Administrative Support professional experienced in fast paced environments demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet; Detail- oriented and resourceful in completing projects; able to multi-task effectively.

Customer Service & Relations

Accounts Payable & Receivables

Word Processing and Typing

Filing & Data Archiving

Computer Operations

Office Equipment Operations

Telephone Reception

Problem Solving

EXPERIENCE

MAY 2018 – MARCH 2020

CUSTOMER SERVICE REP 1, Forum Energy Technologies; MIDLAND, TX

Customer Service maintain paper files, opened and billed out service orders and coding also opened and billed out sales orders and coding. Heavy Data Entry and clerical duties, worked with Total Asset Management, Citrix Navision, Quality Institute Software Solution. Handled Purchase Orders, receiving and invoicing. Maintained Spreadsheets of data for companies on repairs, swings, warranty issues for a large customer. Was in charge of ordering Office Supplies. Handled monthly expense reports for Management. Set up new customers and vendors. Coded invoices for billing that was set to our corporate accounting department. Worked on Sales Return Authorization forms, worked with Accounts Receivables and Account Payable. Handled all new hire employees with new hire packets, setting up drug screening appointments, ordering and managing uniforms for employees in work shop.

SEPTEMBER 2012-MAY 2015

OFFICE CLERK, eXPRESS eMPLOYMENT pROFESSIONALS; MIDLAND, TX

Was sent out to various oilfield offices for work, duties ranged from receptionist to data entry, filing and general office work.

APRIL 2010- AUGUST 2012

RESIDENTIAL SALES COORDINATOR, Houk Air Conditioning inc.; arlington, tx

Provide secretarial and reception services for Sales Manager, Sales staff and Quality Control Manager. Process paperwork to obtain permits for each HVAC system that Houk installs. Coordinates inspections with homeowners and City Inspectors to finalize out permits. Enter new customers into date base, maintain files, order sales brochures and keep sales department organized and sales supplies stocked.

November 2001- July 2009

SALES SUPPORT SUPERVISOR/NEW ACCOUNT SPECIALIST, HOYA VISION CARE; LEWISVILLE, TX

Performed administrative and secretarial support functions for (90) Sales Reps and (9) Reginal Managers.

Pulled and packed sales materials to ship to customers

Ran credit checks and set up all new accounts in 19 of the Hoya Vision Care Labs.

Trouble shot and resolved problems along with handling customer complaints

Participated in staff recruitments, hiring and training

Supervisor of 3-4 sales coordinators

Coordinated and managed multiple priorities and projects.

Promoted from New Account Specialist to Supervisor in December 2004

May 2001-November 2001

ACCOUNTS PAYABLE CLERK, L.D. brinkman; Lewisville, tx

Processed New Accounts for carpet vendors

Matched receiving reports with invoices and entered into the computer for payment

Wrote up debit memos on shortages

Reconciled statements

March 1997- April 2001

Office Assistant, BELTON HEARING AID SERVICE; Denton TX

Provided secretarial and reception services for a busy family owned hearing aid company.

Scheduled appointments and maintained accurate up-to-date client files

Provided front desk customer service and answered multi-line phones.

Managed 6 offices in the North Texas area.

JUNE 1990 – SEPTEMBER 1996

ADMINISTRATIVE SALES ASSISTANT, M & M Merchandiser; Ft. Worth, TX

Performed secretarial duties for 2 Vice Presidents and 11 Sales Reps.

Handled accounting duties for Accounts Receivables and Accounts Payable, bank reconciliations.

Handled payroll, helped with inventory, maintained personal records.

Ran credit checks on accounts, performed date entry, and provided front desk customer service.

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