Housekeeping Front Office

CURRICULUM VITAE

Gamit Devshing

E-mail: ********@*****.***

Mobile: +965********

Skype id: dgamit79

CAREER OBJECTIVE:

•Seeking a position as Housekeeping Supervisor in an organization where I can utilize my experience and training knowledge, in additional to my hospitality dynamic skill to provide the customer of the highest-level service to guest.

KEY QUALIFICATIONS:

•Over 8 years of experience in Housekeeping Department.

•Over 4 years of experience as a Housekeeping Supervisor.

•Available to work a flexible schedule.

•Willing to “pitch-in” and help personal with their job duties.

RELEVANT EXPERIENCE:

•PRESENTLY WORKING Millennium hotel & convention center Kuwait as a Housekeeping Supervisor from 16th Jan 2019 to still.

•The Deltin hotel daman as a Housekeeping Team Leader from 29th march 2017 to 8th Jan 2019.

•Royal Orchid BY Regenta Hotel Ahmadabad as a Housekeeping Room Attendant from 12th march 2015 to 1st march 2017.

•TAJ GATEWAY HOTEL SURAT as a Tr. Housekeeping room attendant from 15th Jun 2013 to 30th Dec 2014.

Duties and Responsibilities: Housekeeping supervisor

Conduct briefing on time and ensure key procedures are maintained.

Allot extra work to floor and public area attendants.

Coordinate closely with front office for arrival rooms, late departures, and VIP guest.

Guest complaints & comments to be discuss in the briefing & follow up to be done.

Release rooms as per priority to ensure that guests are not kept waiting for rooms.

Ensure that rooms are made defect free and released as per the standards.

Monitors quality of rooms by conducting and documenting inspections of cleaned rooms

Listen to employee grievances and bring them to the attention of the EHK.

Given feedback of the of the performance of the staff to the AHK.

Ensure that Occupancy is physically checked and counter check the discrepancy.

Meet guests on the floor to check and ensure on their comfort and special requirements.

Report guest feedback and complaints to the EHK.

Report and Follow-up on maintenance jobs and job orders in guest rooms and counter checks the quality of completion.

Ensure that staff Follows the procedures and standards in work and conducts training for compliance.

Coordinate with the desk frequently for the status of rooms and informs the room attendants regarding the checkout rooms.

Ensure that staff follows procedures of lost and found and handling lost and found items.

Ensure the service standard regarding cleanliness, amenities, and maintenance in rooms and maintain the public area.

Check properly attendant checklist at the end of the shift to ensure all rooms are covered and check rooms like DND, SR, and SL etc.

Ensure that all guest laundry is delivery and pick up on time as per the standard.

Handling of difficult situation in housekeeping.

Making report like attendance sheet, Extra work schedule sheets, housekeeping log book, key register, missing items register, lost and found etc.

Taking inventory of minibar, Housekeeping equipment’s SOE and LOE items.

Handling monthly and weekly activates repots submitting to AHK/EHK.

Maintaining of public area & floors, carpets, floorings and upholstery, furniture etc.

Train new hires in housekeeping SOP.

ACHIVMENTS:

Successfully completed the course of Housekeeping Professional in Lobster Ink.

Bed making computation certificate in Housekeeping Department from Horaca Hospitality Kuwait.

Promotion letter of Team Leader in housekeeping department from delta corp ltd Daman &diu. from 29th june 2017.

Appreciation Certificate in Housekeeping department from Deltin Hotel (delta crop) Daman on trip adviser more than 12 times

Bed making computation certificate in Housekeeping department from Deltin hotel Daman.

Annual Grooming certificate in Housekeeping department from deltin hotel Daman.

Appreciation Certificate in Housekeeping department from Royal orchid by regenta hotel on trip adviser more than 15 times

Month of the grooming and hardworking certificate in Housekeeping department from Royal Orchid by Regenta hotel from Ahmadabad. more than 12 times.

HOBBIES:

Travelling

Reading

Playing Cricket, Table tennis and football.

EDUCATION QUALIFICATIONS:

EXAMINATION

BOARD\UNIVERSITY

YEAR OF PASSING

PERCENTAGE

S.S.C

GSEB

2011

55%

H.S.C

GHSEB

2013

45%

H.M

Dr. Reddy Foundation

2013

pass

B.C.A

BAOUUNIVERSITY

2017

65.64%

Course Name Computer skill:

•Hospitality management Three Month Dr. Reddy foundation from Vyara Surat.

•Computer of concept course three-month form unique data base from Vyara Surat.

•Micro Opera, IDS Next, MS office, Microsoft Excel, Word, Power Point.

•Tally ERP9 Tannuj technology computer course from Ahmedabad.

Personal information:

•Marital status: unmarried.

•Nationality: Indian.

•Religion: Roman Catholic.

•Language proficiency: English, Hindi & Gujarati.

•DOB: September 8th, 1993.

•Hieght:5.2”

•Wieght:60

Passport details:

•Passport no: R8403529

•Date of Issue: 22-2-2018

•Date of Expiry: 21-2-2028

Personal Traits:

•Work quick understanding and learning new challenges in the area of operation.

•Flexible and working approach.

•Good organization skills along with the ability to prioritize work and meet deadlines.

•Honestly and adjustable to the need my major strength

•Strong ability to work under pressure.

Declaration:

I here declare that the above particulars are true and correct to the best of my knowledge.

Gamit Devshing

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