Engineer Manager

WILLIAM WOLTER

Suwanee, GA • 770-***-**** • *********@*****.***

An experienced quality assurance manager and industrial engineer adept at developing, implementing, refining, and maintaining a systematic approach to quality assurance programs and requirements. Proven abilities to develop processes, compile supporting and evaluative data, execute on objectives, document procedures, ensure safety, train others and appropriately audit. EXPERIENCE

JPATTON SPORTS MARKETING, LLC Duluth, GA

Quality Assurance Manager January 2019-June 2020

Brand protection products and services

Established and integrated an ISO 9001 based Quality Management System promoting customer satisfaction and continuous improvement of over 300 unique brand protection products and services for over 100 brands.

Responsible for process development and continuous improvement ideas, reporting directly to leadership

Managed the Quality Assurance Department; developed essential processes and procedures, trained employees, held regular quality control meetings discussing customer complaints and nonconforming products with manufacturing staff.

Lead monthly Management Review Meetings with leadership and the management team from each department to discuss establishing and achieving company objectives and goals, risk analysis and mitigation, corrective action plans and implementation, and lead an annual meeting examining the strategic direction of the company, innovation ideas, and achieving continuous improvement.

Managed and evaluated over 10 vendors from multiple industries and reported findings to leadership.

Worked with outside programmers to develop manufacturing software to be integrated into the QMS.

Responsible for developing and maintaining the audit schedule, preparing the organization for audits, and leading auditors through internal and external audits.

UNITED STRUCTURAL PRODUCTS, LLC Atlanta, GA

Quality Assurance Director/Engineer June 2013-January 2019 Aluminum cable tray manufacturer

Management/Quality Assurance

Created, implemented, and managed an ISO 9001 certified Quality Management System for over 5 years.

Developed policies and procedures and a formalized documentation structure for the QMS.

Organized and led Management Review meetings involving analyzing risks and opportunities, status of quality objectives and corrective actions, and strategic planning to achieve continuous improvement within the QMS.

Responsible for quality objective and data tracking, root-cause analysis on corrective actions, and management of nonconforming products and their associated documentation.

Created and responsible for the inspection process, training, documentation, and managing the Quality Control Department.

Developed training program and instructed office and manufacturing staff on safety and quality elements.

Developed OSHA required programs, instructed and monitored these programs, and preserved OSHA required documentation. Engineering

Developed and maintained engineering drawings for over 250 unique products and managed the online catalog.

Led and documented product testing and submitted test reports with Underwriter Laboratories.

Responsible for assisting customers with projects and providing product recommendations, NEMA and NEC technical information, and technical support for products provided. EDUCATION

GEORGIA INSTITUTE OF TECHNOLOGY, College of Engineering Atlanta, GA Bachelor of Science, Industrial Engineering May 2013 ADDITIONAL INFORMATION

Project Management Continuous Improvement Auditing Root Cause Analysis Risk Mitigation Process Development Customer Communication Employee Training Microsoft Office Suite- Word, Excel, PowerPoint, Outlook, Access AutoCAD Certifications:

GEORGIA INSTITUTE OF TECHNOLOGY

ISO 9001:2015 Lead Auditor Training- TPECS version March 2016

Details of ISO 9001:2015 Requirements February 2015

ISO 9001:2008 Lead Auditor Training- TPECS version November 2014

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