Curriculum Vitae of Lebogang Motlapema

Recent Employment details

Employer: Capitec bank

Occupation: Centralised Collections Agent

Duties: Early stage treatment and recovery of clients that are in arrears, retain capitec loan clients, Confirm and update client details, interact with client in a supportive and engaging manner that can obtain a commitment to pay.

Duration: 2016 - 2020

Affidavit

The information reflected here within this document is the truth in the best of my knowledge.

My personal details

Surname: Motlapema Physical address: 1023 Zone A

First Names: Lebogang Namakgale

Date of birth: 1990/09/21 Phalaborwa

1391

Nationality: South African Postal address: 1023 Zone A

Sex: female Namakgale

Criminal Offences Phalaborwa

Or dismissed from 1391

Employment: None Email: adhry2@r.postjobfree.com

Marital Status: Single Mobile: 076-***-****

Home Language: Sepedi

Other languages: English, Sesotho, Setswana

High School Education

School: My-darling Secondary School

Passed: Matric Senior Certificate (2009)

Subjects: Sepedi, English, Life orientation, Mathematics, Life Sciences, Physical Sciences, Agricultural Sciences

Achievements

1.Took part in the maths, science and technology project called Master Maths and Protec at the Palaborwa foundation for a period of 12 months.

Tertiary Education

1. Qualification: Certificate in Fashion Drawing and Portfolio Presentation Professional (to complete)

Institution: Intec College

Modules: Oval and triangle technique and the fashion figure template

Face, hands and feet

Clothing design

Fabric rendering

Fashion design presentation

Draw and present male figures and clothing design

Draw and present children and clothing design

Drawing from life

Computer-design tools

Design portfolio

2.Qualification: Certificate in Marketing Management N4

Institution: Central Johannesburg College

Subjects passed: Marketing Management

Management communication

Computer Practice

Entrepreneurial Business Management

Professional Course Attended

Course: Basic Routine Health Information Systems for data capturers

Institution: University of Pretoria

Modules passed with distinctions: Data Management, ETR.Net, District Health Information Systems, Computer literacy

Workshops Attended

Life Skills Workshop hosted by the Department of Health

Art, Design and Architecture workshop at the University of Johannesburg (faculty of Art design and Architecture

Employment History

Current Employer: Capitec Bank

Occupation: Centralised Collections Consultant

Duties: Early stage Treatment and recovery of clients that are in arrears, sustainably optimize rand collected and rehabilitate arrears clients, retain capitec loan clients

Duration: March 2016 to present

Employer: Call force for JD Group

Occupation: Financial Services Consultant

Duties: Interact with customers in a compliant and customer centric manner in order to secure a Promise to pay to

Achieve collections and arrears target

Duration: 3 November 2014 – February 2016

Employer: Van De Venter Mojapelo pty ltd

Occupation: Dept collections agent

Duties: collect outstanding balances on behalf of vvm clients, update records, handle queries, and take outbound calls

Duration: 12 months (2013/05 to 2014/04)

Employer: department of Health

Occupation: Data Capturer

Duties: Facility data capturing, Administration Assistance to the HIV/TB facility,

Duration: 9 months (02/05/2010 – 31/12/2010)

Reason for leaving: to study full time

Skills and Work Experience

8 months

worked as a Data capture My responsibilities were to collect monthly statistics for the hospital and create monthly report for the HIV/TB clinic and palaborwa foundation clinic (NGO), I worked closely with the information officer who was my mentor, I learned basic administration, organizational skills, data management and analysis and to give attention to details

1 year 8 months

As a Collections Agent in the private sector I learned to work under pressure in a busy call center environment, good communication skills at all levels, professionalism and to work as a team player

References

Name: Mr Tinyiko Mtsetweni (Team Leader)

Company: Capitec bank

Contact: 021-***-****

Name: Ms Fortunate Mhlaba (supervisor) JD group

Company: JD Group

Contacts Switchboard 074*******

Call force: Reception 011-***-****

Name: Mr Thapelo Nyoffu

Company: Maphutha L malatjie hospital (information officer)

Phone: (switchboard) 015-***-**** (Direct) 072*******

Name: Ms. Dimakatso Tlale (Team leader)

Company: Van De Venter Mojapelo pty ltd

Phone: (reception) 011******* (mobile) 073*******

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