Kia K. Smith

440-***-****

adhtw1@r.postjobfree.com

Professional Experience

rience

Consolidated Precision Products, Euclid OH February 2019-Current

Quality Engineer

Developed and implemented procedures, work instructions, and inspection and test methods to improve overall quality, efficiency and product yields.

Coordinate with our customer s Engineering, Quality, and Purchasing representatives, suppliers, and all departments and levels of the Cleveland workforce providing, on a tactical level the technical support and the direction necessary to ensure compliance with the intent of customer quality expectations.

Develop customer confidence internally and externally, by clear and expeditious response to customer queries and corrective action requests.

Build an atmosphere of competence, cooperation and trust with customer representatives via Source Inspection and Supplier Product, Systems and Qualification Surveys.

Assist in the prompt review, evaluation and disposition of customer purchase orders, drawings, specifications and related criteria.

Monitor the CAR Sustem

Participation in contract review, quote input, shop floor direction and inspection plans

Maintain QMS System compliance

Customer Interfacing

Elgin Fastener Group, Euclid OH August 2019-February 2019

Quality Mechanical Engineer

Developed and implemented procedures, work instructions, and inspection and test methods to improve overall quality, efficiency and product yields.

Responsible for ensuring that quality standards are defined, communicated and followed by internal and external organizations according to quality requirements.

Provided training and coaching to quality staff and production employees in the areas of GMPs, analytical testing, lab practices, auditing, problem solving and other quality tools.

Responsible for all PPAP activities for three facilities, in addition to scheduling daily activities for inspectors and quality technicians.

Investigated variances established root cause, formulated and implemented corrective actions.

Devised sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.

Responsible for interacting with all plant functions, suppliers, corporate, governmental agencies and external auditors. Coordinates internal and external customer and company audit requirements.

Planned and completed multiple projects at a time and follower through to completion in a timely manner.

Provided back up to Quality Manager on all key functions and fulfills assignment for Quality and Continues Improvement Manager.

Served as the primary point of contact with the company for customer complaints or quality issues.

Acted as the customer liaison, the quality engineer is responsible to assure customer quality issues are investigated and resolved.

Established programs to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment

Norman Noble, Highland Heights, OH August 2017 – August 2019

Quality Engineering Technician

Responsible for shipping customer product weekly and reviewing technician reports. Redlining errors and addressing issues with final, in process and first article reports.

Prepared and delivered presentations on newly implemented labeling processes for shipping product and process flows in all departments.

Responsible for data collection, investigations, assessments, problem definitions and Implementation of PIP (Process Improvement Plans regarding customer complaints or non-compliances, internally and externally.

Technically savvy, used all Microsoft Applications, and interpreted all business technical procedures and periodicals regarding customer requirements and standards.

Created validation protocols for execution, which entailed verification of operation and installation of various processed and equipment, this included safety protocols regarding FDA, EPA and all federal standards regarding medical devices.

Responsible for compiling reports regarding incidents and customer returns for faulty or unsafe products deployed in the field.

Implemented process changes to address dimensional and visual defects on customer product.

In charge of creating standard work instructions, Process validations, IQ, OQ and MSV reports to be executed per department.

Responsible for rejection or acceptance of medical implants and moving product to next system on routers, participated in disposition of product.

Nova Machine Products Corporation through Kelly Services, Middleburgh, OH

June 2015-December 2016

In Process Quality Inspector

First Piece inspection of fastener parts for aerospace technologies.

Fill out inspection reports and dimensional measurements for parts.

Utilize comparator for dimensional and angular verifications.

Measure threads on various bolt sizes using digital Pitch Mic and Calipers.

Utilized optical comparator to measure angles, chamfer length and depth

Responsible for system 22 set up for thread inner and outer measurements.

Completed final inspection of shafts, nuts, bolts and various parts for customers.

Operated CMM for precise dimensional measurements

CCL Design (previously Avery Dennison), Strongsville, OH October 2012-April 2014

Product Development, Analytical Technician

Responsible for Automotive coatings, adhesive sampling analysis, and routine Quality

Control/Annual Revalidation testing of mainstream products for customers.

Conducted inspections of various car parts including side and front airbags, assemblies, panels and consoles.

In charge of wet lab Kaizen, introduced new Standard Operating Procedures to eliminate Gauge R&R variations between technician’s test results.

Created new MSDS collection/retention system and performed routine maintenance on laboratory testing equipment; Responsible for the storage/disposal of hazardous waste.

Point of contact for analytical lab and wet lab analysis and testing results.

Utilized specifications for testing and responsible for tackling customer concerns regarding test results and identifying reliable solutions.

Additional Skills

Microsoft XP, Lotus Notes, Microsoft Office Suite, ISO, Kaizen Implementation, EPA and FDA standards, Operation/Installation Qualification execution on equipment and processes, Validation protocols, ISO 1485:2016 Certified, Certification In Bioethics upon graduation, ISO 9001,

EDUCATION

Cleveland State University, Cleveland, OH

Bachelor of Health Science

Chemistry Minor

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