Social Media Customer Service

Manisha Rani

*** ******** *****, ********, ********. R2P1K2

C: 204-***-**** adhur2@r.postjobfree.com

Objective

Honors student at Red River college in Applied Accounting program — highly motivated to launch professional career. Excellent interpersonal, communication and relationship- building skills. Listen attentively, communicate persuasively, and follow through diligently. Highlight of Qualifications

Specialized in Excel & MS Word, gained knowledge on creating budgeting plan or financial strategy, using shortcuts and formula functions, building charts and graphs, sorting and filtering data and utilizing pivot table

Maintain Balance sheet, keep track of assets and liabilities.

Product advertisement on Social Media, setting a budget plan and implement strategies.

Execute brand awareness, online reputation and social media campaign requirements through competitive research, platform determination, benchmarking messaging, and audience identification.

Proficient in Microsoft office suite applications.

A decision maker, organized, resourceful, and work well independently.

Excellent customer service and communication skills.

Several months of customer service experience.

Work Experience

Cashier June 2018 to November

2018

Pita pit

Accepted and processed customer payments in cash, credit cards.

Greeted customers and offered them assistance where possible.

Restocked and replenished inventory and supplies.

Skilled in building a professional relationship with guests and staff and maintain a positive environment..

Cashier October 2018 to

March 2020

Tandoor House

Accepted customer payments, and made change when necessary.

Answered customers' questions on purchases, store policies, and store returns.

Maintained records of purchases and other sales transactions such as returns and refunds.

Performed duties such as mopping, organizing shelves. Customer Service July 2020 to October

2020

New Concept Imports(Clothing Store)

• Interaction with customer on phone calls and in personal

• Help co- worker in making banners, posters, companies logo and blinds.

• Processed bills and taking orders

• Regular cleaning and inspected stock or machinery. Skills

• Pleasant, friendly, good communication skills, Soft Skills

• Well-organized

• Ability to quickly make change

• Accurate counting of money

Education

Business Program September 2019 –

September 2020

Red River College – Winnipeg, MB, Canada

Higher Secondary (Commerce) April 2015 – March

2017

Sant Mahesh Muni Ji Girls College, Bhagta Bhai Ka, Punjab, India. Availability

Full Time – Weekdays & Weekends (Anytime)

Contact this candidate