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PROFESSIONAL EXPERIENCE

Hey! My Name is Farrah! I’m a User Experience & Visual Designer with over 20 years experience in User Interface Design and Front-End Development. I specialize in making the complex simple. By empathetically incorporating both user needs and business goals, I strategically solve complex design problems. 904-***-**** adhu7v@r.postjobfree.com www.farrahalbertie.com UX/UI Designer / Front End Web Developer Mar 2006 - June 2020 F.L.A. Creative - Jacksonville, Florida

User experience/visual design, branding/identity, and front-end web development for non-profits, churches, corporations, and small businesses across a span of 14+ years. Worked remotely 100% of the time.

• Responsive web design, mobile app design, user interface design, and interaction design.

• Developed wireframes, and low & high-fidelity prototypes around user needs and business goals.

• lllustrated design ideas with sketches, white boarding, user process flows, and sitemaps.

• Conducted user research to determine user needs and pain points.

• Synthesized user & market research to create personas, journey maps, user flows, competitive analysis.

Front-End Web Engineer / User Interface Designer May 2019 - June 2020 ChurchTrac Software - Jacksonville, Florida

Front-End Web Engineer at ChurchTrac - a software company that produces a cloud based church management software. Worked remotely 50-75% of the time.

• Provided wire-framing, prototyping, user interface design & front end development for re-design of public facing landing & content pages and development for web application. - www.churchtrac.com

• Maintained the design and coding of website and web application as needed.

• Synthesized research to create personas & journey map and conducted competitive analysis.

• Performed quality assurance, application and user interface testing for development projects.

• Assisted with writing /updating online support manual and provided ticket and phone customer support.

farrah albertie

User Experience & Visual Designer

20+ Years Experience

PRofile

skills

tools

User Experience Design

User Interface Design

Interaction Design

Visual Design

Hi & Lo Fi Prototyping

Crafting Personas

Synthesizing Research

Competitor Analysis

Developing Design Systems

Front-End Web Development

Responsive Web Design

Mobile App Design

Adobe XD

Photoshop

Illustrator

Miro

HTML, CSS, Javascript

Bootstrap 4

WordPress

Keynote & Powerpoint

Microsoft Office

Google Suite

education

Middle Tennessee

State University

Bachelor of Science

Received May 2003

Major: Recording Industry

Management

Minors: Business Administration

& Mass Communication

Feb 2006 - Nov 2006

Nov 2006 - Dec 2008

Jan 1998 - Mar 2006

Modifications Web Designer

Web.com - Jacksonville, Florida

Associate Web Designer

General Dynamics Information Technology - Jacksonville, Florida User Interface Designer & Front End Developer

Freelance - Remote

• Completed changes to website and social media services by using a WYSIWYG editor and/or adjusting HTML/CSS code.

• Completed graphic design updates, including cropping, resizing, enhancing images, using Adobe Photoshop.

• Reviewed and recommended enhancements to website and social media services using commonly accepted design principles.

• Received and resolved approximately 20-30 inbound telephone calls and/or e-mail inquiries per day via queuing system, maintained a high level of customer satisfaction.

Designed and developed interactive courseware for the United States Navy using Adobe CC, applications, HTML, CSS & Javascript.

• Front-end web development to support the organization’s goals and user needs.

• Collaborated with Subject Matter Experts (SMEs) to determine user needs and pain points.

• Collaborated with graphic designers and back-end web developers.

• Instructional and web design for the US Navy Hazmat course. User interface design, branding/identity, and front-end web development for non- profits, churches, corporations, and small businesses across a span of 8+ years. Worked remotely 100% of the time.

• Developed wireframes, and low & high-fidelity prototypes around user needs and business goals.

• lllustrated design ideas with sketches and sitemaps.

• Conducted market research to prepare a competitive analysis. Web Designer Feb 2018 - May 2019

B12 - Remote

Built 100s of engaging, functional, websites using B12’s Design Suite, HTML, and CSS.

• Read and interpret client briefs.

• Project management through open source software Orchestra.

• Ensured appropriate QA and proofing processes are implemented on all work. Page 2/2

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