Employee Relations Social Media

Joseph Britto

Location: Sharjah, UAE

Contact: +971-********* Email: ***********@*****.*** / **********@*****.*** ADMIN / HR Management Professional

Qualified senior HR and Admin management professional with over 11 years of experience across diverse organizations in India and the Middle East. Exploring challenging assignments with a reputed organization to leverage acquired skills in accomplishing organizational growth objectives EXECUTIVE SUMMARY

• Profound expertise to coordinate and manage routine & complex business functions within various departments & multiple stakeholders (vendors, suppliers, contractors and customers); while providing executive management support to the conduct of day to day business.

• Credible experience in Office management & supervision, Fleet Management, Facility Management, Workforce Management, Passport documents management, Client management, PR etc.

• Skilled in analysis and interpretation of data, generation and consolidation of various reports, maintenance of status updates for enhancing operational efficiency.

• Possess exceptional follow up, negotiating and communication skills with exceptional analytical and organizing capability.

• Prepared and maintained accurate schedules, compliant estimates, and budgets for all projects. Spearheaded work related to the maintenance of buildings including, plumbing, electrical, custodial and security based on building code requirements.

• Capable of creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

CORE SKILLS

Admin & Facilities Management

Fleet Management

Asset Management

HR Management

Payroll Processing

Recruitment & staff logistic

Passport management

Invoice Management

Contract Management

Vendor Management

HSE Management

ERP Software Management

Infrastructure Management

Team Leadership

PROFESSIONAL EXPERIENCE

Rivoli Group LLC, Dubai Mar 2011 – Jul 2020

Administrative Coordinator

Company Profile: Since its inception over two decades ago, the brand Rivoli has been synonymous with luxury lifestyle retail. Today, the Rivoli Group has established a footprint in the UAE, Oman, Qatar and Bahrain with a diverse portfolio featuring over 110 international prestigious brands from watches, eyewear and leather accessories to writing instruments and luxury communication instruments with more than 300 stores in the region. Website: www.rivoligroup.com Responsibilities:

• Passport Control: Coordinated activities related to passport releases and receipts for entire staff, record updates as well as audit of passport operations based on organizational policies and procedures.

• Fleet Management: Involved in management of fleet for the entire Group (purchase/sale of new vehicles, keeping track of renewals, vehicle repairs/maintenance) in coordination with PRO with RTA related issues etc.

• Facility Operations: Worked on facilities management for the entire group (Upkeep of H.O / Retail outlets by identifying vendors for prospective jobs such as daily cleaning, pest control, carpet shampooing etc).

• Contract/Vendor/Inventory Management: Functioned as the key participant in client and/or subcontractor negotiations and as primary contact for facility related emergencies. Updated contact databases, inventory level, assessed supplies, placed/expedited orders for supplies and verified receipt of supplies. Analyzed workflow by studying methods, implementing cost reductions and developing reporting procedures

• ERP System Updations: Strong technical acumen in Navision & Ramco ERP Software Management, analysis and interpretation of data, generation and consolidation of various reports. Focused on attendance/leave management, processed allowances for support staff (food, mobile, transport etc.)

• HR Management: Assisted the management to correctly identify staffing needs aimed at optimizing resource utilization and resolving employee performance issues. Drafted and presented correspondences (approval notes/memos/notifications/follow ups etc). Ensured filing of various records based on statutory and legal requirements.

• Invoice Processing: Proficiently investigated programmatic causes of variances between estimated, committed and actual amounts by implementing effective remedial measures.

• Worked on timely renewals of DCD connections for retail outlets in UAE and Uniform Management for the entire Group across Doha, Bahrain & Oman.

• Maintained the CCTV/Alarm System Records for all Shops under Group. Managed operation of equipment by conducting preventive maintenance requirements (repairs, evaluating new equipment etc).

• Managed administrative aspects related to preparation of reports, analyzing data, and identifying solutions based on business and operational requirements.

• Rendered support services for Office Staff like Telephone Connection, Desktop/Laptop, Seating Arrangements, Stationery, Other Assets (Fuel Card, Credit Cards, Vehicle etc). Ashlyn Group of Companies, India Jan 2009 – Sep 2010 HR Executive

Company Profile: An ISO certified Multinational Company trading Electronic weighing balances, Gold purity analyzers, Print finishing equipments, Office automation products and Harvester machinery. The company has offices at U.A.E, China, Saudi Arabia and Kenya. Website: www.ashlyninstruments.com Responsibilities:

• Managed entire recruitment cycle including coordination, candidate screening encompassing background investigations involving external vendors, sourcing new candidates through databases/ social media, conducting interviews as well as preparing job descriptions for employees.

• Prepared and processed multi state payroll for 500 employees on monthly basis, created and maintained employee files based on operational requirements.

• Maintained updated details of employee benefits including Medical, P.F, E.S.I, Gratuity and Bonus. Processed attendance/leave management via computerized software.

• Assisted in event management activities of the firm. Researched and resolved employee enquiries related to HR, Staffing, Payroll, Employment Laws and Regulations.

• Drafted and presented monthly reports related to recruitment, headcount, terminations, and compensation to enable senior management decision making.

• Proficiently managed the entire operations of various outhouses including denial & approval of official allocation to employees and ensured the efficient and effective operation of the outhouses as per company's policies, security and safety requirements.

PREVIOUS ASSIGNMENTS

Dass Continental, India Sep 2007 – Sep 2008

HR Executive

Company Profile: A Three Star Business Class Hotel equipped with elegantly designed rooms, banquet halls, conference halls as well as restaurants. Website: www.dasscontinental.com Responsibilities:

• Conducted full life-cycle recruitment including orientations, screening, face-to-face interviews, background investigations, screening and hiring candidates.

• Set up strategies related to talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, employee relations and retention.

• Acquainted team members with human resource policies and other organizational procedures for implementing the same in day to day activities. Update and archive HR policy documents based on statutory regulations. EDUCATION

• Master of Business Administration, Mahatma Gandhi University, India May 2007

• Bachelor of Commerce, Mahatma Gandhi University, India May 2005 TRAINING COURSES

• Firefighting Training approved by Dubai Civil Defence 2018 PERSONAL DETAILS

Date of Birth: 14 Jul 1984 Nationality: Indian Languages Known: English, Hindi & Malayalam Visa Status: Resident Visa valid till July 2021

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