Employee Relations Manager

Theresa Lynne Jones

M: 757-***-**** E: ************@*****.***

Career-Motivated, results driven, and technically skilled Accounting Professional known for great team building, employee advancement, analysis, process improvement and collaboration. Career spans 17 years of experience in retail, manufacturing, distribution, legal, engineering, medical, and financial industries.

Led the pilot and training of business users processes for Concur Travel and Expense, Payments Processing, automation output for 1099s, 1042s, and T2200s, Digital Workflow and approvals for AP and AR, employee on-boarding, Statement Reconciliation, and Unclaimed Property Reporting automation.

Present a skill set that combines leadership with accounting experience. Specifically interested in working in these areas of expertise to deliver value as a manager within a manufacturing, retail, or medical field.

PROFESSIONAL EXPERIENCE

DISCOVER FINANCIAL SERVICES [Finance] – RIVERWOODS, IL

Accounts Payable Compliance Manager 06/2017 to 10/2020

Manage a team, daily activities regulatory compliance, expense report auditing, vendor master, and department reporting. Promote a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and practices, and timely completion of compliance/risk management related activities. Act liaison with the A/P Invoice Operations team and Corporate Purchasing team to ensure synergies within the Procure-to-Pay Department. Collaborate with auditors confirming compliance with SOX and other regulatory standards. Develop, implement, and maintain systems, procedures and policies, including accounts payable functions to ensure adherence to company guidelines. Ensure stated controls are up-to-date and being performed as written; keeping the Accounts Payable Department compliant with regulation and policies and has an adequate control environment. Ensure compliance regarding state and federal requirements, guidelines, and laws in accounts payable. Exercise independent discretion and judgment regarding significant matters and operating within company guidelines to achieve assigned objectives. Assist in monitoring, testing and reporting of the Accounts Payable controls.

THE MOSIAC COMPANY [Fertilizer] TAMPA, FLORIDA

Accounts Payable Supervisor 10/2014 to 06/2017

Manage a staff of 16 employees for Global Shared Service Center Corporate Card Administration, Concur Travel and Expense Administration, Payments Processing, Debt Recovery, Unclaimed Property, and Accounts Payable Vendor Inquiry, and 1099 and 1042 reporting. Collaboratively work with Customer Service Department, streamlining customer rebate program.

BSI GROUP AMERICA INC [industry standards] - RESTON, VA

Accounts Payable Supervisor 07/2012 to 8/2014

Manage a staff of 2 employees for Global Shared Service Center responsible for Concur Travel and Expense Administration, Accounts Payable, and 1099 and T2200 reports. Oversaw daily and month end Accounts Payable processes for US and Canada. Reviewed and approved AP payment release. Reconciled employee benefits, posted monthly accruals, provided analysis of monthly expenses, and filed monthly sales tax. Project managed US and Canada entities migration to Concur. Project managed the on-boarding and migration of acquired businesses to BSI’s ERP system and other business platforms. Collaboratively worked with Accounts Receivables and Customer Service monthly to clear outstanding cash and reconcile Accounts Receivable postings.

DIGNITY HEALTH [Chain of 42 Medical Facilities located in CA, AZ, and NV] – PHOENIX, AZ

Accounts Payable Processor 03/2009 to 07/2012

Managed daily A/P processes within Shared Service Center. Reconciled Sales and Used Tax posted by Accounts Payable Department.

Shea Utility Services Company [Utility]– SCOTTSDALE, AZ

Staff Accountant 07/2008 to 12/2008

Managed daily A/P processes, managed vendor/supplier relations and employee relations as the AP Staff Accountant and HR Associate for utility, engineering, charter plane, golf course and various other companies. Processed employee on-boarding, orientation, and payroll processing. Maintained adherence to corporate, accounting and GAAP standards; addressed escalated issues from employees and vendors regarding accounts payable and human resources; and ensured accurate and compliant A/P files and records in accordance with company policies and government regulations. Assisted with periodic audits with Arizona Corporate Commission.

ACHIEVEMENTS & HIGHLIGHTS

Implement Global ERP systems.

Created and implemented an in-house debt recovery tool and process; recovering on average $3 Million per month

Captured 99% of all monthly discounts through the restructuring of Purchase Order receiving/payment processing

Reduced Travel spend by 60% through promotion of virtual meeting and negotiation of air, hotel, and ground travel rates.

Project Managed Global Implementation of electronic Anti Bribery process and workflow (repurpose of Concur Travel Request- Recognized by Concur for Innovation at Concur Fusion 2020).

Implement RPA for monthly reports for various business needs including financial reporting; reducing report building time by 36 hours while decreasing manual manipulation and increasing accuracy.

Implement Artificial Intelligence tool, Appzen, allowing for 100% audit of expense reports.

Created an internal customer centric culture for remote and client facing project collaborations.

SKILLS

·Accounts Payable Processes & Management

·Project Management

·Change Management

·Invoices/Travel and Expense/Payment Processing

·GAAP Standards & Government Regulations

·Vendor Negotiations & Management

·Reporting Data Analysis

·Budget Analysis

·Forecasting

·Compliance Auditing

·Account Reconciliation

·Customer Service

·Journal Entries & General Ledger

·Teambuilding & Staff Supervision

·Records Organization & Management

·Employee Development

TECHNOLOGY SUMMARY

·Microsoft Office Suite, Visio, Microsoft Project, SQL Management Studio, Access

·Quick Books, AS400, SAP, Lawson, Great Plains, Infor Cloud suite Financials

·Crystal Reporting, Tableau, Alteryx, SharePoint, Python

·Image Now, Kofax, Maximo, Ariba, Coupa, DocuSign

·GHX, GSA, Workflow, E-Payments, IDS, Concur, Upexchange, Acuity, LexisNexis, Appzen

·Citrix, Kronos, ADP, Paychecks, Workday

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