PRINCESS FERNANDEZ MOHAMED HUSSAIN
CONTACT NO. : +971-*********/+971-*********
EMAIL ADDRESS : **********************@*****.***
ADDRESS : Dubai, United Arab Emirates
OBJECTIVE
To continue career advancement in a post of greater potential and responsibility that will provide challenge and stimulation for a high degree of job satisfaction. Also keen to undertake further study to gain a higher qualification to assist long-term opportunity.
STRENGTHS
Good team player and have excellent interaction skill to coordinate and work within a team
Highly trustworthy, discreet and ethical
Hard working, an eager learner with competitive oral and written communication skills
Work with minimal supervision and self-disciplined
Knows how to take initiative and follows instruction well
Ability to multitask efficiently
Customer Service Oriented
SKILLS
Technically proficient in Microsoft Word, Excel, and PowerPoint
Advanced in serving computers
WORK EXPERIENCE
RECEPTIONIST cum OFFICE ASSISTANT
Al Madina Hypermarket 4 LLC
Marhaba Mall, Ras Al Khor, Dubai, U.A.E.
September 11, 2018 – Present
Job Responsibilities as Receptionist
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
Answering, screening and forwarding incoming phone calls
Receiving and sorting daily mails
Performing other clerical receptionist duties such as filing, photocopying and scanning
Ordering front office supplies and keeping inventory of stock
Providing basic and accurate information in-person, via phone and email
Ensuring reception area is tidy and presentable, with all necessary stationary and materials
Job Responsibilities as Office Assistant
Organizing office and assisting associates in ways that optimizes procedures
Creating and updating records that ensures accuracy and validity of information
Filing and updating contact information of employees, customers and suppliers
Preparing and disseminating correspondence, memos and forms
SALES REPRESENTATIVE cum DATA ENCODER
Midline Kimia General Trading LLC
Al Maktoum Street, Deira Dubai, U.A.E.
December 28, 2014 – December 28, 2016
Job Responsibilities as Sales Representative
Proactively acknowledge, greet and assist customers in the store
Offering customers with exemplary and timely service and providing accurate product information
Serving customers, discovering their needs and making recommendations to generate sales
Merchandising goods prominently on the shop shelves & display units, replenishing stocks as often as required in conjunction with the Store Manager and merchandising team
Checking stock levels daily and recommends orders to the Store Manager in order to replenish and maintain optimum stock levels
Maintaining a working knowledge of the store’s policies and procedures
Building and maintaining internal and external customer satisfaction
Organizing and cleaning store during downtime
Handling customer complaints professionally and escalating any serious issues to the Store Manager for suitable resolution
Job Responsibilities as Data Encoder
Organizing strong paper works, documents, and computer-based information
Scanning and evaluating a company’s documents
Encoding each product information into the system software (Matrix Global Software)
Reviewing and checking data for deficiencies or errors to eliminate any incompatibility
Generating reports and performing backup operations
Compiling, verifying and sorting information according to priorities
Preparing source data for computer entry
Operating various standard of office equipment which includes a personal computer, various software, fax machine, and photocopier
SALES ASSOCIATE
Gaisano Mall of Davao
Bajada Davao City, Philippines
August 2011 – July 2014
Maintaining the beautification and arrangement of products to attract the attention of prospective customers
Assist customer and suggest what is the best products suits and fits its requirement
Demonstrate or explain the products to persuade customers to purchase products
Sell product being promoted and keep records of sales
Suggest specific product purchase to meet customer’s needs
EDUCATION
Bachelor of Science in Information Technology (BSIT)
Davao Central College, Philippines
Diploma in 1,836 Hours Programming NC IV / Two-Year Information Technology
University of Mindanao Technical School, Philippines
TRAINING/CERTIFICATES
National Certificate II in Computer Systems Servicing
PERSONAL INFORMATION
Date of Birth : November 26, 1991
Place of Birth : Toril, Davao City, Philippines
Nationality : Filipino
Civil Status : Married
Visa Status : Employment Visa
Language Spoken : English & Tagalog