Office Assistant Customer Service
Resume:
Riley Knox
Objective: To obtain a strong customer service position that challenges me, allows me to learn new information, and gain vital skills/ knowledge in the working environment
Profile
Seasoned Office Assistant with experience providing optimal assistance to a company so they can focus on overall business goals. Bringing forth exceptional customer service skills with an ability to communicate effectively between all departments. Tech-savvy professional with the flexibility to work in both fast and slow-paced environments. Committed to offering superior administrative and clerical support, while serving as a dedicated assistant to office staff.
Employment History
Crew Member at Central Kitchen at University of California Santa Barbara
September 2019 — June 2020
●Packaged food for their distribution into campus stores.
●Served as a friendly, hardworking, and punctual employee.
●Organized and prioritized work to complete assignments in a timely, efficient manner.
●Brought forth an exceptional work ethic and commitment to company values
Tutor at Campus Learning Assistant Services at UCSB, Santa Barbara, CA
January 2020 — April 2020
Served as a facilitator for problem-solving and peaceful resolutions.
Assisted students in understanding course concepts, discovering solutions to problems, developing methods for independent work, and preparing for upcoming exams.
Crew Member at UCSB Dining Commons, Santa Barbara, CA
October 2018 — February 2019
Supplied the campus with a variety of food alternatives and good customer service
Prepared and distributed food to students
Kept customer and food preparation areas well-organized and clean for maximum efficiency.
Excelled in my performances of serving food and customer service.
Cashier & Softline's Sales Associate at Sears Holdings
June 2017 — December 2018
Enhanced customer service
Jeweler: assisted customers in selecting jewelry that would satisfy their wants/needs
Maintained thorough knowledge of merchandise
Completed member transactions
Answered phone calls; assisted the customers
Assisted with member concerns
Set and maintained sales floor
Performed promotional ad set ups
Education
University of California, Santa Barbara
September 2017 — Present
Sociology Major
Undergraduate: Senior anticipating Bachelor of Science degree in 2021
High School Diploma, Deer Valley High School, Antioch, CA
2013 — 2017
Honor Roll Student
Internships
Intern at Farmers Insurance, Santa Barbara, CA
September 2019 — March 2020
Maintained that the office was well kept together
Promoted and elevated the business through media
Established and maintained a working relationship in the department
Delivered actionable data and intelligence
Created visual looks and produced written content for events
Answered emails and phone calls from customers
Supported and assisted staff/clients
Made customer data bases, filed documents, and found policies that fit customers
Produced and translated quotes/ spreadsheets
Acquired many more customer service skills
Extra-curricular activities
The National Society of Leadership and Success at UCSB,
2019 — Present
Able to build leadership skills through the participation of opportunities on the UCSB campus.
Black Student Union at University of California Santa Barbara
2018 — Present
OG/ YG Program at University of California Santa Barbara, Santa Barbara, CA
September 2019 — March 2020
Mentored incoming freshman to help acclimate to the curriculum and student life at UCSB.
Diversity Trainer at National Coalition Building Institute at DVHS
2016 — 2017
NCBI leader trained to work alongside team members to welcome diversity and maintain the advancement of students.
Varsity Soccer Team Captain at Deer Valley High School
2016 — 2017
Lead my team through practices and games while promoting leadership skills and team communication.
References
Gregory Meeks from Farmers Insurance
Details
2110 Hailstone Way, Antioch, 94509, United States
*********@****.***
Date of birth
06/30/1999
Skills
• Excellent communication skills with patients and customers in high stress situations
• Strong multitasking/ problem-solving ability
• Microsoft Office Experience
• Strong writing and critical thinking skills
• Dependable and punctual
• Self-motivated with the ability to work under pressure
• Willing to assist the company in any way possible
Contact this candidate