Tim Dereg

Redmond, WA *****

Home: 425-***-****

Cell: 425-***-****

Email: adhsj8@r.postjobfree.com

Summary

I have decades of experience in diverse fields such as health care, aircraft testing systems, and the cellular phone industry. I have written and formatted countless User Manuals, Service/Maintenance Manuals, and Calibration/Troubleshooting manuals, for both internal and external customers. I can create instructional documentation starting with a blank sheet of paper and design a complete manual. I am equally capable of rewording confusing sentence structure and clarifying instructional documentation, which is the type of work I find most rewarding.

Job Skills

Microsoft Office Suites 2010 and 2013

Microsoft SharePoint (as user and as administrator)

Microsoft Teams

Adobe FrameMaker 2019

Screen capture/editing applications

Video editing software, principally Pinnacle Studio and, most recently, Corel Video Studio

Familiar with Microsoft Technical Publications (MSTP) style guide and Boeing Style Guide

Employment History

Technical Writer at GE Healthcare, Issaquah (April 2018 – October 2020)

Reword and reformat instructional and procedural content drafted by Senior Field Service Engineers for use by less experienced Field Engineers in performing field repairs and upgrades on laser-based microscopy.

I specialize in rewording and reformatting instructional content to clarify meaning and intent. For the last several months have been involved in major logo debranding project that rewrites, updates, and clarifies procedural instructional documentation and changes company name and logos in preparation for impending company buy-out.

Boeing Autonomous Flight development group, Everett (May 2017 – Dec 2018)

Documented network systems diagrams for controlling steering, brakes, throttle, and other controls needed to develop a pilotless aircraft.

Created and updated network diagrams of signal flows and data processing from a range of sensors and cameras collected during aircraft taxiing maneuvers.

Kept current inventory of all equipment ordered for upgrades / improvements in performance.

Created/updated servo diagrams of electrical and pneumatic functions used to steer and brake an autonomous vehicle to accurately follow a predetermined route.

Wrote marketing handouts for executive demonstrations that introduced the concept of pilotless commercial flights and the challenges of a forecasted world-wide shortage of pilots.

Technical Writer at Boeing Commercial Airplane, Everett, WA (June 2010 – May 2017).

Wrote instructional documentation for hardware operation/maintenance/calibration procedures to be performed on 767/777 pneumatic, electrical, and hydraulic test equipment during final production.

Maintained version control of Linux-based software that controlled electrical, pneumatic and hydraulic test equipment used to verify functionality and integrity of production airplane parts and subsystems.

Documented version control of Linux software that operated simulation test equipment for 767/777 subsystems (e.g., flight controls, engine simulation, etc.) to ensure software versioning was fully documented, controlled, and certified for FAA audits.

Created graphics from a wide range of sources and used bitmap editing tools to fine-tune as needed.

Proactively took on responsibility for managing Bid/Purchase specification numbers and property tags for new or depreciating equipment.

2008 – 2010 Series of short-term writer/editor positions

Microsoft (2008 – 2010) Series of contract writer/editor positions at Microsoft through a variety of job shops (Idea Entity, Matrix Resources). Wrote several manuals on Microsoft’s then-new Surface project.

MineCode (2008) Developed fresh marketing content for Minecode’s redesigned website to reflect advantages of Minecode’s buyout of SaltMine.

Nov 2006 – August 2008 Technical Writer at Metawave Communications, Redmond, WA, a manufacturer of analog and digital cellular phone base station equipment.

Worked with Field Service and Engineering departments in creating hardware manuals for installing Metawave equipment at existing cell sites and verifying correct cabling. Worked with RF engineers in creating optimization manual.

Worked with software engineers and technicians to create user guides for software programs that calibrated signal gains and losses through cell site equipment.

Sept 1998 – Nov 2006 Technical Writer/Videographer/Website Content Developer at AT&T Wireless/Cingular Wireless Data Center

Tracked effectiveness of software patches/updates to customer-facing touchtone menus by extracting data from trouble-ticket database and converting it into Excel graphs and bar charts for weekly management meetings.

Wrote, formatted, and updated sustainment documentation for internal and vendor-facing applications involved in processing customer billing.

Documented business flow in Visio process flow diagrams, Excel spreadsheets and Word templates.

Created online training website on Software Development Life Cycle (SDLC), wrote content and provided links to documentation templates to deliver a working prototype website.

Redesigned internal Purchasing website creating mock-ups of new web pages.

Performed customer research on redesigning Architecture and Engineering (A&E) website and delivered a software requirements document that redefined the business process of matching the customer’s needs with the appropriate group within A&E.

Videotaped vendor presentations and training classes on new software going into production environment. Edited video into chapters and linked segments to training documentation. Added titles and formatted video for streaming video or burning to CD-ROMs and added to company library.

Educational Background:

2003 M.S., University of Washington, in Human-Centered Computer Interface Design and Engineering

1985 B.S., University of Washington. In Technical Communications with additional classes in journalism, photography script writing, and video production

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