EDUCATION
****, ********, *.******** ********** Bucharest.
**** – 2005: High School
English & Spanish – advanced
German – intermediate
Romanian – mother tongue
LANGUAGES
MY EXPERIENCE
PHONE NUMBER: 66515030
EMAIL ADDRESS:
*************@*****.***
Cezarina Aurelia Negut
CONTACT
PROFILE
MY SKILLS
Adaptable, positive and open to new ideas;
Loyal employee with an excellent work track;
Team player, flexible, punctual, sociable;
Active person always opened to new things and new opportunities
An enthusiastic positive personality, must like working with people
My work experience is based on working with people. This why I can understand and read in a person behavior the way that I have to discuss with him or she. Also, being surrounded by different cultures everyday, I realized that I am people person, always eager to fulfill customer's needs and expectation.
Flight attendant -Qatar Airways
(2018-2020)
* Provide information, guidance, and assistance for safety and comfort to passengers on bord of aircraft
* Conduct safety check before flight
* Greet customers, check their tickets and accompany them to their seats
Prepare and serve drinks and food to passengers * Present emergency equipment and give instructions
Monitor and secure the cabin regularly
Comply with all aviation rules and regulations for safety and protection
* Assist passengers and cabin crew during emergency situations
Provide special help to passengers with special needs (children, disabled persons, elders etc)
* Submit analytic reports concerning flight incidents
Receptionist @ Reginetta Hotel, Romania
(2015 – 2017)
Receiving customers, registering customers on the relevant IT system
Resolving complaints, perform billing operation, making telephone connections inside and outside the hotel, exchange, invoice tracking services, storing goods in a safe box or a room, communicating with the other departments of the hotel.
Departure preparation and assisting clients on departure
Presentation, promoting and selling of accommodation and hotel services
Providing the critical first impression to the guests, solving guests issues quickly, efficient and responsible
Checking in and out guests and handle cash and credit card transactions accurately and confidently
Waitress @ Fast Food Restaurant, Romania
(2012 - 2015)
Ensuring the guest feels important and welcome in restaurant and escort them to the tables
Serving the guests in a polite manner and check with customers that they are enjoying their meals and taking action to correct any problems
Assisting in keeping the restaurant clean and safe
Providing the perfect sevice