Marnie Grace Picson

**** ******* ******, ****. ****, Cebu City, Philippines

Skype: Marnie Grace Gailan / adhufc@r.postjobfree.com

My current email: adhufc@r.postjobfree.com (Please Contact Me Here)

SUN: 092*-***-****

(Sometimes my mobile number is on Automatic Call Barring Mode so I’d prefer to be contacted via my email address above)

I got This: 50 mbps SKY Internet Connection Speed

Lenovo I5 ThinkPad

Objective: To be an additional asset to your organization through my skills and work experiences.

Work Experiences:

Telemarketer

CNC-BPO Incorporated

Brgy. Camputhaw, Cebu City

March 18, 2015-May 30, 2019

Tasks: Lead Generation via the Internet and Information Technology

Events Mgt. In Asia, Australia and New Zealand.

Customer Service Chat Associate

Haya International Services

7th Floor Keppel Bldg. Ayala, Cebu City

May 8, 2014-January 10, 2015

Tasks: Chat Support for Online Clients of Ebay and Alibaba in Asia.

Lead Analyst/Researcher Online

Delonix Online Marketing Consultants / BPO

11th Floor, Keppel Building, Cebu City (OLD Location)

October 15, 2012-July 29, 2013

Tasks: Clean the Australian database with duplicates

-Update the basic customer information in MS Excel

For Plumbing, Landscaping, Garbage and Electronics plus different

work industries in Australia. This is owned by an Australian.

Academic Writer

Cebu Seoul Software Company

January 9, 2012 to August 8, 2012

Tasks: Writes original articles for University students worldwide.

Assist them on their assigned research topics. No to Plagiarism.

This is a Korean owned company.

Virtual Assistant For A P.T. In Maryland, U.S.A.

Spring Ridge Corporation-Physmed

Room 704 Golden Peak, Gorordo Avenue, Cebu City

Sept ember 9, 2011-November 5, 2011

Tasks: Call the immediate families or guardians of the P.T. patients of

a Home For The Aged in Maryland. If these patients are scheduled to

go home and when is the schedule of their medication.

Patients of Mr. Domelito Sodusta (A Filipino P.T.), my boss there.

Q.A. Specialist

MOLAVE IT SOLUTIONS

Molave Street, Lahug, Cebu City

August 5, 2010 to August 30, 2011

Tasks: Does the coaching of Outbound Callcenter Agents for U.S. A Accounts: BlueTone TeleCompany, Car/Health Insurance, Online Education, Payday Loans, American Power/Electric Co., YellowPages.

Telesales Specialist

Northern Transcription Works

General Maxilom Avenue, Cebu City

April 27, 2007-April 28, 2010

Tasks: Calls customers for MMG/ Publishing Co., LIFE insurance account, Phruit/UK's Leading Brands Survey. A Chinese owned company.

Public Attorney's Office

Capitol, Cebu City

June 5, 2005 to March 3, 2006

Tasks: Practicumer who assists the receptionist on Her Tasks.

This is under the Philippine Government.

Educational Background:

College: Bachelor of Science in Office Administration

Major In: Office Management

University of San Jose-Recoletos

June 2002-March 18, 2006 (GRADUATED: 4 Years)

Magallanes Street, 6000, Cebu City, Philippines

Email: adhufc@r.postjobfree.com

Special Awards: 2nd Year and 3rd Year College: Dean’s Lister

Skills: Stenography and 45-50 wpm Typing/Keyboarding Skills

Highschool: University of Southern Philippines

June 1998-March 2002

Salinas Drive, Lahug, Cebu City

Awards: Top 1- Second Year Section Ipil-ipil

Top 2- Third Year Section Benzene

Elementary: Colegio de la Inmaculada Concepcion

June 1994-March 1998

45 Gorordo Avenue, Cebu City

Personal Information:

Height: 5’4

Weight: 81 Kls.

Age: 35 years old

Religion: Christian

Married To: Mr. Webster Miano Gailan

Of Manolo Fortich, Bukidnon

NOTE: I’m still using PICSON my maiden name on this resume as my Government IDs are not yet updated due to the Covid 19 pandemic.

For now I’d like to use my maiden name as my employee complete name when I’ll be hired.

Children: None

My Skills:

Proficient in MS Office Applications, Can Type within 45-50wpm with 90% accuracy, Fluent in English, Knows Stenography.

Character References:

Mrs. Rotchiel Misterio

Callcenter Manager

092*-***-****

Mr. Arturo Conde

Engineer at Butuan City Hall

Former NTI/Northern Telcoworks Workmate

Mobile No: 091*-***-****

Mr. Ruel Rendon

Nurse/Callcenter Agent of EXL

IT Park, Brgy. Apas, Cebu City

Former NTI/Northern Telcoworks Workmate

Mobile Nos: 099*-***-**** / 093*-***-****

Ms. Jasmen Santillan

Former Customer Customer Service Chat Associate

At Haya International Services

Mobile No: 091*-***-****

Contact this candidate