Employee Relations Manager

Frankie Jordan Britt

Human Resources Assistant

SPEARHEADED ADVOCATE GENUINE

646-***-**** adhu2a@r.postjobfree.com

www.linkedin.com/in/fjordanbritt

(Willing to relocate)

SUMMARY

Human resources professional with proven years of experience in planning, implementing and leading proactive personnel operations in the United States Army.

●HR Operations

●Benefits Administration

●Leave Administration

●Training & Development

●Onboarding

●Leadership

●Strong Communication skills

●Corporate Compliance

●Conflict Resolution

●Employee Engagement

●Language Proficiency in Tagalog

●Secret Security Clearance

●Process Improvement

●Cross-functional Leader

●Team Collaboration

●Staffing Initiatives

●Forecasting

●Performance Management

●Common Sense

TECHNICAL SKILLS

Software: Microsoft Office Suite (2003, 2007, 2010, 360), Adobe Acrobat, SharePoint, HRIS (ProLiant, eMilpo)

Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 7, Windows 8, Windows 10

PROFESSIONAL EXPERIENCE

Human Resources Business Partner (Intern) August 2020 – November 2020

Pacific Bells LLC. Vancouver, WA

Provided guidance and support in all HR functions, including recruitment, performance management, employee relations, investigations and leave of absences to restaurants in 8 states.

Collaborated with senior management as well as with employees to make sure the workforce’s needs were met.

Human Resources NCO (CPL-E4) April 2017 – Present

United States Army Fort Lewis, Washington

Managed 7 companies with a total of 200 employees and ensured professional development and counseling in accordance with current policies; streamlined daily operations improving efficiency.

Developed best practices and continuous improvement case studies for senior management; trained and educated management on current trends and protocols which increased knowledge of regulations to simplify tasks and bypassing unnecessary steps.

Utilized innovative techniques to develop and improve the production of human resource processes that decreased backlog; recognized by chief executive officer and awarded Army Achievement Medal.

Primary point of contact for training and general questions for company employee on all policies and procedures; allocated personnel which maintained efficiency in the organization and resolving all help desk tickets assigned to HR operations team.

●Ensured confidentiality and professionalism is maintained when dealing with sensitive and confidential information.

Kitchen Shift Leader April 2016 – April 2017

Buffalo Wild Wings Orlando, FL

Office Clerk Intern April 2014– June 2014

Sindalan Development Corporation Angeles City, Philippines

EDUCATION

Master of Business Administrations in Human Resources Studies Excelsior College, Albany, NY Anticipated 2022 Bachelor of Science (B.S.) Business Administration Angeles University Foundation, Philippines April 2015

MEMBERSHIPS AND ASSOCIATIONS

Society of Human Resources Management (SHRM)

National Human Resources Association

Junior Management and Entrepreneurship Society of the Philippines

We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That coloring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. We believe that collaboration is the best way forward. Assist the local and corporate HR Department with a variety of HR-related tasks Coordinate basic and out-of-policy employee relations and performance management questions or issues Use corporate systems to maintain employee records and process personnel actions Assist in gathering data for issues and claims as needed Provide completed employee paperwork to corporate office Review employee system queries periodically for accuracy of information Answer basic policy and procedure questions Prepare location Affirmative Action Plan Schedule and coordinate interviews, presentations, meetings and conference calls Coordinate office training with corporate LOD, coordinate brown-bag seminars and other local training activities for managers Plan and direct service anniversary celebrations with department manager Plan staff meetings within office in conjunction with department manager Coordinate requested compensation market studies with managers and corporate HR as needed Coordinate wellness activities (flu shots, health fairs, health club discount programs, etc.) Facilitate employee onboarding and termination activities

Create employment requisitions for hiring managers, coordinate interview schedules, make candidate travel arrangements, track decisions of hiring managers on resumes, assist with documentation of annual recruiting plans, coordinate immigration information with Immigration Coordinator and coordinate weekly staffing meeting as needed Demonstrate knowledge of HDR policies and procedures Understand basic HDR benefit plan provisions, assist with employees' benefit-related questions of moderate complexity, and refer complex questions to Corporate HR Provide other senior administrative tasks as needed, such as administrative support for senior manager(s) in office and coordinating furniture/office as needed Perform other duties as needed 401k enrollment changes

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