Stacey Clark

Taylorsville, NC

adhs9s@r.postjobfree.com

828-***-****

Authorized to work in the US for any employer

Work Experience

Project Manager

Millard Mall Services - Hickory, NC

February 2018 to Present

Management of 10-15 employees. Made and adjust schedule according to budget supply and need. . Hired and fired as needed to maintain adequate coverage of employees. Monitored each employee. Payroll done in outlook every day. Inspections sent to cooperate 10 times weekly to ensure work performed as stated in contract. Daily client check ins to mall management to ensure communication on a daily basis. Worked within a multi decplonary unit. Signed each employee up for benefits when employee became eligible, as well as yearly renewal. Received award for getting renewals done first and adequate. Maintain clean common, food court, 8 restrooms and back hallways on the inside. As well as outside areas of the mall and 3 other adjoining areas of the mall. Kept labor budget down below given hours.

Responsible for maintaining adequate supplies for housekeeping by monthly order according to monthly budget.

Sent and received emails, phone calls and daily scans of required daily documents. Received a personal “Thank you “ from the mall GM for keeping up the great work despite a major cut in our labor time from his company. Was given a gift card with a thank you note attached. Resolved all issues with any customers, cooperate and employees. Troubleshooting problems or machine break downs with appropriate person. Notifications to GM as any issues came up. Drove sweeper truck to adequately clean all parking lot areas to include Valley Hills Mall and surrounding properties. drove T7 floor scrubber, walk behind floor scrubber,pressure washer,carousel,golf cart, and kiavac

Management of recruitment office cleaning contract, housekeeping contract, parking lot cleaning contract. Gained the Carousel and Maintenance contract for Millard Mall Services. Wrote and planed daily activity list for each employee to ensure only the highest level of customer satisfaction. Implemented the action plan and monitoring of written action plan to ensure complete compliance with each contract. Followed up each day with compliance of written plan. Responsible for daily needed supplies for all employees and their safety, as well as OSHA and other regulations.I ordered supplies once a month and monitored as needed. Kept monthly budget down by implementing sign out sheets for each supply. Equipment safety checks weekly on all equipment used by Millard’s employees. Ensured employees safety through monthly safety meetings. Monitoring work performed by each employee on a daily basis to ensure both a safe working condition as well as adherence to each contract. Constantly striving to improve the work place and maintain adequate coverage on any given day. Tried to make coming to work a positive thing. Gave awards for a different number of things. Just to show apperateion/ to say THANK YOU to my TEAM MATES the best I knew. Made TEAMWORK a reality.

Assistant Manager/ran my own business

Bojangles' Restaurants, Inc - Charlotte, NC

February 2012 to May 2017

I was the owner and only operator of the business. I bought Victoria's Secret/Pink items, designer handbags, Nike Air Max shoes, and designer brand jeans to resale from multiple distributors. I added decorations ( from key charms to adding Swarovski crystals)to most items and sold on both online and in store. I did it all from purchasing to bank deposits. I did all work myself, tax records, inventory, money in and out, shipping/receiving.

I had a great small business going multiple returning customers, customers calling wanting items large orders great profit. Unfortunately, I lost all my distribution over a period of time. Searched for others, but no one could keep me in stock of what I needed or they started practicing shady business practices. Once I started losing money I just called it a learning experience. Bojangles I was the assist unit manager. I assisted with inventory ( and management of to include budgeting ordering shrinks, payroll budgets hired and fired and coached staff. Made schedules checked food temps were per policy and state law. Ensured safety ensured customer service, bank deposits, end of shift cash counts, health dept standards were achieved, set goals for the team, followed up with cleanliness in store and outside. Maintenance calls as needed. Took call as needed. Charge Nurse/ Nursing supervisor/staffing coordinator /consumer realtions Valley Nursing and Rehab Center - Taylorsville, NC January 2004 to September 2011

supervised 6 other nurses,18 CNA-1,and 3 CNA-2, responsible for 30 memory impaired residents, 16 tracheotomy (life support) residents,120 nursing home patients,did staffing for all departments ; nursing, dietary,rehab,maintenance,MDS nurses, housekeeping,inventory of all departments. Daily,weekly,monthly and 6 month meetings. Took call,drew blood,collecting specimens, and other Doctor ordered labs. Did rounds with all doctors,changed MD orders as directed by MD. End of the month medical records check.entered new orders and diet and rehab orders on each medicine record monthly. Reviewed each medication administration record onto computer system. Documented on each resident on an antibiotic therapy daily,reviewed and insured that other nurses were documented on same residents as required in computer system as per policy and procedure. Interviewed for positions within the facility. Hired,Fired, consult and disciplined employees as per policy. Trained new nursing employees and monitored each for their first 30 days of employment. Took call in and replaced as soon as possible for the shift of the call ins. Assisted any one on the nursing team as needed. Done CPR per Dr orders or family request. Documented on any CPR done per policy and procedure. Notified family members on any change of care ordered and documented response on that residents medical record in the computer system. Ordered new medications and refills on each resident from pharmacy on site. Picked up any medication not available from our in house pharmacy. Gave each medicine to the residents nurse to add to the rest of that residents medication on their cart. Verified each new narcotic with both the pharmacist and the hall nurse of that resident. verified the order for the narcotic; name of drug,mg of drug,reason for the drug and how often to administer drug. As well,verified order on the current medical record both on computer and paper copy from MD.End of shift back up narcotic count for all residents in building with oncoming shift charge nurse as well with going off duty nurse.

Charge Nurse / Nursing supervisor/staffing coordinator Camelot Manor - Granite Falls, NC

February 2000 to January 2006

Please see Valley Nursing and Rehab description,as they are the same. Valley Nursing Center has more staff and residents to care for. I had to find staff for the following positions 18 Licensed Nurses

42 CNAS

6 CNAS ll

3 ResiportoryTheripist

4 Rehabilitation staff, but just day shift for them 1 CNA for early morning blood draws per MD Orders

2 Restorative CNAS for day shift only Monday through Saturday only The above staff was a requirement. If unable to obtain these positions I was responsible for doing that position until staff could be obtained

I was ALWAYS on call 24/7

Student Nurse/Float Hospital Nurse

Martin County Hospital/ Beaufort County Community College - Washington, NC September 1998 to January 2000

Obtained my GED and Nursing degree.Worked for Martin General Hospital while going to nursing school.I full-field my contract with the hospital. They paid for my summer semester of nursing school and paid me while i was in nursing school a set price. upon graduating and obtaining my NC nursing license I worked for them for a year as a nurse.

Customer Service Representative

Voltex - Clairmont, NC

January 1990 to September 1998

Assisted each customer through each phase of purchasing finish product. Took potential customers on a tour of factory and explained each step of product production, assisted each customer with brochures. Introduced customers to planning for future development of sale. Handled all customer complaints and or concerns. Interviewed potential factory employees for each department. Insuring staff compliance. Entering order info into computer. Set up new hire orientation. Compliance with all safety laws

Server/supervisor/night shift manager

West End BBQ - Hickory, NC

February 1986 to January 1990

Started out as waitress, was promoted to night shift manager in 1992. Attended every night administration meetings worked with other managers on other shifts and reported to the owner Ken Griffith with all cashier receipts for each night worked. Ran statics per shift. Deposit each days cash into bank. Resolved any conflict with staff and customers. Assured each customer would rate their visit as an A. Followed up on discipline on each employee. Ensured all laws were being enforced as far as safety amount of people inside of store was within standards with fire marshal regulations. Kept surveillance video in compliance. Looked at videos and reported any and all suspicious activity was reported. Checked food temp as it was being prepared as well as served. Ensured each employee was dressed as per job title. Ensured all safety rules. Responsible for budgeting and profit loss/gain. Inventory control.Insured that the dine in restaurant was neat and clean in all areas.Hired,fired,counsel employees as per policy. insured staffing for 24hrs ahead of time.worked with in a budget. Personally handled any issues within the restaurant to insure compliance with policy for staff and over and above for customer satisfaction. Filled in where and as needed in any position within the restaurant.Insured fire safety regulations were met and never over capacity for restaurant. Check on guest to see if they needed anything at all and that their expect-ions were met. Marketing adding signs or removing them from customer sight. Thanked every customer for their business and ask them to please come again.On Thursday,Friday and Saturday nights I hired off duty police offers to insure our (staffs) safety no fights, illegal activity was going on,or customers causing problems would leave when told. I was thrown into this position. The owners of west end bbq was a married couple whom didn't get along at all. The wife run day shift manager and for a couple of years the husband was the pm to am manager,until he started going to different bars,he then promoted me to manager so he could go away from the restaurant and have his "time away" So i learned on the job what to do.I eventually figured it all out and increased the profits by 45% on a daily basis and up to 75% on the weekends. Never had a loss in profit. Thats after inventory,workers wages and inventory was paid out.I would say I did a decent job despite the situation.It did become like second nature within a few months. The only reason I left was because the husband bought and opened his own bar after the divorce and the wife decided she wanted rid of everything that her husband had started except for me and the weekends profits. Eventually the night shift was the only shift that was profiting her so,my budget went down and i could no longer hire a off duty police officer for the weekend. Thats where everything went down hill. The restaurant got a bad reputation and it was fights every weekend nights. I put in my resignation the morning i seen a gun being drawn by a customer.

.

Education

Nursing in Nursing and business management

Beaufort County Community College - Washington, NC December 1998 to August 2001

Skills

• Customer Service Skills,CPR,Budgeting,Management, set ups, schematic,resets (10+ years)

• Applied Behavior Analysis

• Key Holder

• Onsite

• Drilling

• Logistics

• Customer Service

Awards

Gamma Beta Phi

May 2001

Granted with 3.5 GPA from nursing school

Above and Beyond

February 2005

Company's first ever above and beyond award for my nursing skills and willingness to go the extra mile at the drop of the hat. Also for my in detailed documentation. Certifications and Licenses

Nurse

Never renewed

Project Management Professional (PMP)

Contact this candidate