Sales Customer

LOTFI IBEN HADJ MOHAMED

Phone#: +965-********

Email: adhr47@r.postjobfree.com

Personal Data:

Date of Birth : May 23, 1983

Nationality : Tunisian

Gender : Male

Language : Excellent on Arabic, English, French

Visa Status : Article 18 (transferable)

Career Objective:

Advance as a retail sales advisor responsible for selling and delivering professional outstanding customer service by providing our customers with an experience that is truly unique using my experience in Retail.

Qualifications:

• 2002-2004 : Hotel School Management Djerba Tunisia

• B.T.H DIPLOMA

• STCW Training Certificate

Employment Experience:

January 2005 – February 2008

Sales man

Celio – Tunisia

Serve customer by selling products and meeting a customer needs, help the guest to proceed to the cashier counter and make their payment easier, update the guest with the new product coming by visiting a company web site .make the guest visited a memorable and enjoyable. Organize a work schedule and follow the company rules and timings. April 2008- March 2011

Waiter

Royal Carribbean Cruise Line,Miami Florida U.S.A

As a waiter in restaurants and other dining establishments. I am responsible for greeting customers, taking food and beverage orders, verifying the identification and age of any customers ordering alcoholic beverages and submitting food orders to the kitchen staff. I must always verify that customers’ food and beverage orders are correct and deliver the orders to patrons. ensure customers are satisfied with their meals, work with the kitchen to resolve any complaints and process customer payments. I increase customer retention and loyally by providing fast, reliable and friendly service to all guests.in additions On the ship I have safety job to make sure that our guest are safe at all time . July 2011-June 2016

Sales man

Royal Carribbean Cruise Line,Miami Florida U.S.A

Job Description :

o Extensive involvement managing client relationship at all levels. o Welcome and greet every customer in a warm and friendly manner and demonstrate excellent customer service.

o Handled customer request, queries and complaints with all confidents, o Arranged customer deliveries assuring convenience, punctuality and high standard customer service.

o Presentation and negotiation with the customers. o The brands of the perfumes: Escada – Hugo Boss – Channel- Adidas – Gucci – Prada- Chole – Ferrari – Jaguar – D&C.

April 2017 – May 2018

Sales Man

Mother Care, Alshaya, Kuwait

July -2018-June 2020

Sales Man

H&M Alshaya -Kuwait

Declaration:

I hereby certify that the above information given is true and correct through the best of my knowledge and belief.

Applicant

LOTFI IBEN HADJ MOHAMED

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