Medical Front Desk

SHEREKA D. AIKENS

Greater Atlanta Area 404-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Experienced Certified Professional Coder with 2 years of hands on experience. Experienced with proper code assignment ICD-10, CPT, and HCPCS, and correct application of modifiers. Hands on experience as a remote coder conducting charge reviews, abstracts information from medical record and working closely with the providers and staff.

PROFESSIONAL EXPERIENCE

Piedmont Healthcare

Patient Connect Associate/Centralized Scheduler 5/2018-Present

• Schedule breast mammography and bone density exams

• Gather patient information such as verifying demographics and insurance

• Create and collect patient pre-payment estimates

• Perform pre-registration overall

Piedmont Physicians Group/MDVIP

Coordinator/ 01/2013-8/2017

• Responsible for reviewing patient charts and assigning ICD 10 and CPT codes using coding guidelines.

• Responsible for working CCI edits.

• Responsible for reviewing patients' chart and assigning HCPCS codes for DME supplies.

• Responsible for writing appeals for denials for lack of medical necessity.

• Answer inbound calls from patients

• Corrected Payer Reports from Clearinghouse

• Submit claims electronically and paper

• Use Medicare and Medicaid guidelines

• Process refunds to insurance carriers and patients

• Proficient in Medicare billing and follow-up to get claims paid efficiently

Medical Receptionist/ 05/2007-09/2011

• Perform the task of greeting patients, schedule and confirm appointments

• Handle the task of maintaining and organizing medical forms and office stationary required for front desk activities

• Provide efficient and professional telephone services, transfer calls and took messages according to established protocols

• Perform responsibilities of maintaining and updating patient’s insurance and demographic information in the system

• Communicate with bookkeeping staff to gather information on current patient’s account

• Perform essential clerical task like faxing, emailing, scanning documents and data entry

EDUCATION

AAPC Certified Professional Coder

Javelin Technical Training

References Available Upon Request

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