Mariam B. Anjum

347-***-****

adhulu@r.postjobfree.com

OBJECTIVE: To obtain experience in Healthcare field to utilize my studies and experience where I can be helpful yet use my skills and knowledge.

HIGHLIGHTS OF QUALIFICATION

Over 7 years of experience in Health care, Customer Service and education Field

Effective communicator, Attentive listener and patient

Highly skilled in representing employer intelligently and professionally

Used variety of different software in every position held

EDUCATION:

Bachelor of Science in Business, Management, and Finance- Brooklyn College, New York, 2007

WORK EXPERIENCE:

June 2018-Present NY-Presbeterian Medical Group Brooklyn, NY

Promotion to Administrative Assistant / Coordinator at Otolaryngology Division

Generate YTD Stats using EMR Analytics and Tableau software and use collected data from the Division

Communicate with hospital administration to communicate new policies to ENT division

Coordinate residents with GME Dept for a smooth transition from SUNY to NYPBMH rotation

Attend Meeting with Division Administrator and Chief, create agenda and take minutes

Coordinate voluntary attending staff to ensure their OR booking access in EMR and provide updates on any directives coming from NYPBMH on policies and procedures, credentialing and booking cases

Coordinate the day to day activities for the Otolaryngology Division, supervise staff on site

Create monthly schedule for Attendings, residents and PAs

Create a Compensation outline for Attendings on-call, dept purchase requisition forms, petty cash request, online workorder request and etc.

Work with Brooklyn Eagle to market the Institute and UPB doctors and business

May 2016-May 2018 NY-Presbyterian Medical Group Brooklyn, NY

Office Assistant at Bensonhurst

Complete Medical record for patient, various offices and other entities

Be a Patient advocate to ease the work flow for the office

Handle patients’ information confidentially to follow HIPPA Compliance

Register, check out and obtain authorization for patients and doctors using Cerner & Athena system.

June 2014-April 2015 Nationwide Children’s Hospital-Patient Representative- Columbus, Ohio

Assist in training and development of new employee

Efficiently data entry into the Epic software system and register patients

Collect deductibles and co-pay. Explain hospital policies and compliance

March 2014-June 2014 National College- Admission Representative, Columbus, Ohio

Conducted personal interviews, phone calls, and follow-up activity necessary to recruit and enroll qualified students.

Respond to phone inquiries; answer specific inquiry, complete the lead card and convert to an appointment.

Conduct continual follow-up on all leads (phone, mail, referral, etc.)

Interview prospective students; conduct interviews relaying enthusiasm and professionalism, stressing features and benefits of an education at National College. Overcome objections, inform about the basic financial aid benefits

Work closely with the financial aid analyst, tracking each new enrollment through the entire process.

March 2011-March 2014 School Professional -Assistant Teacher and Tutor-New York, NY

Provide Assistance to Head Teacher in a pre-k to 2nd grade class room at charter schools

Tutor Students on all subjects to help them meet their study goals

As a Substitute Teacher follow the Lesson plan provided by the Lead Teacher

Maintain the classroom discipline and Environment

January 2010-September 2010 Avon Sales Representative- Brooklyn, NY

Find as many clients as possible to increase sale and persuade them to buy Avon products

Place an order on Avon website bi-weekly for delivery process

Upon getting the delivery separate it each customer’s order and create a bill based on customer’s order

Make returns over the phone with Avon customer Representative and sent items to return via mail

July 2009-December 2010 Infusion Options, Inc. - Account Receivable Coordinator- Brooklyn, NY

Use CPR+ (Complete Patient Record) to create invoices from Delivery Tickets

Follow up on recurring rental to bill insurance companies; get authorization from them, and payment status, run credit card payments

Review explanation of benefits on the payments for the services being providing to patients

Answer phone calls; take patient orders, direct calls to the right department and back up for front reception

Bill all accounts on timely manners to stay up-to-date with billing and in charge of collection as well

Keep a smooth flow of transaction within DME department

January 2009-September 2009 Bay Ridge Play Place Center Teacher’s Assistant, Pre-k.-Brooklyn, NY

Responsible for personal care, hygiene, Learning and development activities and discipline of the children

Followed daily planned lessons to encourage each child’s growth in the areas of emotional, social, cognitive and physical development for children ages three to five years old

Talked to parents to update them about a child’s progress

Established and maintained a safe and healthy environment

June 2006- September 2006 Empire Alliance Association -Business Internship, New York, NY

Supervised other Interns in day-to-day tasks

Helped my supervisor set up new office; including ordering supplies for the new office, organizing, and responsible for inventory and performed administrative duties

Searched for companies on computer to source potential clients

Helped with marketing material; developed logos of the new company, working on the company’s brochure

Provided information to potential clients about the new business, arranged appointments to meet with them

September 2004-December 2004 Berwyn Editorial Accounting Internship, New York, NY

Entered the vendors invoices into the system; File Maker and Peach tree

Helped with bank reconciliation in Peach Tree and Quick Books

Checked employee’s time in File Maker System

Assisted human resources with checking and filing of reports

SKILLS: Fluent in Urdu/Hindi; Familiar with MS Excel and MS Word and Outlook, Quick Books, Peach Tree, also CPR+, Cerner and Athena

Leadership Activities: VP of MWEI (Muslim Women Educational Initiative) at Brooklyn College

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