Food Safety Customer Care

AKINYEMI TAYO PETER

Ireakari Street, Off Temidire Street, Adeniran Area, Ogbomoso

Phone: (+234-***-****-464, (+234)-811-***-****

E-mail: adhrtv@r.postjobfree.com, adhrtv@r.postjobfree.com

OBJECTIVE:

To offer excellent, creative and innovative services through effective and efficient commitment that will enable the organization to meet her immediate needs and achieve her corporate goals, and to occupy a challenging and responsible position in an organization that will utilized my resources, capacity with a drive to achieve a set of objectives and provide an encouraging atmosphere for professional growth.

PERSONAL DATA:

Name: Akinyemi Tayo Peter

Sex: Male

Marital status: Single

Nationality: Nigerian

State of Origin: Ondo

L. G. A. of Origin: Owo

Home Town: Owo

EDUCATIONAL QUALIFICATION OBTAIN WITH DATES:

-University of Ibadan, Ibadan, Oyo state. 2010 – 2015

B. Sc. Food Technology

-Prince College, Barnawa Narayi, Kaduna State. 2015 –2016

West Africa Examination Certificate

-Rimi Collage, Angwa Rimi Area, Kaduna State. 1997 - 2003

-Constitution Road Primary School, Kaduna North, Kaduna. 1991 – 1996

First School Leaving Certificate

WORK EXPIRIENCE:

-ISON Experience (Outsourcing of Airtel Nig.) 2019 – 2020

Post Held: Customer Care Executive (Operations)

RESPONSIBILITIES:

-Provide advice on purchasing products and services

-Communicating with clients and customers about their experiences with product and service quality delivery

-Excellent technical documentation and oral communication skills

-Follows up customer complaints and works together with management to resolve complaints

- Ensuring all Quality Assurance and IT technical know-how of both parameters and working tools are up to date (systems, scales, information, log-in and log-out instruction, required working time, KPI, holding time)

-Gives support in coordinating all quality and safety-related activities including process and testing

-DLCF 100 Level Tutorials 2013 – 2019

Post Held: Physics Tutor

RESPONSIBILITIES:

-Basics Principles of Physics (Introduction to Mechanics)

-Basics Principles of Physics (Introduction to Thermodynamics)

-Basics Principles of Physics (Introduction to Waves, Optics and Modern Physics)

-Basics Principles of Physics (Introduction to Electricity and Magnetism)

-Pace-setters 100 Level/UTME/O Level Coaching 2013 – 2019

Post Held: Physics Tutor

RESPONSIBILITIES:

-Basics Principles of Physics (Introduction to Mechanics)

-Basics Principles of Physics (Introduction to Thermodynamics)

-Basics Principles of Physics (Introduction to Waves, Optics and Modern Physics)

-Basics Principles of Physics (Introduction to Electricity and Magnetism)

-FUMADEX Computer Institute, Opp. Oando Filling Station, General 2016-Till date

Post Held: Supervisor and Trainee

RESPONSIBILITIES:

-Help Train Student on Internet Surfing,

-Help Train Student on Information Technology,

-Help in Training Student on Desktop Publishing

-Help use of Excel, SPPS to Analyze Data

-Help Management Project

-Help Handle Complete Printing Contract

-Nigerian Bottling Company, Asejire, Ibadan, Six Month Industrial Training 2014 - 2015

Post Held: Quality Control Supervisor

RESPONSIBILITIES:

-Knowledge of SOP, HACCP, ISO, Sanitation, Chemical safety, Pest control, Food allergens requirements.

-Helps QA/QC Manager in the development, coordination and supervision of OA/QC program such as food safety, HACCP, GMPs, food defense, pre-requisite programs, etc.

-Helps in the implementation, documenting and monitoring this system with the help of cross-departmental team and QA/QC Manager.

-Monitors, verifies and documents SOPs related to product quality standards, food safety, and sanitation.

-Supervises the production of consistent quality products through the development and enforcement of excellent manufacturing practices and procedures.

-Helps in communicating product safety and quality standards to company personnel

-Gives support in coordinating all quality and food safety-related activities including process and testing

-Excellent technical report writing and oral communication skills

-Monitor the production environment to identify areas where quality or safety procedures can be implemented or improved.

-Communicates the management manufacturing processes and compliance with standards deviations.

-Supervises that all QC instruments are up to date and calibrated (water meters, scales, thermometers, metal detectors, gas analyzers)

-Follows up customer complaints and works together with management to reduce complaints

-NIHORT, Idishin, Jericho Area, Three Month Industrial Training 2013 – 2014

Post Held: Research Lab Assistant

RESPONSIBILITIES:

-Carrying out daily chemical analysis using standard operating procedures (S.O.Ps)

-Preparation of solutions

-Calibration of equipment used for laboratory analysis

-Taking corrective actions when results deviate from the standards.

-Attending to SON and NAFDAC on official visits.

-Written explanations of flaws

-Following and ensuring strict safety procedures and safety checks.

-Maintains simple laboratory records and inventory for supplies and reagents.

-Recommendation of new and revised methods for production efficiency

-Carrying out routine task accurately and following strict methodologies to carry out analyses

-Ensuring the laboratory is well stocked and resourced

- Maintains laboratory equipment and supplies by cleaning and marinating quality assurance records

-GOVERMINT Cafeteria and Water treatment Plant, 2012 – 2013

Igbo Oloyin, Ibadan, Two Month Industrial Training

-The Lords Doing Global Investment Nigeria Limited 2008 – 2010

Post Held: Post Held: Quality control & Lab Assistant

RESPONSIBILITIES:

-Payment of Invoice and Petty Cash Payment, Management of Various Expenses

-Prepare Payment Advice for all paid invoice

-Lodgment of Invoice In Ideas for Payment and Approval

-Daily transaction and cash receiving

-Updating of paid invoice and stamp duty

-Proper Documentation and Issuance of Registration Form to all Management Staff and Registration In Data Base

BEHAVIOURAL COMPETENCY:

-Excellent interpersonal ad IT skills

-Details orientation

-Good numerical skills

-Strategic thinking

-Time management skills

-Confident independent abilities and team – focused mentality

-Strong analytics and leaderships skills.

-Problem solving and troubleshooting capabilities

-Planning and organization skills

-Proficient with Microsoft office

ACQUIRED SKILLS:

- Desktop Publishing and Data Analyst

LANGUAGE SPOKEN:

-English, Yoruba and Hausa

HOBBIES:

-Travelling, Reading and Meeting New People,

REFEREES

-Prof G. O. Adegoke

Lecturer (food microbiology),

Food Technology,

University of Ibadan,

(+234)-903-***-****

-Dr O.D Eyarefe,

Lecturer,

Faculty of Veterinary Medicine,

University of Ibadan,

(+234-***-****-932,

-Prof. Amosun Peter

Lecturer,

Faculty of Education,

University of Ibadan,

(+234)-803-***-****

Contact this candidate