Objectives
Acquire a leadership position within market-leading, high- growth company that will allow me to utilize my managerial skills and further my professional career.
Experience
Sales Manager • American Furniture Design • 2005 – to present
Manage a group of 12 sales representatives; organize showroom; training and hiring of new sales representatives; manage deposits and payments; follow -up open orders for customers; solving customer issues and complaints; creating the annual sales report forecasts by estimating total sales, gross and operating profit as well as expenses; meeting monthly with the general manager to review forecasts and profit for each department; working directly with the general manager to make recommendations on both short and long advertising plans, sales and lease promotions, staffing needs, and compensation plans.
Sales Associate • American furniture design • 2002 – to 2005
High-level customer service; asses customer needs; build trust relationships with customers; handle returns; inventory; maintain stock and presentable conditions in showroom; process POS; propose ways to improve sales;
Manager • IHOP • 1999 – 2002
Employees’ schedules, inventory, payroll, customer satisfaction, advertising.
Manager • Philly Diner • 1997 – 1999
Customer service, scheduling, payroll, equipment maintenance, upkeep of
service area conditions including scheduling repairs of equipment.
Assistant Manager • 7-11 • 1996 – 1997
Scheduling, inventory, ordering needed supplies, payroll, customer service.
Education
Associates Degree in Marketing • October 2019 • Scranton, PA
oGPA: 4.0
oMarketing, Marketing Research, Retail Management, Financial Accounting, Advertising Principles
Bachelor of Science in Business Management • September 2018 • Scranton, PA
oGPA: 3.80
oLegal Environment of Business, Corporate Finance, Organizational Behavior, Business Ethics, Research Methods, Strategic Business Management, International Business, Human Resources
Associates Degree in Business Management • June 2016 • Scranton, PA
oGPA: 3.88
oBusiness law, Economics, Corporate Finance, Marketing, Human Resources, Managerial Accounting, amongst others.
Certificate in Business Management Essentials• May 2015 • Scranton, PA
oGPA: 4.0
oPrinciples of management, Math for Business and Finance, and Business and Technical Writing
High School Diploma
oGPA: 4.0
Skills
Knowledgeable in computer software (Microsoft office, word, excel and PowerPoint); Analytical ability; Ability to work under pressure; Communication skills; Bilingual (Arabic and English); A person who can take Initiative; Creative; Dependable; Great planning and organizational skills; Great Problem solving skills; Able to travel as needed.