Front Desk Reception

Kendal Noe

***** ****** ****

S. Prince George, VA, 23805

Cell: 703-***-****

Email: *********@*****.***

OBJECTIVE: Seeking a position where I can maximize my 6+ years of management, quality assurance, purchasing, and budgeting experience.

SKILLS:

-Computer use/operation

-Microsoft Office Suite (Word, Excel)

-Proficient in Zoom, Teams, and Web Ex

-Use of multiple line phone service

-Time Management

-Logical Thinking

-Data Entry

-Independently and rapidly learns new database and computer systems

-Able to create & modified Standard Operating Procedures

STRENGTHS:

-Proactive in addressing problem areas by proposing solutions

-Cooperative focus to promote a cohesive team

-Receptive to redirection and accustomed to varying management styles

-Self-starter requiring minimal oversight

-Excellent time management with concurrent deadlines

-Advocating and prioritizing patients’ privacy and safety

PROFESSIONAL EXPERIENCE:

05/2018-Present Regional Contact Lens Manager

Associates in Eyecare, Ashburn, Virginia

- Monitored the pricing of medical inventory

- Oversaw purchases and payments

- Negotiated long term purchasing contracts with vendors

- Travelled to Expos

- Created & Modified Standard Operating Procedures

- Regularly met with vendor representatives to review operations of offices

01/2014-Present Contact Lens Technician & Front Desk Reception

Associates in Eyecare, Stone Ridge, Virginia

- Pretesting patients on multiple instruments

- Prepping doctors exams rooms

- Importing patient records

- Scheduling & confirming appointments

- Inputting patient demographic information

- Cleaning and organizing office

- Communicate with physicians on patient treatment and care

- Training new hires

- Answering multiline phone calls

- Processing sales transactions

- Training patients on proper care and procedures for contact lenses

- Pulling vision insurance plans

09/2011-09/2013 Book Seller

Barnes and Noble, Manassas, Virginia

-Deliver exceptional customer service that ensures sales and high levels of customer satisfaction

-Greet and establish rapport with customers, proactively engaging them in conversations about our products, services and promotions to determine their needs and recommend the right products.

-Ensure all customer transactions are processed accurately and in a timely manner.

-Share knowledge and enthusiasm about all our products, services, and promotions, providing a personalized experience to multiple customers at the same time.

-Respond to customer’s concerns and questions.

-Communicate specific product needs to managers to ensure the store is stocked appropriately with in-demand titles and customer requests.

-Recover the selling floor during each shift by, gathering and restocking items, straightening bookcases, maintaining tables in the Café, maintaining restroom cleanliness, and performing other store housekeeping tasks.

-Support and promote business development sales and in-store events

-Adhere to all inventory and loss prevention standards.

-Help orient and train new booksellers, ensuring a smooth acclimation to the store.

09/2009-05/2011 Student Assistant

Northern Virginia Community College

-Worked alongside professor to assist them in daily task revolving around class

Tasks included but not limited to

-Prepping biology labs

-Grading of assignments

-Lesson planning

-Proof reading lectures

-Organization of research files

-Compilation of data

EDUCATION:

09/2017-05/2018 Northern Virginia Community College, Springfield, VA.

Certification classes in Phlebotomy

09/2009-05/2014 Northern Virginia Community College, Manassas, VA.

Associates of Arts, focus on Nursing

09/2005-05/2009 Brentsville District High School, Nokesville, VA

Advanced Diploma

LINKS:

https://www.linkedin.com/in/kendal-noe-5b9939191/

References are available upon request.

Contact this candidate