NOUSHAD SADRUDDIN

adhtvq@r.postjobfree.com 403-***-****

*** ******** ******** ***** **** Calgary AlbertaT3N1M3 Goal Oriented Professional desire to attain operations Admin Position at FedEx, I want to utilize the Customer service and problem-solving skills, that I have gained through various experience and want to become part of world biggest courier company in the world. Training

Worksite Health & Safety Committees and Representatives Training • March 2019 Alberta Hospitality Safety Association

Technology

Proficient user of MS Office Suite, Word, Excel, PowerPoint and Outlook Professional Experience

SHIRIN HOSPITALITY INC •Calgary Alberta • Sep 2018 – To date Administrative / Operations Coordinator

Shirin Group, a Canadian hospitality and investment organization, Group collection includes 9 hotels in Calgary and Edmonton, Alberta, a portfolio including multiple brands such as InterContinental Group, Hilton Worldwide, Wyndham Hotels, and Choice Hotels.

• Responsible to do purchasing function for the group of hotels, work with suppliers to negotiate contracts for purchase of goods.

• Receive supplies to the hotel verify the counts based on the packing slip.

• Update electronic file regarding the delivery receive.

• Negotiate with suppliers to get the best possible price on purchasing supplies.

• Do monthly inventory of Each hotel Restaurant, Lounge and housekeeping to plan for the next order.

• Sort all incoming paperwork (Agreement, invoices etc.) according to content, dates, significance etc.

• Provide health and safety training to hotel staff includes housekeeping, restaurant, kitchen, guest service and management staff related to safety measure concerning Covid 19, make necessary changes to SOP and changes to directional flow for the guest best and safe experience. RADISSON HOTEL •Red Deer Alberta • Aug 2014 – August 2018 Guest Service / Reservation Agent

• Provide Exemplary to the guest in house at the check-in as well as over the phone and email.

• Monitor room reservation and inventory online and at hotel level.

• Handle customer complaints regarding the service and address the customer concern to resolve it.

• Respond to customer request and emergencies at the property.

• Coordinate guestroom maintenance work with maintenance department.

• Report any unusual occurrences or request to Front Office Manager.

• Provide various clerical support to various management and operations functions includes photocopying, filling, faxing and emailing.

2

CONCORD CONCEPTS INC. • Saint John, New Brunswick • Sep 2013 - Dec 2013 Individual Distributor - Part Time

Maintained consistent communication with clients, identifying business needs, and providing the required products, delivering high sales profits for this company that specializes in direct sales solutions. Key Accomplishments:

• Organized product information details concisely, reducing up to two hours of employee time, weekly, and the ability of team members to obtain pertinent product knowledge.

• Attained 'Top Salesman' award through the utilization of exceptional interpersonal skills, product knowledge, and excellent customer service.

OFFICE OF RESEARCH SERVICES •Saint John, New Brunswick • May 2013 - Jul 2013 Marketing Research Analyst Intern

Analyzed data and reports to develop a marketing and business model for projects, prior to the commercialization stage, for the Office of Research Services at the University of New Brunswick, linking research with funding organizations, industries, and governmental agencies within the province. Key Accomplishments:

• Evaluated and compared the existing business models with company's new technology, indicating the pros and cons of the technology and its viability.

• Through extensive research, made recommendations to management for all project-funding solutions.

• Initiated competitive analysis, identifying key improvements and enhancements required for projects.

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