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SAP OTC Lead

Location:
Cedar Park, TX
Posted:
November 14, 2020

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Resume:

Resume of Swaminathan Venkatraman, PMP

SUMMARY

·SAP Solution architect with over 18 years working experience in SAP R/3 with 5 Full life cycle implementations using ASAP Methodology: Business Blueprint, Realization, Finalization and GO-LIVE support.

·SAP SD Certified Project Lead /Techno-Functional Consultant with in depth experience in the end-to-end cycle of large-scale SAP implementations and support projects.

·SAP Certified from Cloud Platform integration from opensap course.

·Sound process level understanding of SAP R/3 S4 Hana modules OTC(SD),LE,MM,IM,WM modules.

·Implementation experience includes Business Requirement analysis, mapping client's business process to SAP processes, GAP analysis, Configuration, Re-engineering, Prototyping, Testing, Training, Documentation and Post Go-Live Support.

·Functional expertise: Pre-sales activities such as inquiry and quotation, and major business activities such as Pricing, Billing, Shipping, Transportation, Availability check (ATP), Credit Management, Partner Determination, Output Determination, Bill of Materials etc.

·Proficient in customizing the different sales order process such as Standard sale orders, Cash sales, Rush orders etc.

·Expert in customization of Customer master, Material master etc.

·Pricing Experience: Configuration of Condition Types, Condition Tables and Access Sequences, Determining and Maintaining Pricing Procedure, Creation of Condition Records, Special Pricing Functions such as Condition Exclusion and Analysis of Pricing.

·Billing Experience: Configured Billing Documents based on Billing Types and Item Categories, Customized Invoices. Expert in integrating billing to Accounting and Controlling.

·Credit and Risk Management: Sound knowledge in the configuration of Credit Control Area, Credit Data and Credit Groups. Direct experience of customizing Dynamic credit check process and payment guarantee procedure. Deep understanding of credit card processing.

·Experience in data cleansing and data conversion using tools like LSMW, BDC, interfaces including EDI/IDOC, RFC and BAPIs.

·Technical proficient on debugging and user-exits. Good understanding of ABAP codes.

·Advanced knowledge on third party sales process and intercompany sales. Good understanding of intercompany pricing and billing procedures.

·Production support: experienced in unit testing, system integration testing, performance testing and user acceptance testing, and regression testing.

·Process understanding of Electronics and PC/Server/Media/Manufacturing, Paper mill and Pharmacy Industries, strong understanding of various sales/finance support processes like Order tracking, Configuration, delivery support and working knowledge of SAP Security Authorizations, SOX and IT-Audit.

·Application architect in terms of planning and providing support in the areas of Conversions, Data Analysis-Migration, Interfaces, various reporting technologies (BW,BI, Data warehouse) in or around SAP, workflow technologies etc.

·Experience in working with SAP R/3 3.1, 4.0B, 4.6C, 4.7, ECC 6.0 versions.

·Managed multiple projects, functional analysts for both on-site and off-shore resources.

·Performed Project Manager, SAP SD functional lead roles etc.

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SELECTED PROJECT EXPERIENCE

Company

Bayforce – Client : Konica Minolta

Duration

July 2019 – May 2020

Position

SAP Implementation -SD

Responsibilities

·As a functional consultant my role and responsibilities understanding the existing SAP repair and maintenance process systems and provide the recommended solutions for the problems arising from the SAP SD/SM Module ie

Failure in creation of Maintenance/Service/Lease contracts

Pricing plan setup for the contracts/Service orders, Billing plan setup for the Master agreements.

Meter readings for the equipment and the pricing setup based on the meter readings

Dealer compensation systems, Equipment serial no profile setup etc.

Analyse the failure in creation of the different contract types such as External lease contracts, Internal lease contracts, bundling contracts (Lease and Maintenance), lease and Maintenance contracts etc.

·Participated different workshops during the project preparation stage to understand the existing business process scenarios in the SAP Service module for the different project requirements such as service contracts, leasing agreements, maintenance contracts, meter readings pricing conditions setup etc.

·Responsible for creating AS-IS/TO-BE project specification documents during the project preparation stage.

·Responsible for setting up the interfaces between the SAP SM modules and SAP S/4 Hana systems, Data mapping and the interface setup design between the SAP SM modules and SAP S/4 Hana system (1909) etc for the following objects ie

1. Equipment masters

2. Failure codes

3. Service contracts, Master agreements, service orders, Service notifications

4. Dealer compensations, Meter billings, pricing conditions etc.

·Lead the SAP OTC team for RICEF management, Technical design, cutover activities, Data migration, Deployments etc during SAP S/4 Hana implementation projects.

·Worked with the business team during the Business Blue print stage to create the Functional and the technical design documents for the business requirements.

·Participated in the SIT/Regression testing meetings during the testing phase and created the business case test scenarios and actively involved in resolving the test tickets with the technical/Business teams.

Environment : SAP S/4 Hana 1909, SD/CS

Company

BNSF Transport corporation

Duration

Oct 2018 – May 2019

Position

SAP Master data Solutions Architect

Responsibilities

·Worked as a Master data Solution specialist for the SAP excellence Vendor master team, responsible for understanding the vendor master architecture and provide solutions for the vendor master process.

·Worked with the business users in understanding the vendor master onboarding process and provided the recommended solutions for the vendor master.

·Responsible for setting up the interfaces between the legacy systems, Data mapping, and the interface setup design between the informatica and the SAP IDOC systems.

·Supported the vendor master enhancements, configuration in the vendor master account groups, worked with the workflow teams for any production issues etc.

·Worked with the Business team to create the test project in HP quality center. Created test scenarios and test plans for multiple SIT test streams for Vendor master and the integration scenarios.

· Participated in the SIT/Regression testing meetings during the testing phase and created the

Business case test scenarios and actively involved in resolving the test tickets with the

technical/Business teams.

·Further involved in improving the current vendor master setup by removing the duplicate vendors, removing the inactive vendors, Vendor name and addresses clean by introducing TIN matching process etc.

·Involved in implementing the Dun and Bradstreet numbers for the vendor master Vendor master hierarchy setup, implementing the corporate office for the vendor master.

·By implementing the corporate setup, optimized the FI-AP payment process, Cheque management, vendor balances, Open items management, Due date analysis by corporate group etc.

Company

Stellium Inc

Duration

Mar 2018 – Sep 2018

Position

SAP SD Solutions Architect

Responsibilities

Client : Jindal Films Mar 2018 - Sep 2018

Project : Transportation Management systems

·Introduced SAP best practice and process improvement ideas for the interface project from Jindal films to TMS system(Mercury Gate) using ALE/EDI/IDOC process.

·Worked with the Mercury gate to understand the existing transportation process and designed the interface between TMS and Jindal films SAP systems.

·Responsible for setting up the following master data (Carriers, Locations, Materials, vendors) for the TMS systems using

·Worked with business counterparts on delivering solutions based on Best Practices, business processes, analyzed business requirements and translated them into design.

·Responsible for setting up the shipment order idoc(DELVRY05), Mapping the SAP delivery documents to the DELVRY05 segment fields and setting up the interface design between SAP IDOC to TMS system via SAP XI .

·Responsible for setting up the output determination, output condition records setup for the delivery, shipment messages.

·Designed the following interfaces

a) Outbound delivery from Jindal to TMS (DELVRY05-Idoc type)

b) Inbound shipment from TMS (SHPMNT02 after the carriers and rates are booked thru TMS)

c) Inbound shipment status update (SHPMNT02 – Carriers transit status)

d) Creation of shipment cost documents and the carriers purchase orders

e) Outbound invoice creation from SAP to TMS via INVOIC01 idoc

f) Invoice payment outbound interface setup frpm SAP to TMS

·Le ad multiple design activities, from requirement analysis to systems, application and process design specifications, implementation and support.

·Created documentation for various stages of planning, design, implementation and support of SAP SAP TMS project.

·Participated in weekly team meetings and internal initiatives to review outstanding issues and/or to discuss new trends or projects

·Managed and completed complex assignment and related projects

·Performed other related duties as required or requested.

Company

KPMG

Duration

Feb 2015 – Feb 2018

Position

Manager –IT Technical lead/ SAP SD/OTC Architect

Responsibilities

·Worked as a SAP SD/OTC Solution specialist for the SAP excellence team, responsible for leading and deploying SAP engagements.

·Conducted different workshops during the project preparation stage at different locations to understand the existing business process scenarios in order to cash scenarios for the different project requirements, Revenue account determination, Revenue Recognition models etc.

·Responsible for creating AS-IS/TO-BE project specification documents during the project preparation stage.

·Responsible for Several Project phases such as Collecting Business Requirements, Developing Business process Procedures & Design Specifications, Configurations and Project Planning.

·Responsible for designing the initial organization setup based on the project scoping Questionnaires.

·Worked on SAP S/4 Hana SD conversion projects from legacy SAP projects.

·Responsible for creating the functional design documents for all the fit/gap requirements in order processing, Pricing, Delivery, Billing process.

·Managed RICEF projects with the of shore team as per the project phase timelines.

·Provided technical guidance during the Functional spec and Technical spec development phase and conducted various meeting to understand the business requirements.

·Worked on the excise duty conditions setup for the NA and EMEA countries.

·Hands on experience with the integration of the data service providers for the denied party and classifications.

·Worked extensively on pricing procedures and pricing conditions, requirements and formulas for F&A pricing using alternative calculation types etc..

·Responsible for deployments in the customer locations.

Environment : SAP S/4 Hana(1609), Data analytics, Data conversions

Company

AXON Solutions

Duration

Aug 2012 – Dec 2014

Position

Managing Consultant- SAP SD/OTC

Responsibilities

Client: MillerCoors, Milwaukee, WI Jun 2014 - Dec 2014

Role: SAP SD/OTC Managing consultant

·As an SD Order processing managing consultant provided the SAP order to cash project process scenarios for the different Sales order business process scenarios, shipment and Delivery process and the Billing scenarios.

·Responsible for Several Project phases such as Collecting Business Requirements, Developing Business process Procedures & Design Specifications, Configurations and Project Planning.

·Involved in gathering of business user requirements and created Functional requirements for the same.

·Provided technical guidance during the Functional spec and Technical spec development phase and conducted various meeting to understand the business requirements.

·Responsible for the effective use of all master data procedures to ensure that all information systems and services met the company standards and end user requirements.

·Actively involved in different projects to enhance the functionality of the existing 5.0 environments and Configured the SD module with IMG to suit the client’s business requirements.

Client : Marathon Oil and Gas Company Nov 2012 - Apr 2014

Role : Managing consultant- SAP MM/IM/WM

·Responsible for understanding the project plan and managed the RICEF objects as per the project plan base line.

·Conducted and reviewed the project risk plan and take the necessary steps to mitigate and avoid the project risks.

·Worked with the business team to create the SAP security plan for different business processes.

·Facilitated the BRD meetings with the MM/IM/WM teams, coordinated with functional design lead for getting the business solutions, managing project scope until deployment, coordinated with the testing team for different test cycles and deployed the solution for all of their IM plants and warehouses.

·Responsible for Retail store shipping project for all of their retail stores. This is a custom solution for the retail shipping. Since each store was following the separate shipping calendar SAP deliver schedules will not be applicable for shipment. Hence this project will create a new shipment process providing the stores delivery for each district and zone based on calendar date and minimizes shipment processing cost.

·Responsible for converting the functional requirements to technical designs.

·Responsible for designing and implementing the following data conversion objects i.e. Vendor master data, purchase info records, material master data and Source list etc. using ABAP/4 language.

·Mapping and extracting data from the legacy system and loading the data into SAP for Material Master and Bill of Material. This involved data cleansing and conversions before finally uploading the data into SAP.

·Designed many real-time interfaces and reports used daily to confirm production, track shipments, label products (including barcode labels) and several batch interfaces to post goods issue and perform goods movement transactions using ABAP/4.

·Reviewed and approved architecture, design and customization for SAP BW architecture for the following SAP BW Reports

· Month to Month comparisons reports for all refineries providing capital spares, Total inventory and routine inventory and Dollar difference values

·Transaction summary dashboard report for all refineries providing cycle count adjustments, Item issued counts, items direct issued counts, Item receipts and item return counts for all refineries.

·Inventory financial reports providing cycle count accuracy, weights, Total inventory values, capital spares inventory values etc.

·Responsible for creating/validating data loading steps from SAP MM to SAP BW INFOCUBES, ODS objects and Master data info objects.

·Responsible for development and product management of SAP Material Management Services core applications for Material management processes.

·Responsible for application architecture implementing best practices in SAP

·Responsible for management and product development for a new SAP LOB solution in Material and Warehouse processes.

·Responsible for architecting, design and managing the Retail store shipping process for all of their speedway store processes.

·Responsible for Data modeling/Extraction/Reporting for the following Business objects reports ie

a) MM inventory values for the existing warehouses and plants for different

Inventory types, project stocks, cycle count accuracy etc.

b) MM inventory values for the existing warehouses and plants for different

Inventory types, project stocks, cycle count accuracy etc.

c) Inventory transaction analysis for Goods receipts, Goods issues, Direct consumption,

Return to projects and vendors etc. for different warehouses and IM managed Storage

Locations etc.

·Responsible for designing the MM/WM organization elements including plants, Movement types, storage locations, Movement types, Automatic account determination, shipping processes etc.

·Responsible for managing RICEF components in the Functional /Technical design for the MM processes.

Modules : SAP MM/IM/WM, BW

Client : Boeing

Project : SAP SD OTC/LE/WM Architect -SME Sep 2012 - Nov 2012

·Provided subject matter expertise in business processes and SAP configuration associated with OTC processes including quote management, sales order management, pricing, contracts, shipping, billing, credit management, warranties etc.

·Provided SAP Demo and explaining the SAP processes for SAP outbound delivery processing including Delivery processing, Pick pack process using transfer order and packing instruction process etc.

·Involved in understanding the business requirements for the SAP Warehouse management in the business areas inbound shipment, Quality management process, Ware house put away process, kit management process, inventory control checks, outbound delivery process, Consignment shipments etc.

·Designed the organization structure for the existing plants and the warehouse management.

·Participated and/or lead efforts to develop the global SAP functional design, configuration, and implementation template for SAP SD

·Worked with other business and technical teams to identify and support SAP system integration requirements

·Worked with OTC implementation teams to ensure the global SAP design template is properly “localized” to support specific geographic locations

Company

Accenture

Duration

August 2011 – June 2012

Position

Manager(SAP)

Responsibilities

Client : BHP Billiton

Project : Order to Cash(OTC) Rollout

·As an SME provided the SAP order to cash project process scenarios for the different Sales order business process scenarios, shipment and Delivery process and the Billing scenarios.

·Responsible for Several Project phases such as Collecting Business Requirements, Developing Business process Procedures & Design Specifications, Configurations and Project Planning.

·Involved in gathering of business user requirements and created Functional requirements for the same.

·Managed the RICEF development objects for the Order to cash domain.

·Provided technical guidance during the Functional spec and Technical spec development phase and conducted various meeting to understand the business requirements.

·Responsible for the effective use of all master data procedures to ensure that all information systems and services met the company standards and end user requirements.

·Actively involved in different projects to enhance the functionality of the existing 5.0 environments and Configured the SD module with IMG to suit the client’s business requirements.

·Worked extensively on pricing procedures and pricing conditions, requirements and formulas including AFC. Configured SD functionality of variant bill of materials and variant price.

·Configured custom order types, OTC (Order to Cash) scenario related delivery and billing type for a specific material characteristic billing variant configuration and Multi level BOM.

·Created several output types and configured it for automatic proposal.

·Prepared templates for Data Conversion Loads using LSMW for Customer master, pricing conditions, Customer-material info, output conditions etc.

·Involved in the cutover task for the Order to cash objects.

·Involved in the configuration of Material Determination, Account Determination, Route Determination, Contracts, Agreements and Rebates Processing etc.

·Defined the process of extracting, transforming, and loading the data into system, by defining the functional specifications and testing the programs.

Client: EMC

Role: Data Conversion Technical Lead

As a Data Conversion Lead for EMC Propel Release 2 project, involved in the implementation of Data conversion and Master data management activities for the analysis phase. The processes in scope are Order to cash(OTC), Project and Portfolio systems, SAP MRS, Project systems, Procurement, Inventory management, Finance system for the conversion objects. Conducted series of conversion meetings to populate the 360 view for all the conversion objects in all the work streams to populate the conversion scope, source and volume of the conversion objects, risks and assumptions for the conversion objects, ETL process, cleansing and load process etc. Further, I was involved in preparing the following deliverables in the analyze phase i.e

1. Data conversion strategy

2. Data conversion inventory for the propel release 2 project

3. 360 view for the data conversion objects etc.

Company

Hewlett Packard

Duration

August 2009 – August 2011

Position

SAP Specialist(SAP SD/OTC)

Responsibilities

·Responsible for management and development of SAP tax solutions for Different countries. Worked with the SAP Functional lead to understand the existing business requirement, conducted feasibility analysis for modifying the existing tax conditions based on the new tax law from Brazil for the sales and nota fiscal documents, lead the configuration team for modifying new tax condition type, affected pricing procedures etc.

·Responsible for setting up the new invoices ie Billing documents as per the Nota fiscal requirement for the Brazil government. Further Nota fiscal serves as a financial document and against which they make payment.

·Worked with the interface team to setup the inbound and outbound idoc for the Nota fiscal invoices.

·Responsible for setting up the Smart buy purchase orders interface changes for the worldwide implementations. Responsible for setting up the company codes, purchase organizations configurations, Mapping the workflow changes for the PORDCH02, PORDCR01 idocs, Responsible for changing the Idoc segments based on the SAP XI mappings from the smart buy systems, coordinated with QA team during implementations to make sure all test plans are implemented as per the test requirements etc.

·Involved in various business meetings to analyze and document the business requirements related to Order Management, Master data management, Pricing strategies, Billing integration.

·Worked with the interface teams to set up the Orders, Billing, Master data in the central SAP using ALE,EDI,IDOCS and resolve any issues during the integration.

·Responsible for setting up the Online sale orders process from IBM maximo system ( Sale order document setup, pricing conditions,Item category configuration, interface design from Maximo to SAP ECC system etc.).

·Responsible for setting up the customer master in the central SAP system from the distributed SAP servers and non-SAP systems (New account groups creation, Number range setup, master data field setup, customer master interface design etc.)

·Created the functional design and implemented the credit management process for more than 20 company codes. Responsible for assigning the credit control areas, risk category setup, automatic credit control determination, and credit master setup for the payer, setting up the credit checks, credit groups etc. and provided the functional design for the reports in the credit management.

·Configured the payment cards for the payment guarantee procedures, Defined the document types for the Payment guarantee, payment cards setup in the Billing module etc.

·Provided the training/Demos, during the business blue print stage for the business process design and End user training during production preparation phase.

SAP Modules: SAP FI, SD, PM, MM Modules

Company

Client: ALSTOM

Duration

September 2008 – February 2009

Position

SAP SD Solution specialist

Responsibilities

As a Solution specialist in SD module responsible for ongoing SAP SD development and configuration in the Order processing area

·Created AS-IS business process for Tendering, Delivery, order processing, SAP Contracts and Billing, Transportation, billing process for the existing companies in the US locations.

· Responsible for creating customization set up for SD order process by conducting different Customer workshops in the customer locations.

·Responsible for creating the Sales organization setup for their existing US companies.

·Analyzed their pricing need and configured accordingly for their invoice,sale order and quotations by creating the relevant condition types, access sequences and the pricing procedures etc .

·Created the functional design for the intercompany sale order process, plant transfer order, intercompany invoices generation process set up, assigning the delivery plant to the sales organization for invoking the intercompany sale order, configured the intercompany invoices documents, assigning the relevant intercompany sale order to the intercompany invoices, copy control setup for the standard order to intercompany invoice etc.

·Project preparation phase responsible for creating RICEF components.

·Provided demo for the intercompany sale order/invoices creation process.

·Configured the sales quotation document types, customer inquiries documents, new item categories, item category determination procedure setup, schedule line category setup, consignment order process setup, condition types, copy control procedure setup, shipping point determination procedure, route determination etc.

·Worked with their business users to establish necessary security and authorization setup for the different business objects in the SD module.

·Master data setup for the following objects i.e. Business Partners, Pricing, Customer master etc.

·Created user acceptance test scripts for creating end to end process in the Spare parts sale order, repair sale orders and Make to order sale orders etc.

·Provided ongoing training and knowledge transfer to the business users.

·Provided the key users in localized detailed design, process documentation, data cleansing and data migration activities for different objects such as Customer master, material master, pricing conditions, project templates etc.

·Responsible for setting up the integration points between SD and MM, SD and FI, SD and PS, PS and MM, PS and HR systems.

Company

Satyam Computer services

Client: GE Aviation

Duration

May 2007 – August 2008

Position

SAP Management consultant

Responsibilities

·As an SD/Customer service management consultant responsible for mapping the existing order process to SAP

·Designed the following process in SD module i.e. Visit detail process/service notification (CS), sales order creation, creation of Project order from sale order, WBS element creation, creation of service orders thru DP90 Tran (CS), pricing Procedure setup, contract management process for service maintenance orders, creation of invoice/Billing requests (CS), linking the cost pricing type to cost centers Etc.

·Designed the following in the resource related billing i.e. DIP setup, Service sale order document configuration, Service item category configuration, expenditure view setup, coordinated with the COPA team for integrating the cost items, pricing procedure setup for the service sale order and the billing request etc.

·Configured the following in the Order Management

·Sales organization, Distribution channel, sales districts, Account groups, Item proposal, number ranges for item proposal, Service contracts, Billing methods etc.

·Billing doc types, A/C determination procedure, Retro billing etc.

·Partner Functions, Partner Procedure setup, Account Group setup; Order Defining and assigning Account Keys etc.

·Shipping and Transportation: Defines routes, route stages, shipping types, transportation connection points, departure zones to determine the automatic route in the sale orders

·Delivery document type, Delivery item category, Delivery item category determination, shipping point, shipping point determination procedure, Picking, packing, PGI, POD etc.

·Revenue Account Determination, Condition Types, Condition Type Group, Number Ranges, Agreement Types, Condition Tables, Access Sequences, etc.

·Reconfigured 'Rebate' & 'Brokerage' Programs due to change in business process. Analyzed and Configured pricing procedures to align them with business requirements

·Created material determination procedure for contract items to assign a generic item no based on the cost category group maintained in the ztable.

·Created pricing procedure for the service sale orders, pricing requirements, pricing formula, pricing condition types etc.

·Created output determination procedure for the sale orders, invoices etc.

·Modified the SAP pricing procedure for sales documents (sales order, Billing request, quotation, invoices etc) to include the SABRIX tax condition types.

·Created detailed functional specifications for the different business process .

·Coordinate with the offshore resources during functional guidance.

·Responsible for overseeing the Quality procedures related to the project during implementation.

Company

Satyam Computer services

Client: Coca cola

Duration

December 2006 – April 2007

Position

SAP Management consultant

Responsibilities

·Responsible for Analysis of the functional specification provided by the client, Designed the technical specs using ABAP/4 Interactive reports, ALV reports, BAPI, LSMW, BDC etc.

·Responsible for creating the detailed Technical/Functional design and the project implementation in SAP MM module.

·Involved fixation of problems that arise due to a process deficiency that was not configured in the design.

·Coordinated with the offshore resources during the ABAP code development for the functional knowledge guidance.

·Responsible for overseeing the quality procedures related to the project during implementation.

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