TANIA

MAGANA

**** ********* **. #***

San Pablo, CA 94806

619-***-****,

adhsh5@r.postjobfree.com

PROFESSIONAL SUMMARY

Dependable Community Director with over 12 years of conventional and affordable experience ensuring profitability and developing strong tenant relationship. Detailed oriented with excellent customer service, strong interpersonal and communication skills, both written and oral. Fluent in English and Spanish and able to translate, read and write. Proven ability to save cost and grow revenue through analytical thinking and financial management. Strong work ethic and dedicated to fulfilling responsibilities. EXPERIENCE

WINN Companies

Multi-Site Community Director II

San Pablo, CA

Dec 2018 - Present

Manage team of five.

Engaged in property management operations.

Ensure long-term profitability.

Hire, recruit and develop staff with the goal of ensuring excellent customer service.

Maintain property by investigating and resolving tenant complaints; enforcing tenancy rules.

Maintains building systems by contracting for maintenance services and repairs.

Enforces occupancy policies and procedures by confronting violators.

Knowledge of tax credit.

Carried out evictions in accordance to the law

Completed background and credit checks for tenant screening

Mentor and train management team in budgeting, staffing, hiring, work management, sales and service

Proven record in high occupancy rate

Proven record in low property delinquencies.

Full knowledge of all current fair housing laws.

Perform walk-out inspection and maintained detailed records at the end of tenants residency AMC Property Management

Multi-Site Community Director

San Jose, Ca/Antelope, CA

Jan 2013-Dec 2018

Manage property maintenance and office staff.

Contracts with residents by lease renewal, collecting security deposits and rent.

Resolve residential conflict resolution.

Maintain property budget.

Prepare property invoices for accountant.

Oversaw training of new hires in the office.

Enforced occupancy policies and procedures by confronting violators.

Carried out evictions and lease terminations in accordance to the law.

Completed background and credit screenings for all prospective residents

Created and posted resident notices in conspicuous and obvious place for residents

Maintained property financial records and resident files MG Property Management

Assistant Community Director

Vista, CA

Dec 2010 - Dec 2012

Career Strategies

Leasing Consultant

San Diego, CA

Feb 2008 – Nov 2010

Skills and Training

Completion certificate - Tax Credit Certified, Crime Free Multi Housing Program.

Proficient - All Microsoft programs, Credit Access. Rent Roll, Tax Credit

(MHP), HOME, HUD, BOND, ICO, Yardi, AIM, MRI, and Real Page.

Contact this candidate