Kerri Myers

775-***-****

adhr9u@r.postjobfree.com

Skills Over 10 Years of Management & Supervisory Experience

Efficient in Microsoft Suite including Word, Excel, and Power Point

Outstanding public relations/interpersonal skills with excellent written and verbal communication skills

Strong organizational/administrative skills, extensive effective analysis

Typing 65+ wpm at 100% accuracy, ten key by touch, efficient in all accounting aspects

Education Independence University, Salt Lake City, UT - MBA and BS in Business Administration

Truckee Meadows Community College, Reno, NV - AS in Art

Experience

2019 – On Sierra RV/Camping World, Reno, Nevada

Business Development Associate

Manage all internet leads, converting them into sales

Picture all assets and post on websites to drive sales

Manage and train associates on various industry specific programs

2018 – 2019 Independent Contractor, Reno, Nevada

Manage and operate three EBay stores daily, bringing in sales and exposure to the sites

2007-2018 Renown Health, Reno, Nevada

Quality Specialist

Administrative support to the Directors of Risk Management, Infection Prevention, Accreditation & Regulatory Compliance, Clinical Excellence and Volunteer Services

Provide one-on-one customer service and acting as a patient advocate/ombudsman

Research, review and analyze reports, plans, documentation and other miscellaneous information, and utilize in preparing presentations and/or reports and graphs for both internal and external customers, coordinate operational activities and projects, maintain calendars, various databases, web pages, management of records and spreadsheets, prioritize work load assignments, evaluate work products and monitor work flow to meet deadlines

Conduct research on programs, policies/procedures and offer insight on revision and/or management of such, conduct root cause analysis, research and analysis, utilized in assisting with the implementation and documentation of services and procedures performed, conducting additional analysis as necessary

Planning Section Chief during Code Triage events and logistics during surveys

Administer and maintain industry specific NDNQI, EPIC & Midas+ Care Management systems, ensuring all entry is accurate and completed within required deadlines, billing, coding, invoicing, petty cash, purchase orders, special events, scheduling and supplies

Secretary

Administrative support to the Director of Respiratory Care, four supervisors, two educators and approximately 80 team members, throughout three locations

Produce work schedules for over 80 team members to include days, nights, weekends and three locations; make adjustments to staff schedules as appropriate

Enter work schedules into the Kronos system and adjust timecards accordingly; complete and submit any payroll adjustments

2006 – 2007 Billings Clinic Hospital, Billings, Montana

Charge Analyst/Pharmacy Technical Assistant

Administrative support of the Director and Management of Pharmacy, and assistant to the Senior Charge Analyst

Responsible to review various insurance company reimbursements, post reimbursement against patient account, issue additional billing or credit adjustment as necessary

Responsible for audit of patient records, design and maintenance of various spreadsheets, and reports, schedule coordinate, prepare for, document, and complete minutes, schedule training and coordinate travel and accommodations as necessary

Maintain various databases, industry specific manuals and reference materials

Responsible for billing, change orders, customer refunds, daily pharmacy deposits, EOB postings, petty cash, phones

2003 – 2006 City of Reno, Reno, Nevada

Secretary

Coordinate staffing and operational activities for the front office, including the provision of customer services, building security, management of records and various clerical and support functions, oversee administrative support staff, prioritize support staff work load assignments, evaluate work products and monitor work flow to ensure deadlines are met and identify issues or problems, while working closely with staff to identify issues or problems, reviewing staff recommendations or suggestions for implementation

Participate and prepare in hiring selection activities, including application review, interviewing, offers, hiring, provide employee benefit information, and training, counsel and document employee performance, utilizing progressive discipline, conduct annual evaluations

Administrative support of Deputy Director including calendar and support of four managers

Monitor contractor performance and contract compliance

Coordinate with outside agencies and various members of the community, provide travel arrangements and accommodations

Conduct various meetings, review, analyze, develop and implement process improvements and various reports, research and review reports, plans and other miscellaneous information and utilize in preparing presentations and proposals for various projects, budget review, preparation, input and monthly analysis

Administer and maintain industry specific maintenance management system

2000 – 2003 Advantage Rent a Car, Reno, Nevada

Airport Manager

Successfully opened and operated a second location, while producing profit

Managed all rental operations over three locations

Provided one on one customer service to both internal and external customers

Prepared daily business reports, managed yield and fleet including service writing for new vehicle deliveries and completed all AP, AR, P&L and Risk functions

Completed all aspects of HR including payroll, scheduling and training

Managed wholesale and retail accounts

1998 – 2000 Budget Rent a Car, Reno, Nevada

Human Resources Administrator/Administrative Assistant

Provided administrative support to the General Manager

Managed all aspects of HR, including payroll, scheduling and training

Prepared memos and spreadsheets and maintained budget

Instituted a paperless purchase orders system and managed AP and special accounts

Completed fleet registrations, inventory & disposal to maximize profits

Supervised on call

2016 – 2019 Community Service, Cold Springs, Nevada: Created and ran the Cold Springs Community Market bringing in over 50 vendors to the community monthly, helping the Cold Springs Family Center, local vendors and community

2018 – 2019 Community Service, Reno, Nevada: Volunteer with Pirates of Reno to assist the homeless. Socks wear out and are the #1 one item the homeless need. I collected new socks for this campaign, and assisted in their programs and raised awareness

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