Kinda Haddad

Early Frost Cir, Orlando, FL ***** • adhshf@r.postjobfree.com • 407-***-**** • LinkedIn URL

Administrative Coordinator

Analytical and results-driven professional with extensive experience designing strategies to streamline operations, assuring the realization of defined goals.

Proven track record of resolving administrative issues by analyzing information, determining and executing solutions while streamlining tasks through staff collaboration. Demonstrated success in maintaining work consistency by documenting and proposing requisite actions to upper management, assessing irregularities and discrepancies. Aptitude for orchestrating and leveraging administrative systems/procedures to execute vital support functions. Articulate communicator, skilled at monitoring office expenditures and overseeing all office contracts, maintaining files and records with effective filing systems.

Aided public, co-curricular presentations, panels, conferences, and symposia regarding Saudi Arabia, India, US-Saudi-India relations, and relevant U.S-Arab world issues.

Professional Experience

University of Central Florida, Orlando, FL • 2015 to 2020

Coordinator, University Relations / Public Affairs (2017-2020)

Steered research compilation for special projects and grants, assessing critical issues for various program development and planning. Operated as the key point of contact with congressional, senators, governors, and congressmen. Steered and determined efforts to formulate and execute strategic initiatives and programs to ensure safety. Guaranteed traveler safety and comfort, optimizing needs and accomplishing all financial goals.

Ensured coordination with other NGOs and developed vigorous relationships/connections with candidates’ colleagues and university personnel, steering the recruitment and supervision of 20 interns every year.

Coordinator, Graduate Academic Advising (2016 - 2017)

Resolved issues effectively to maximize overall academic standings, acquiring the ability to understand secondary and post-secondary requirements. Determined social/emotional issues and established a plan to address problems, facilitating students with development and accomplishment of set objectives. Supported students by delivering appropriate advice and identifying student challenges during graduate school. Collaborated with other organizational units to steer the admission process and graduation requests, proposing effectual solutions regarding academic problems. Assessed students’ semester grades to determine probation/suspension in coherence with university regulations while reviewing students’ files and realizing graduation completion requirements.

Guaranteed in-depth transcript revision to ensure admission eligibility for specific program encompassing transfer credits evaluation and applicability of academic credit to program requirements.

Immigration Coordinator (2015 - 2016)

Operated as an Assistant Responsible Officer for the J-1 program with 15+ years of experience in the immigration field. Spearheaded the naturalization classes and regulated tests in compliance with the department of state, obtaining enhanced knowledge of Student Exchange Visitor Information (SEVIS). Delivered advice to clients about US migration regarding visa, work permit requirements, green cards, and various legal issues. Coordinated complex conversations with students and scholars regarding immigration concerns, limitations funding, and global security challenges.

Received appreciations from various departments throughout the whole campus for process improvements and customer-focused services, achieving a seamless flow of operations.

Kaplan University, Orlando, FL • 2014 to 2015

Admissions & Recruitment Specialist

Organized faculty interviews with applicants and maintained results electronically and in paper files, managing assertation of all received documents from applicants and recommenders. Operated CRM database to streamline the admissions documentation functions and maximize efficiency. Delivered superior support to students including financial aid, scholarship, degree selection, and career path. Ensured collaboration with students through email, social media, phone, and face to face meetings. Developed robust relationships with prospective students to maximize the number of qualified applicants by engaging inquirers in meaningful conversations to gauge requirements, interests, and qualifications for specific programs. Guaranteed close collaboration with the admissions team, facilitating requirement goals.

Coordinated with numerous educational/governmental agencies and other groups to facilitate Kaplan’s enrollment goals and objective consistency in adherence to the highest ethical standards.

Wyndham Resorts, Orlando, FL • 2010 to 2014

Team Lead – OPC – In-House Marketing

Cooperated in cross-functional team meetings and coordinated with key support groups to address issues. Spearheaded numerous functions pertaining to developing strategies while negotiating prices, terms, and quality requirements with domestic, regional, and international suppliers for airlines, hotels/lodging strategies. Delivered superior customer services by coordinating with every clientele level.

Facilitated customers by matching with optimal products and services to attain specific needs, receiving exemplary feedback from customers.

Additional Experience

American School of Dubai • Government Liaison

Arab-American Chaldean Council • Program Coordinator

Intraco Corporation • Manager Processing

Henry Ford Community College • Registrar/Financial Aid

ACCESS • Program Coordinator

Education & Professional Development

University of Phoenix, Livonia, Michigan • Master in Global Business Administration

University of Phoenix, Livonia, Michigan • Bachelor’s in Business Administration

Technical Proficiencies

MS Office• Focus • ACS • Mainframe • CRS • Tips • Epiphany • SEVIS • PeopleSoft• PINNACLE

Awards & Certifications

KCISSS Aware of Excellence

Languages

English • Arabic

CORE COMPETENCIES

Strategy Development

Financial Planning

Operations Oversight

Project Management

Process Improvement

Documentation & Analysis

Customer Support

Team Coordination

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