Logistics Manager, Supply Chain Manager

Highly analytical, dedicated, and results-driven professional with hands-on experience in all aspects of logistics and supply chain operations with focus on trade analysis, importing, and exporting.

Areas of Expertise

Account Management

Data Analysis and Reporting

Demand Planning

Shipping Coordination

Inventory Control

Strategic Planning

Contract and Price Negotiation

Regulatory Compliance

Customer Service

Conflict Resolution

Professional Experience

CONFIDENTIAL, New York, NY, USA

Trade Analyst, Import Traffic Department Dec 2018–Present

Actively participate in bid season to secure business from competitors by negotiating service contracts and rate agreements with all big companies, such as Burlington, Ross Stores, Bed Bath & Beyond, Best Buy, McDonald’s, AGCO, and 3M.

Support process efficiencies by providing outputs with regard to current corporate practices and metrics.

Coordinate offering rates for customers, current market, economic news, and trade development with headquarters in Geneva, while creating daily, weekly, monthly, and quarterly reports.

Maintain regular communication with customers from quoting steam ship line rates to checking their feedback on rates and services.

Provide hands-on assistance to customers with operations problems, such as lack of equipment and chassis, delays, as well as customs and booking issues.

Proactively carry out market studies, reports preparation, and profit margins monitoring to attract and acquire customers.

Career Highlights:

Made major contribution in increasing of company participation on the following:

−Europe to the USA trade from 1.2% to 3 % by securing 2175 twenty-foot equivalent units (TEUs); and

−Cross border trade (US Midwest cargo coming in through Canadian ports) from 2.3% to 5 % by obtaining 200 TEUs.

Maintained positive relationship with seven new accounts throughout 2019 and 2020 through service contract negotiation.

Played a pivotal role in attaining million dollars in total revenue of the new accounts and spot cargo.

Business Facilitating, New York, NY, USA

Import Operation Specialist Mar 2017–Nov 2018

Efficiently managed client’s shipments from quoting stages to the delivery, including bookings, customs clearance, delivery rate, trucking, and air and ocean freight.

Held responsibility for the shipping coordination, process improvements implementation, relationship building with carriers, and import documentation.

Completed the preparation of all required documents for international shipments and scheduling of distribution services to meet customers’ requirements.

Ensured transmission of trade goods, commodities, and products by serving as liaison between providers.

Led the coordination of the status and location of freight with customers while entering import charges and cut invoices on a daily basis.

Applied strategic scheduling for effective import bookings and delivery deadlines management to reduce late deliveries.

Career Highlight:

Steered efforts in saving time up to 30% in submitting shipping instructions through the development of standard operating procedure (SOP).

Foragers City Table, New York, NY, USA

Server Nov 2015–Mar 2017

Promptly dealt with customer complaints and concerns to attain outstanding customer satisfaction.

Mediterranean Shipping Company S.A. (MSC Slovakia), Bratislava, Slovakia

Sales Representative Mar 2015–Oct 2015

Conducted efficient negotiation on price terms to maintain high level of customer service.

Worked collaboratively with Operations and Customer Service departments to fulfill daily tasks and/or to achieve performance metrics.

DACHSER Group SE & Co. KG, Bratislava, Slovakia

Inside Sales Representative Mar 2013–Feb 2015

Thoroughly reviewed shipping manifests to improve compliance with local and international regulations.

Significantly grew the demand of price requests by 20% through the creation of PowerPoint presentations related to current services for clients on monthly basis.

Monitored paperwork associated with import/export accounts that reduced error and maintained the integrity of the documents that eliminated any discrepancies.

Education

Master of Arts in Political Science, Oct 2012

Saints Cyril and Methodius University Trnava, Slovakia

Professional Development

A Strategic Playbook for Becoming a Principled and Persuasive Negotiator, May 2020 – Yale University

Additional Skills

Technical Acumen: Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and Power BI

Languages: English, Slovak, and Czech

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