Values-based HR, Change Management, Integrated Talent Management

David C. Kraus, SPHR adhsxy@r.postjobfree.com 917-***-****

https://www.linkedin.com/in/davidckraus

HR Leader & Talent Partner

Adept at coaching, influencing without authority, and unifying diverse stakeholders with inclusive Talent programs. Strategic and operational expertise in business transformation supporting global growth. Demonstrated experience providing a full spectrum of HR services, enabling multiple start-ups to become industry leaders. Multi-lingual collaborator with strong project management skills, spanning Consulting, Software R&D, Healthcare Delivery Values-based HR, Change Management, Integrated Talent Management, Strategic Workforce & Succession Planning, Virtual Team Effectiveness, Creative Sourcing, Full-Cycle Technical Recruitment, Metric-Driven Recruitment Strategy, Compensation, Well-Being & Total Rewards Strategy, Diversity, Equity & Inclusion (DEI), Coaching, Team Management, Technology Enablement, Leadership Onboarding & Development, L&D, LMS, HRIS & ATS Optimization, Global Policy, Org Design, Conflict Resolution, Analytics & Reporting, 9-Box, Legal Compliance including CA, NY, OR, WA States WORK HISTORY

Director of Strategy & Special Projects, Human Capital – 2019-20 Optum – World’s largest healthcare delivery organization (by revenue), part of UHG Everett, WA Reporting to Regional VP of Human Capital, in charge of compensation, talent management, workforce planning, HRIS, people analytics and technology enablement. Served as thought partner and strategic leader to Optum’s anchor WA State care delivery organization and independent physicians association. Applied change frameworks and talent tools to improve a wide range of programs and increase engagement, servicing 3,000 employees.

• Facilitated executive-level talent and succession planning. Aligned Region with Optum-UHG talent processes.

• Empowered HRIS & Compensation team with visibility, continuous feedback, and coaching for development.

• Continually improved analytics functions, driving insight while maintaining a unified metric capability across Primary Care, Medical Specialty, and Operations. Led Tableau adoption. Trained executive teams.

• Led development of compensation philosophy, strategy, and standards of work. Executed a ~$9.5M market intervention, driving internal equity, market competitiveness and regional compensation strategy alignment.

• Led creation of healthcare delivery workforce planning protocol to align staffing targets to shifting clinic needs including differential staffing required to service value-based (delegated) business growth.

• Built rich narratives with data and stakeholder input to impact our approach to COVID workforce redeployment, diversity, safety, social recruitment, hiring practices, virtual protocol, and channel communications. Head of HR, North America – 2016-18

Mobica – Leading European mobile and embedded software R&D and service delivery firm Bellevue, WA Initiated and directed development of an integrated talent management program and Talent Center of Excellence encompassing recruitment, performance management, L&D, workforce and succession planning, leadership development and mobility across 18 offices in 4 countries. Rebuilt operational and strategic HR functions.

• Managed multi-disciplinary teams across US, Mexico, and Poland, driving operational excellence and enabling the organization to hire and develop talent at scale.

• Led HR and multi-disciplinary leadership teams to develop behavioral and competency models, providing foundation for global talent program. Co-developed tools, protocols, and training, ensuring integration of talent models throughout the employee life cycle.

• Analyzed organizational needs. Successfully made business case to address performance gaps with Udemy LMS and learner-centric design solutions. Led adoption of LMS and learning pathways aligned to org needs.

• Directed recruitment strategy and programs across North America. Coached global sourcing and recruitment teams. Led by example, recruiting VP-level Software Engineering, QA, Delivery and Sales leadership.

• Empowered HR teams to coach management on balancing team creativity with discipline, enabling a culture of continual improvement and realizing our core value of innovation.

• Developed scalable L&D programs and communities for leaders, managers, and individual contributors across geographies and departments, enabling shared understanding and dynamic development of global standards.

• Developed leadership development program content including: Objectives & Key Results (OKRs), Coaching, Feedback, Implicit Bias Training (IBT), Conflict Competency, and Inter-Cultural Communications.

• Evangelized agile development methodologies, enabling success in the American software services market.

• Aligned global compensation programs; led discussions on banding, leveling, and communications. David C. Kraus, SPHR page 2

Principal Consultant, Integrated Talent Management – 2009-16 HR DevOps – Organizational enablement and HR development services firm New York, NY Established foundational HR, Recruitment, Total Rewards, and Talent Management functions for fast-growing technology firms, enabling proper resource density, scaling, and engagement. Built multi-tiered talent models to achieve organizational learning, recruitment, engagement, and retention objectives. Coached leadership teams to identify, support and sustain vital behaviors using talent tools and change frameworks. Clients included:

Shapeways - World’s largest 3D printing service

High 5 Games - World’s largest independent provider of casino gaming software Nimbo Technologies - Enterprise cloud leader and Microsoft Partner of the Year (2013), acquired by Equinix Manager, HR & Talent Acquisition – 2011-13

Enstoa – Business Intelligence (BI) consulting firm dedicated to large CapEx program management New York, NY 20th employee. Established and led HR, Talent, Total Rewards, and L&D functions during global growth and transformation period. Developed and directed an active talent management program globally.

• Recruited top talent enabling industry leadership and expansion across four continents. Scaled to 110 employees.

• Architected an agile organizational structure to develop, promote, and motivate talent with line of sight into clear and flexible career paths, while maintaining horizontal organizational structure.

• Built and cultivated a culture of ongoing feedback and recognition; retired formal performance reviews.

• Partnered with leadership to identify and prioritize key behaviors, talents, and competencies needed to thrive.

• Developed talent models to guide hiring, L&D, performance evaluation, succession planning and promotion. Primary Care-taker – Full-time dad - 2009-11 Brooklyn, NY Raised new-born daughter from 0 to 18 months. Full time dad and part time HR student and consultant. Human Resources Manager - 2006-09

Control Group (Acquired by Alphabet) – Multi-disciplinary technology and digital services firm New York, NY Built and led full-spectrum HR operations indexed on talent and recruitment, enabling company’s hyper-growth and expansion. Scaled from 30 to 150 employees. Descaled from 150 to 75 employees during financial crisis.

• Led the development of an integrated talent management program focused on leadership development and effective people management, landing us on Crain’s 2007 Best Places to Work list.

• Introduced HR and Total Rewards functions, policies, and processes to support growth.

• Sourced, recruited, onboarded, and built Software Development, Digital Media, UX Design, and Enterprise Technology teams from the ground up.

Technical Recruiter - Solomon Page (NYC, 2005-06)

Technical Recruiter - Sapphire Technologies (NYC, 2004-05) HR Consultant - Sitecore (San Francisco, 2001-03)

HR Manager - Export Access (San Diego, 1999-2001)

Graduate Intern - U.S. Department of State (American Embassy, Laos, summer of 1999) International Sales Manager – g/matter.com (San Francisco, 1996-98) Bank Teller - Great Western – (San Francisco, 1995) FORMAL EDUCATION

University of California, San Diego School of Global Policy and Strategy Master of Arts, International Affairs and Global Organizational Development (2001) University of California, Santa Cruz

Bachelor of Arts, Politics, Minor, Southeast Asian Studies (1994) Chiang Mai University, Thailand

Year abroad - Southeast Asian Studies (1992-93)

HR CERTIFICATION

Senior Professional in Human Resources (SPHR) – HR Certification Institute (2010 – present) LANGUAGES

Proficient Spanish and Thai

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