Analyst Data
Resume:
Paul G. Johns
*************@*****.***
linkedin.com/in/paul-johns-15440118a
Excel, Word, PowerPoint and Visio
Accounting Knowledge
Auditing experience
Risk and Control Background
SharePoint experience and knowledge
Tableau background
Procedure development and enhancements
FHLMC and FNMA Claims
Established good working relationships with various lines of businesses
Ability to organize, prioritize and work under pressure, heavy workload and deadlines.
Ability to work effectively as a member of team and establish and maintain cooperative working relationships
PROFESSIONAL EXPERIENCE
JP MORGAN CHASE
Loan Transfer Organization - 2013 – March 2020
Business Analyst
Analyzed data to determine proper coding for Home Affordable Modification Program (HAMP) transfer reporting
SharePoint experience and knowledge, providing LTO Repurchase area reporting
Analyzed departmental data efficiently, audit and propose procedural improvements and monitor those tasks to completion ensuring successful resolution of the issue and MSP Passport report development
Had a significant role in developing the SharePoint site for the HAMP team, resulting in streamlined data processing and saved each
analyst 10 hours of work per week.
Provided submission of quotes to retrieve funds from servicers who are servicing loans for Chase.
Performed QC for audits, quotes, analyze CNT Reporting data sent to servicers whose loans we are servicing, perform audits,
MSP Passport report development and procedure development and enhancements.
Loss Analysis - 2010-2013
Senior Operations Analyst
Processed, analyzed and improved the Default area and performed internal department audits
Making Homes Affordable (MHA) servicing projects to enhance workflows and ensure compliance with Government guidelines,
MSP Passport Report development,
Procedure development and enhancements,
Prepared loans for system deletion,
QC review the quality of team member’s work,
Prepared loans to go through the charge off process and to analyze various loan types for any losses or gains.
Analyzed and provided QC for loans in Loss Analysis, identify recovery opportunities in Default area, Verify financial losses in
Default and reconcile payoffs for loans to write off system, Project Management, Procedure development and enhancements
in the Default area, loan inventory clean-up for Default Financial Reconciliation and Loss Analysis Departments.
Helped with the transition of Government Claims move to Jacksonville, FL and helped train personal on the claims process,
which led to a smooth transition of the claims process and allowed the department to maintain Quality and SLAs during
the transition.
VA Claims - 2007-2010
Operations Senior Specialist
Provided daily reports for conventional claims team including conventional claims aging report, pulled conventional claims proceeds report, productivity report and claims filed report, daily extract of claims filed in CMAX, sent out daily work assignments, created a file for the 1874 Part B VA Claims and procedure development.
EDUCATION
Phoenix University
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