Francisco Cajina

Banquet Manager

Houston, TX

adhre8@r.postjobfree.com

281-***-****

Highly motivated and detail oriented, committed to meeting and exceeding all objectives of employer and self. Track record of planning and executing Food and Beverage programmed. 29 years of experience in food and beverage preparation, service and supervision of breakfast, luncheon, cocktail and dinner events for 20 to 8000 persons. Knowledge of protocol, etiquette, oenology and gastronomy and liquor inventory. Proven ability to provide the highest quality of service through proper development of a professional team of employees. Aid in directing and training employees to achieve company goals, stand

ard and objectives.

Work Experience

Banquet Manager

Woodland Country Club

100 Grand Fair Way Dr. Woodland TX 77381.

Enero 2018- Actual

Overseeing catering and convention events in food and beverage, assist in developing staff to their highest potential while implementing a very high quality of service standard. Hire, schedule, and train all banquet staff to include monthly meetings, illustrating the proper techniques and etiquette for American, French, buffet and parade types of service. *Define performance requirements and develop action plans for achievement of goals. Monitor staff performance. *Supervise the setup of function rooms to include placement of linens, silver, china, and glassware according to event order specifications. -Oversee and review all staffing programs within area of responsibility, to insure maximum guest satisfaction and stay within budgeted guidelines. --Coordinate and supervise the execution of all banquet functions to ensure clients' specifications are adhered to and that the function runs smoothly and efficiently. *Verbally communicate, in a calm, positive demeanor, during functions with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state local safety and health regulations and corporate standards. *Enter billing information into system in order to generate a final guest check.

Omni Hotel Galleria Houston.

April 2017- Enero 2018. (Flooded during hurricane Harvey)

Banquet Manager.

Oversee and review all staffing programs within area of responsibility, to insure maximum guest satisfaction and stay within budgeted guidelines. --Coordinate and supervise the execution of all banquet functions to ensure clients' specifications are adhered to and that the function runs smoothly and efficiently. -Control wine and liquor daily consumption inventory for official events. -Verifies weekly labor billing reports presented by the food services provider to make sure, consistency of reported hours with actual hours worked of temporary and on call waiters and overtime. -Manages a guest database of special requirements, including dietary preferences and/ or restrictions, and coordinates with the food services provider proper delivery. -Monitor daily set-up and layout of executive dining rooms, in compliance with requirements set-forth by the Protocol office. -Follows-up on specific requirements of special and official events to guarantee their timely delivery. -Requests weekly supplies and verifies consistency in monthly supplies expenses report. -Once a year directed training of all servers.

Banquet Supervisor

La Torreta Lake Resort & Spa - Montgomery, TX

May 2016 to Marzo 2017

*Supervise the setup of function rooms to include placement of linens, silver, china, and glassware per event order specifications. *Verbally communicate, in a calm, positive demeanor, during functions with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state local safety and health regulations and corporate standards. *Enter billing information into system to generate a final guest check.

Banquet Manager

Northwest Forest Conference Center Resort - Cypress, TX

May 2008 to Abril 2016

Overseeing catering and convention events in food and beverage, assist in developing staff to their highest potential while implementing a very high quality of service standard. Hire, schedule, and train all banquet staff to include monthly meetings, illustrating the proper techniques and etiquette for American, French, buffet and parade types of service. *Define performance requirements and develop action plans for achievement of goals. Monitor staff performance. *Supervise the setup of function rooms to include placement of linens, silver, china, and glassware according to event order specifications. -Oversee and review all staffing programs within area of responsibility, to insure maximum guest satisfaction and stay within budgeted guidelines. --Coordinate and supervise the execution of all banquet functions to ensure clients' specifications are adhered to and that the function runs smoothly and efficiently. *Verbally communicate, in a calm, positive demeanor, during functions with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state local safety and health regulations and corporate standards. *Enter billing information into system in order to generate a final guest check.

Protocol Officer (Equivalent Banquet Manager)

Inter-American Development Bank - Washington, DC

August 1993 to July 2006

Washington, DC 1300 NW New York Ave Washington DC August 1993 to July 2006 Juana Leonor Montoya HR 202-***-**** Protocol Officer (Equivalent Banquet Manager). -Interview staff for key positions within the area of responsibility to maintain a high level of professionally -- trained staff. -Supervise all budgetary functions and maintain records to support Budget objectives. -Develop budgetary objectives for departments and communicating those objectives to the Chief of Protocol -Responsible for ninety-day forecasting of business activity levels in all departments. -Handling of the evaluation process and the discipline of employees. -Oversee and review all staffing programs within area of responsibility, to insure maximum guest satisfaction and stay within budgeted guidelines. --Coordinate and supervise the execution of all banquet functions to ensure clients' specifications are adhered to and that the function runs smoothly and efficiently. -Control wine and liquor daily consumption inventory for official events. -Verifies weekly labor billing reports presented by the food services provider to make sure, consistency of reported hours with actual hours worked of temporary and on call waiters and overtime. -Manages a guest database of special requirements, including dietary preferences and/ or restrictions, and coordinates with the food services provider proper delivery. -Monitor daily set-up and layout of executive dining rooms, in compliance with requirements set-forth by the Protocol office. -Follows-up on specific requirements of special and official events to guarantee their timely delivery. -Requests weekly supplies and verifies consistency in monthly supplies expenses report. -Once a year directed training of all servers.

Education

Diploma in English

FIU University of Florida - Miami, FL

1987

UCA University - Managua, NI

1983

Specialization in Protocolary Services.

Oviedo University.

1994

SKILLS

Computer, Excel, Words, Micros, Delphi, Typing. Certify bartender in one of the best school in DC.

LANGUAGE

English, Spanish and Portuguese

BANQUET SERVICES HANDLE.

French Services, Sincronize Services, Russian Services.