CORINNE VALSTYN

**A Olcott Street • Watertown, MA 02472 • adhusm@r.postjobfree.com • 617-***-**** (C)

Health Information Technician with 20 + Years of Administrative Excellence in Diverse Settings

Highly enthusiastic Health Information Technician with experience in project & account management, insurance verification, billing & claims, payment posting & collections, contract compliance and denial management. Excellent at analyzing, leading and monitoring performance.

Well-trained and talented career professional with a successful and broad-based background in, Medical, Business, and Insurance settings.

Exceptionally well-organized and multi-task oriented as shown through contributions in staff training and development, work process improvement, client satisfaction and retention, and business growth.

Practiced in researching, reviewing, audits and assessing data for optimal recording and reporting.

Avid user of technology with proficiency in QuickBooks, MS Office Suite (Word, Excel, and PowerPoint), able to manage a high volume of data with highest regard to accuracy and confidentiality.

Strong work ethic with outstanding interpersonal communication, analytical, and problem-solving skills.

CORE COMPETENCIES INCLUDE

Medical Terminology Recording & Reporting Database Administration

Knowledge of ICD-9 Planning & Scheduling Finance & Accounting

Team Leadership Client Relations Statistical Analysis

Operational Streamlining Research & Analysis Process Improvement

Follow-Up & Problem Solving (HIS) Terminal Digit Filing Epic Clinical Applications

PROFESSIONAL EXPERIENCE

Mclean’s Hospital, Belmont, MA

ROI MEDICAL ABSTRACTOR (12/2018-Current)

Processed all written and electronic requests for medical information to patients or authorized parties in accordance to HIPAA, General Laws of the Commonwealth of Massachusetts, Departments of Public Health, hospital and department policies and procedure. Ensured timely responses to said requests and maintained the confidentiality and integrity of all information. Provided direct customer point of service and supported the overall release of information process for internal and external customers.

Accurately abstract and or prepare records by screening and analyzing health records for any specifically protected or privileged information that is not covered under a general authorization. When required, obtains proper authorization for records containing treatment of alcohol and drug abuse,42 CFR Part 2, sexual transmitted disease, genetic screening results, AIDS/HIV, mental health, domestic violence counseling, and sexual assault counseling, as defined by state and federal law. Redact information manually and/or electronically when necessary.

Enforced hospital confidentiality policies and procedures, ROI department policies and procedures including Massachusetts General Laws, Federal Public Health Laws, HITECH and HIPAA regulatory guidelines.

Utilized medical terminology and clinical information to make sound judgments and to employ problem-solving skills when processing requests for medical information.

Pinnacle Exteriors, Inc., Watertown, MA

PROJECT COORDINATOR / ADMINISTRATIVE OFFICE ASSISTANT (12/1999-12/2018)

Provided full-scale administrative and business support to owner and staff in all areas of Historical Restoration Corporation. Performed recordkeeping, tracked all financial data, and generated customized reports. Coordinated all projects, created job proposals, generated invoices, and handled collections on any overdue accounts. Administered payroll and processed tax returns for final distribution. Communicated extensively with customers and vendors on all projects and work orders from start-up to conclusion.

Set-up QuickBooks Program for in-house accounting services; maintained all company financial data such as payroll, taxation, and accounts payable/receivable.

Streamlined office procedures that improved workflow, staff productivity, and overall efficiency.

Applied strategies to grow clientele; networked and prospected for greater sales and harnessed power of Internet for business such as Angie’s List and Thumbtack.

Ensured historical homes in Cambridge, MA area were maintained as per specified local codes and regulations.

Maintained up-to-date licensing for staff through managing their continuing education classes to stay abreast of industry standards.

Sun Life Financial Company, Wellesley, MA

ADMINISTRATIVE OFFICE ASSISTANT & BUSINESS COORDINATOR (9/1994-12/1999)

Managed a high volume of incoming/outgoing calls from policy owners on insurance products and services. Communicated with team, operations division, new business clients, and field agents on existing or potential accounts. Processed disbursements from individual Life Insurance policies to policy owners and other competitive companies such as dividend withdrawals, cash surrenders, annuity contracts, and matured endowments. Maintained high standards for customer service delivery and goal attainment.

Aided in special projects of business that included analyzing, creating, and reporting on financial data for the division.

Planned, coordinated, and facilitated weekly meetings with department staff and applied new plans and programs for quality control and process improvement.

Recognized for contributions to team that resulted in steady goal attainment.

EARLY ROLE as New Business Coordinator & Application Analyst, and Support Representative, 6/1990-9/1994, Sun Life Financial Company.

EDUCATION

Associates Degree in Applied Science, Health Information Technology

Fisher College, Boston, MA, 5/2013

GPA 3.6; High Honors; Dean’s List

Academic Achievements:

Completed 240-hour clinical practicum at Southwest Medical Center for program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM) in association with the American Health Information Management Association (AHIMA).

RHIT Eligible: currently waiting on test date for certification.

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