Executive Assistant Office
Resume:
Eileen Rodriguez
ADMINISTRATIVE ASSISTANT
Employment History
Accounts Receivable Specialist, Tri-Vin Imports Inc, New Rochelle F E BRUARY 2 0 1 9
• Expedite collections on account receivables via collection calls and written communication
• Review daily aging to determine credit holds and credit releases; work with sales and planner to help achieve monthly shipping targets and sales goals
• Day to day check posting and clearing for all assigned accounts.
• Create and code charge backs as necessary on assigned accounts.
• Accounts reconciliation to customer remittances.
• Diplomatic interaction with customers, sales and distribution staff; working with distribution center to help resolve shipping issues, shortages, freight issues.
• Dispute and charge back reconciliation
• Evaluate customer problems and determine corrective action to ensure a timely resolution and customer satisfaction
• Use excellent interpersonal communication skills in order to communicate with various levels of customers to facilitate payment by resolving billing or payment issues
• Develop a working relationship with internal and external customers to review research and resolve customer account inquiries and issues
• Utilize excellent analytical and negotiation techniques to expedite collection of accounts receivables
• GL reconciliation/allocation and perform general ledger postings when applicable.
Executive Assistant, Perfect Smile Braces, Bronx
DECEMBER 2 0 1 7 — AUGUST 2 0 1 8
• Coordinated meetings, appointments, and maintained calendars as needed
• Made travel arrangements and accommodations, prepared travel reimbursements and expense reports
• Prepared PowerPoint presentations and other documents
• Handled purchase, order requests, invoicing, and payment processing for vendors
• Orchestrated the planning and logistical arrangements for forums, conferences, seminars, meetings
• Screened mail, telephone calls, answered inquiries/directed caller to the appropriate individual for further information and/or resolution.
• Assisted with special projects as needed
Office Manager, A & E Auto Spa Inc., Westbury
APRIL 2 0 1 7 — JANUARY 2 0 1 9
• Served as the point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands
• Organized and scheduled meetings and appointments
• Organized office operations and procedures
• Coordinated with IT department on all office equipment
• Managed relationships with vendors, service providers and landlord, ensuring that all items were invoiced and paid on time
• Provided general support to visitors
Details
3075 ANN ST, Baldwin Harbor,
11510, United States
**********@*****.***
Skills
Administrative Support
Accounts Receivable
Invoicing
Credit and Collections
Account Reconciliation
Data Entry
Microsoft Office
Inventory Management
Office Administration
Customer Service
Languages
English
Spanish
Office Manager, C-Town Supermarket, Uniondale
F E BRUARY 2 0 0 6 — MAY 2 0 1 6
• Directed personnel, budget preparation and control, fiscal affairs, equipment utilization, and records control
• Designed process improvements in partnerships with related departments to maximize resources and enhance operational efficiencies
• Responsible for supporting the staff and exceeding the company’s financial goals and objectives
• Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
• Oversaw office financial management, including AP/AR and payroll administration.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Updated employee paperwork and records.
Education
Psychology, Long Island University, Brookville
S E P T EMBER 2 0 0 5 — MAY 2 0 1 0
Speech Pathology, Long Island University, Brookville S E P T EMBER 2 0 1 4 — MAY 2 0 1 7
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