Quality Engineer Manager

Angela (Aijun) Xu

**** ***** ***., *******, ** **555 510-***-**** adhs4y@r.postjobfree.com www.linkedin.com/in/angelaaijunxu OBJECTIVE

NPI Engineer Quality Engineer Process Engineer Program Management Supplier, CM, OEM, ODM Management EXPERTISE

• Capacity Resource Planning/Production Planning/Line Design and Balancing

• Change Management Processes (Agile PLM) & Document Control

• Design for Excellence (DFX)

• LEAN Manufacturing/Six Sigma/Kaizen

• Manufacturing Operations Professional in PCBA/System Builds for Enterprise and Consumer Products

• Manufacturing Process Set-Up, Control, and Improvement

• New Product Introduction (NPI)

• Failure Mode and Effects Analysis (FMEA)/FA/RCCA/CAPA/8D

• ISO 9000 and ISO 14001

• Quality Assurance/Total Quality Management (TQM)/Audit

• Statistical Process Control (SPC)/Key Performance Indicators (KPI's)

• Supply Chain Operations Expert

• Supplier and Partner Relationship Management

WORK EXPERIENCE

Principal Supply Chain Specialist/Quality Engineer, Symantec, Mountain View, California Feb. 2018 – May.2020

ODM for Quality, Process, Delivery Management

• Ensured the ODM quality throughout the whole process chain - starting with supplier quality, process quality, final inspection, IST/SAT/FT/ORT/reliability test, and DOA management

• Functioned as the point of contact for ODMs, Suppliers production issues, and field escalations

• Set up QBR scorecard (quality, technology, cost, delivery, response, and easy doing business) for all ODM and key commodity vendors and keep monitoring

• Drove weekly team meetings by preparing detailed agendas which included action items, yield reviews, RCCAs, and SCARs

• Implemented, and maintained effective test processes and procedures to ensure high product quality and reliability

• Monitored all major test process yield metrics, identified trends, and managed process escalations

• Developed and improved ODM capability, test capacity, production capacity. Collaborated with the ODM to reevaluate the cycle time studies and process review to improve efficiency by 18% and reduce the cost of inventory at manufacturing locations by 31%

• Reviewed Quality system, Qualified new key suppliers for manufacturing partners, and manage ongoing supplier audits

• Coordinated with supplier in setting up the manufacturing process, FA/RCCA, and RMA/DOA processes

• Managed and implement process documents, spec, ECO/ECN, and BOM through the Agile PLM management

• Worked with ODM mfg. engineering, test engineering, business program management, and doc control to collaboratively improve the delivered product quality and reliability

• Monitored CM, OEM, ODM performance issues and process improvement, established KPI metrics, classified defect Pareto

(process, test, components, and NTF) to do RCCA. Improved 5% output rate, increased 2.4%of First Pass Yields, and reduce 0.3% DOA rate

New products introduce

• Developed and implemented efficient manufacturing process strategies for NPI products to ensure product life cycle requirements are met and in compliance

• Collaborated with cross-functional groups to develop the NPI process (including Secured Gateways, high-end cloud modular, Rack, etc.), MFG processes/plan, and MQP in new ODM; driving design team to resolve potential reliability issues before GA.

• Managed CM/ODM/key suppliers including HDD, memory, SSD, mechanical, packaging vendors; provided DFX inputs to mechanical and electrical designs; and configured NPI product BOM in the PLM system

• Resolved various design, materials, quality, and manufacturing process issues

• Created and maintained in-depth NPI production calendars and procedures to support product development, material readiness, production ramp, and quality spec

• Lead ODM site NPI from DVT to PVT (SMD, Test, Assy, RMA) and approved FAI

Supplier quality management

• Drove supplier for incoming quality review and material quality goal set up

• Developed supplier annual audit plan and follow up audit

• Drive for component level RCCA and key vendor qualification

• Supplier QBR review, 2nd source qualification

Senior New Product Introduction/Manufacturing Engineer, Flextronics, Milpitas, California Jun. 2015 – Feb. 2018

• Designed and set up production layouts and line balances by using Lean Six Sigma and Kaizen concepts to reduce 20% of production line space, 5% final failed rate; and increase 12% capacity for NPI products

• Managed and implemented prototype, EVT, DVT, PVT, and assembly processes for new products

• Created the MPI and train operators for NPI/sustaining products

• Set up production Flex Flows and BOMs; controlled and implemented ECN/ECO/MN changes

• Designed, planned, ordered, and built manufacturing tools and fixtures for assembly use

• Performed cycle time studies and provide quotes for new products Process Engineer, MIS Corporation, Fremont, California Jun. 2012 – Jun. 2014

• Managed manufacturing documentation controls for ECO, ECN, MN, and revisions

• Integrated and implemented pilot runs and control runs for new products, components, and processes

• Designed and improved Line/Cell layouts

• Created NPI/Sustained products procedures and SOP, which was further used to train the production team

• Identified and implemented new/improved verification processes for NPI and Sustaining products

• Used the R12 to set up the PN# and BOM

Quality Engineer, SYNNEX/MIS Corporation, Fremont, California Jun. 2000 – Jun. 2015

• Utilized strong communication and customer skills to meet clients’ demands.

• Lead to solve RMA, Field quality data analysis, and DOAs issues; worked on IFA/RCCA/CAPA/8D for key issues

• Monitored quality status by using SPC statistics which was reported to customers; conducted close-loop PFMFA

• Planned and lead internal audits and supplier audits

• Set up NPI process, quality control gate; conducted FAIs and drove the CLCA and RCCA for any quality issues

• Maintained symptom codes and error codes

• Lead improvements in the production process and inspection spec to reduce 25000PPM failed out rate

• Developed and maintained IQC, Inline inspection, PPA, Repair, RMA, MRB, and DOA processes

• Lead weekly review with internal and customer on the process and FPY improvement, RMA, DOA issue

• Developed and monitored quality KPI and control plan

• Improved Key component DPPM, FPY, FY, DOA rate

• Trained Team, bring up Quality skill

• Lead NPI pilot run and enter Mass production phase Quality Assurance Manager, Mitsumi Electric Motors Co. Ltd, (Japanese company), Tianjin, China Jan. 1994– Dec. 1999

• Created and managed the company’s Quality Assurance system which includes a guide that trained over 3000+ workers

• Lead company to be ISO 9000 and ISO 14000 certified

• Certificated External/Internal Quality Auditor for ISO 9000/14000 through TUV Production Manager, Mitsumi Electric Motors Co. Ltd, Tianjin, China July. 1990– Jan. 1994

• Managed department to win a top-quality reward from Japan (1000 PPM)

• Spearheaded the creation of a new factory and production line

• Supervised CD ROM/DVD/HDD/Power Supply/PDCA/Chassis production lines, warehouses, and final inspections

• Attended Mitsumi Black belt Kaizen training sessions and Advanced Manager training at Mitsumi’s headquarter in Japan EDUCATION

Bachelor of Arts, Business Administration

California State University - East Bay, Hayward, CA AS degree in Computer Science

Northwestern Polytechnic University, Tianjin, China

• Languages: Fluent in English and Mandarin Chinese (Reading, Writing, Speaking) ACTIVITIES/INTERESTS

Volunteer Church Controller

Hobbies Hiking Singing Dancing Reading Stocks Cooking

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