RESUME

Ramakrishnan K

Mobile: +91-809*******

+91-887*******

adhu0i@r.postjobfree.com

Address:

*/* *’st cross street

Vaigai nagar, kulam

Mudichur road

Tambaram, Chennai

Career Objective

4+ Years of intensive experience in the field of System Support along with completed certification

(RHCSA & RHCE) To Seek a Position as Application Engineer MES Engineer /Shop Floor Control Engineer to execute all my duties with Perfection and satisfaction to the company and myself Quest to work in a highly functional environment that enables me to have a passion for exceeding expectations and responsible for strengthening relationships and also ensuring total satisfaction among prospective clients and willing to work as a key player in challenging & creative environment Professional Experience

• A result-oriented professional with 4 + year of experience in Manufacturing Execution Systems and Application Support

• Experience in flawless manufacturing processes and provide real-time feedback of requirement Changes

• Efficient in responding to queries relating to manufacturing execution and quality of process

• An effective communicator with strong relationship building & interpersonal skills with proficiency in explaining complex process to the higher Authority and IPO team.

• Managed Infrastructure support projects.

• Have provided support for user base.

• Demonstrated ability in understanding customer requirements and delivered on time.

• Working effectively both as an individual and as part of team.

• Flexibility in accommodating demanding work schedules. Academic Project Exposure

Automatic Railway Gate Controller

(This project is developed for the users to know the distance of the train in UN guarded level crossing and thereby operating the gate automatically). Educational Qualification

DECE: ECE 82% (2012 Passed Out)

The Indian Polytechnic College, Vadakankulam.

H.S.C: 84% From Cathedral higher sec school Murugankurichi (2010 Passed Out)

SSLC: 68% From ERS higher sec school Salaiputhur (2008 Passed Out) Professional Experience

Apprentice Trainee in Avalon Technology Pvt LTD (From Oct’12 - Oct’13) at Chennai, India Roles and Responsibilities

Avalon is committed with different types of electronic instrument projects like

power boards, communication boards, sensor boards, medical boards and domestic

boards and etc…

Problem analyzing & solving skills.

Viewing the Post Wave Inspection and Manul Soldering.

IPC Standard 610E Revision in acceptablity of THT. Professional Experience

Worked as Desktop Support Engineer in ALBEDO SYSTEMS (From Feb’2014–Nov’2015) at Tirunelveli, India

Worked as System Support Engineer in Leading edge (From Jan 2016 -March’2017) at Chennai,india Worked as L1 Tech SupportEngineer in Finecons Pvt Ltd deployed to Flextronics Technologies Pvt. Ltd (from Sep ‘2017 to May 2018) at Sriperumbudur

Key Skills

Operating System (Windows xp/Windows 7/windows 8/windows 2012 server /Linux) Messaging Client Lotus Notes & Outlook.

Workflow Tools

Remedy,Radmin

,

Roles and Responsibilities

Installation and Troubleshooting of Operating Systems. (Windows-XP,windows-7 Windows-8 Windows-10, Linux).

Email Configuration and support (Lotus Notes & Outlook client).

Knowleddge in installation and configuration Of FTP,DNS,DHCP and LAN and WAN

Troubleshooting and Managing Network Environment.

Maintaining Workgroup and Domain Computers

Software installation, Configuration and Troubleshooting.

Eset Antivirus Server Support

Mcafee Antivirus Support for over all production

Solid core Rule enabled in console

Sentinel one Antivirus Support for over all production

Printer Installation and Troubleshooting (Local, Network).

Windows Domain create and user permission

Provided Remote support coordination with user and junior engineer

Provide software,hardware,Network Support and operating System support to all location

Internet access for the LAN through proxy setting

installation, Configuration and Troubleshooting. Of printer both wired and wireless

remote Desktop Management using various tools like Radmin

managing ip allocation to clients and ensuring minimal downtime

should perform user account creation and deletion and configuration

performing Troubleshooting on assigned ticket and resolve the perform within SLA

Implementing and maintaining backup shedules

Monitoring and updating patches in Antivirus server & Clients.

Knowledge of Remote Desktop Connections

Knowledge of Create Users and Groups and Set Administrative Rights

Responsible to monitor and administrator all the Systems in our Production Environment with proper documentation and maintain High availability of IT resources, Active Directory services, DHCP services and Client application services in a fast paced Production environment and handle more than 5000+ demanding users and applications every day.

Handling Service Now Console for Ticket management and follow the Tickets without breaching the Service Legal Agreement by continuously monitoring and working with Global team in needs

Strictly follow Time management by escalating the issue at right time to right team and follow until closure.

Monitoring Server critical alerts and take actions depends on alert priority.

Managing File Server and give access to resource and Disk Space access to Users with Request Ticket with Proper ACL approval and Documentation.

Perform McAfee Endpoint Encryption and doing Decryption process in Expert mode and clone hard disk in sector wise using different tools

Responsible to configure and maintain different PDA devices and wireless Printers.

Assisting users and configure Exchange mail client applications in different mobile Operating system.

Document and maintain IT Assets includes Physical Location of Hardware and Software inventory and other related details.

Day to day perform configuring different devices in coordinate with vendor if needed until closure.

Perform and experience to work under pressure in a production environment with quick response and solution.

My responsibility is to manage all IT resources and perform proper documentation to ensure high availability of IT services by following service now tickets and business standards.

Professional Experience

Juniour Engineer in Flextronics Technologies Pvt. Ltd (from Sep ‘2018 to till date) at Chennai, India Roles and Responsibilities

Working with business and development team on various aspects of project design & implementation

Process flow will be designed in MES application based on the analysed NPI requirements

Implementing the new Tester interface and making it to interact with MES

Creating a Process flow design, coding, testing, and modifying for a various host of applications.

Once the project is released for build, UAT will be done in test environment and it will be deployed on Live

Monitoring the loading process from MES and Dependent Systems like BAAN ERP, FCS etc.,

Good Knowledge on Production order scheduling process as Planner creating production orders from planned orders. We have X days in the material master for production time

(basic date, when we create the production order from this planned order, the system back schedules through the routing and determines Y days lead-time. Planer know this is because it is scheduling the operations carried by planning Team

On time solving of initial P2/P3 issues before the production goes to down in shop floor.

Supporting internal data tracking application (MES Application System) software in various departments like Production, Quality, Warehouse, Testing.

Developing the Reports for production users from which they can able to monitor and Fetch the required data

Provide technical support for non-production and production issues including production troubleshooting, query tuning, and process optimization

Support & maintain operational wellness of the database and its eco-system (includes database associated storage connections, performance, back-ups, etc.)

Key areas of focus include assessing costs, workload tracking, and resource management

Provide technical leadership and guidance for Database administrator

Working within defined change management process

Perform analytical, technical, and administrative work in planning, installing, designing and supporting new and existing database processes

To assist and support departmental users in resolving issues, providing solutions, offering advice and technical solutions to departmental challenges

Working on UAT with various scenarios to fix the bug on the applications developed for the project

Creating and Developing process & Data flow for ensure smooth production process

Giving 24/7 Support to solving the IT related issues and clearing the issues on time.

Developed Process flow for various projects with confidently and efficiently as per the requirement of clients.

Working on UAT with various scenario’s to fix the bug on the applications developed for the project.

Supporting for all the MES related issues on the site through a service-now incident management.

Continuous co-ordination with development team on project requirement and achieved 100% success on the development.

Attended Customer audits and achieved 100% non-compliances and maintained all the project documents properly.

COURSES DONE

RHCSA & RHCE Course Completed (170-022-917)

TECHNICAL SKILLS

Redhat Enterprise Linux Skills:

Installation upgradation of Redhat Enterprise Linux Operating Systems

RPM Management

Installation, Querying RPMS, YUM Configuration.

User and Group Administration: - Users, Groups, and Permissions

Advance File system Management

Operate running Systems

Access a Virtual Machine’s Console

Start and stop virtual machines

Start,stop and check the status of network services

Securely transfer files between systems

Configure networking and hostname resolution static or dynamic

Shedule tasks using at and cron

Understand and use Essential tools

Use grep and regular expressions to analyze text

Access remote Systems using ssh

Archive, compress,uncompress files using tar, gzip,bzip2,and xz

Configure Local Storage

Add new partitions and logical volumes and swap to a system

Manage security

Configure key-based authentication for SSH

Set enforcing and permissive modes for selinux

Configuration for port forwarding

Configure and maintain system

Kick start Installation, Server accessing, Packages Installation,

Update the kernel Package

System configiuration and management

Use network teaming

Configure ipv6 addresses

Configuration for ISCSI

Adding a Disk

File systems modification and Disk space Management.

Logical Volume Management

Creating & Removing Physical Volume

Creating Volume Group, Extending Volume Group

Creating Logical Volumes, Resizing Logical Volumes

Troubleshooting in LVM, Replacing HDD

LDAP server Installation, Permanent mounting,

Root password breaking

Network services

NFS- Configuring and Securing Access.

SAMBA- Configuring and Securing Access.

Configure a system to forward all email to a centrel mail server(SMTP)

HTTP SERVICE

Apache Web Server Configuration

Create and Configure File Systems

Create, mount,unmount,and use vfat,ext4 and xfs file systems

Mount and unmount CIFS and NFS network filesystems

Create and Configure set-GID directories for collaboration

Create and manage Access Control Lists(ACLs)

Database services

Install and configure MariaDB

Backup and restore a database

Permanent Address: 1/21, paranar street,

Murugankurichi,

Palayamkottai, Tirunelveli Dist.

Declaration

I hereby declare that the particulars given above are true to the best of my knowledge. Place: Chennai RamaKrishnan K

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