Christopher D. Lucero

(A)Lot * Block * BagongTanyag, Taguig City

Contact no. 095********

Email Address: adhuf8@r.postjobfree.com

Objective

To secure a position where by hard work, dedication and the ability to acquire new skills will advantage any company I work for.

PERSONAL INFORMATON

Date of Birth: September 17, 1991

Age: 31 years old

Citizenship: Filipino

Place of Birth: Cavite City

Permanent Address: (A) Lt. 9 Blk 7 Prk7 BagongTanyagTaguig City Sex: Male

Height: 5’7”

EDUCATIONAL BACKGROUND

Elementary School Graduated:

BagongTanyag Elementary School (1998-2004)

Secondary School Graduated:

Dr. Arcadio Santos National High School

Main (2004-2008)

College School Graduated:

Technological University of the Philippines – Taguig Campus

Automotive Engineering Technology (2010-2013)

Bachelor of Technical Teacher Education (Ladderized Degree) Major in Automotive (2014-2016)

National certificate 1& 2(NCI & NCII) Automotive servicing PRACTICAL TEACHING

School Address: Technological University of the Philippines – Taguig Campus Department: Automotive Technology

WORKEXPERIENCE:

Company Name: Hino Truck Paranaque City (Toyota Group of companies) Company Address: 7887 B. NAIA Ave. San Dionisio Paranaque Position: Service Advisor (Nov. 17, 2016 to Sept 25,2021) Training: Service Advisor Training (Preventive Maintenance Service) Achievement: Service Advisor Top sales Performer (2019) Duties & responsibilities:

Greetings customer and scheduling service appointment

Handle customer inquiries, any questions and queries in person, over the phone or online.

Creating repair orders by interviewing customer for concerns. Then translating those concern into categories on a repair order.

Assign jobs to mechanic based on skill level

Assist customers in making purchasing decisions.

Producing complete and accurate repair estimate that include: parts, labor, sublet, materials etc.

Build customer relationships by providing excellent service, maintain open line of communication

Maintained customer accounts files by verifying and updating client information

Purchasing (negotiate price, build quality, payment terms and delivery term) Company Name: Metro express connect Inc.

Company Address: 2nd Floor Mex at Vista hub daang hari south Molino, bacoor Position: Service Supervisor Las pinas branch (Automotive service center)

( Sept 27,2021 to Dec)

Duties & responsibilities:

Oversee shop inventory, orders, parts, shop supplies and equipment.

Maintain database of maintenance and repair records for company vehicles and equipment.

Ensure all applicable safety standards and regulations are followed in facility

Conducts performance evaluations that are timely and constructive.

Prepare maintenance schedules for light vehicle and medium truck, notifies drivers and operators when maintenance is to be performed.

Warehouse (organize stocks and maintain inventory, accepting orders incoming orders.)

Purchasing (compare and evaluate offers from supplier, negotiate contract terms of agreement and pricing.)

Handle revolving fund for branch

Company Name: Auto Global Inc.

Company Address: 2232 UMC Bldg. Don Chino roces Makati City, Manila Position: Service Advisor (Sept. 12, 2022 to March 11, 2023)

Greetings customer and scheduling service appointment

Handle customer inquiries, any questions and queries in person, over the phone or online.

Creating repair orders by interviewing customer for concerns. Then translating those concern into categories on a repair order.

Producing complete and accurate repair estimate that include: parts, labor, sublet, materials etc.

Build customer relationships by providing excellent service, maintain open line of communication

Assign jobs to mechanic based on skill level

Assist customers in making purchasing decisions. Company Name: Solar Transport and Automotive Resources Corp Inc. Company Address: 1702 Dian Strt, corner gil Puyat ave, brgy, san isidro Makati city. Position: Service Advisor (Presently working)

Creating repair orders by interviewing customer for concerns. Then translating those concern into categories on a repair order.

Producing complete and accurate repair estimate that include: parts, labor, sublet, materials etc.

Build customer relationships by providing excellent service, maintain open line of communication

Assign jobs to mechanic based on skill level

Assist customers in making purchasing decisions.

Handle customer inquiries, any questions and queries in person, over the phone or online.

SPECIAL SKILLS

knowledge of parts and components of Car and Truck

Familiarity with general vehicle maintenance process

Ability to handle customer concerns and complaints

Good listener

SAP system & Eric system

Strong Verbal & written Communication skills

Customer Service negotiation skills

Team leader skills

Management skills

Punctual, Self motivated,

BRP INSURANCE

CHARACTER REFERENCES

Mr. Gilwind jusayan-090********

Supervisor service at Sea oil imus cavity city

Mrs. MellieAmper

Supervisor SM Hypermarket East Service Road

Angelo Castillo-091********

Mananger at Sino truck quezon city

I hereby certify that above mentioned and information is true and correct to the best of my knowledge and ability.

Christopher D. Lucero

Applicant’s Signature

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