/CGPA
B.E (Electronics and
Communication Engineering)
Kongunadu College of
Engineering and
Technology
2011 – 2015
77.1%
HSC
Govt Boys Higher
Secondary School
2009 – 2011 74.3%
SSLC Govt High School Natham 2008 – 2009
82.6%
DECLARATION
I hereby declare that all the information stated above is true to best of my knowledge and belief. I take the responsibility of any mistakes in data if occur in future. PLACE :
DATE : SIGNATURE
(GUNA.M)